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18
Servicing Instructions
1. Fault Finding
No illumination or uneven lighting:
1.1 First change the BS1362 13A fuse for one known to work.
If the appliance still does not work, check the socket by
plugging in a working appliance. If this too fails to operate,
call in a competent electrician to check the socket.
1.2 One or more of the LED boards may need replacing. This
must be undertaken by a suitably qualified person (see
Servicing Requirements).
Illumination but no heat:
1.3 The safety cut-out may have operated to protect against
overheating (see User Instructions, Section 2). Ensure
the air inlet and outlet grilles are free of dust or any other
obstruction.
1.4 The thermostat control may be set too low. Increase the
setting by pressing the thermostat button on the remote
control until the heater turns on.
Remote control fails to work:
1.5 Check that the batteries are new and correctly fitted.
Replace if necessary.
2. How to wire a plug
To change the plug supplied with this appliance, follow the
instructions below. The instructions assume that the wire
has been cut.
WARNING – FAILURE TO CONNECT THE WIRES
CORRECTLY COULD PUT PEOPLE AT RISK FROM
ELECTRIC SHOCK OR FIRE. IF IN DOUBT CONSULT
A QUALIFIED ELECTRICIAN.
UK Plug
Suitable for use in Cyprus, Malta, Ireland & Great Britain.
1
Earth wire
Neutral wire
Outer Insulation
Fuse
Cable grip
UK Plug Supplied
Type BS1363
Live wire
Live Wire Brown Terminal L / RED
Neutral Wire Blue Terminal N / BLACK
Earth Wire Green & Yellow
Stripes Terminal E / / GREEN or
GREEN & YELLOW
THIS APPLIANCE MUST BE EARTHED
European Plug
Suitable for use in Austria, Belgium, Bulgaria, Czech
Republic, Denmark, Estonia, Finland, France, Greece,
Hungary, Germany, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Poland, Portugal, Romania, Slovakia,
Slovenia, Spain & Sweden.
Cable grip
Outer Insulation
Neutral wire
Earth wire
Live wire
Typical European Plug
Type CEE 7/7
2
2.1 Dispose of the old plug safely. Ensure the new plug has the
relevant approval marking and is not cracked or chipped.
2.2 Expose 4cm of the coloured wires and trim to the correct
lengths so that they comfortably reach the correct terminals.
2.3 Ensure that the Earth wire has more slack than any of the
other wires.
2.4 Remove some of the insulation to leave about 6mm (screw
terminals) to 12mm (winding around screw) of exposed
metal core on each wire, taking care not to damage or
remove the metal strands.
2.5 Twist the strands of the wire together.
2.6 Loosen the screw heads above each terminal.
2.7 Push the metal wire into the hole beneath each screw head
or, dependent on plug design, wind the metal wire around
the screw.
2.8 Ensure that the insulation reaches right up to each terminal
as illustrated and there are no loose strands of wire.
2.9 Ensure the cable sits correctly under the cable grip and
tighten to secure, taking care that the connecting wires
inside the plug are not strained.
2.10 Refer to Technical Specification for fuse rating and fit the
appropriate fuse into the plug (UK Only).
2.11 Attach the plug cover.
18


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