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| Maintaining Your Phone | 89
Using the Headset to Manage Calls
After you pair the headset with a handset, you can use it to manage calls, for example, push calls, retrieve
calls and redial.
Procedure
1. Push: When receiving an incoming call, both the headset and handset will ring. If you answer the call in
the handset, go to Options > Push on the handset, you can push the call to the headset.
2. Retrieve: If you answer the call in the headset, hold the TRAN key on the headset, you can retrieve the
call to the handset.
3. Redial: Double tap the Call Control button on the headset. You can directly call the last call record.
Maintaining Your Phone
When your phone cannot operate properly, you need to investigate or troubleshoot issues along with other
tasks that your administrator may ask you to perform.
Investigating Warnings
Resetting the Handset
Rebooting the Handset
Investigating Warnings
When the default password is used on the phone, you can view the warning details about the issue from
Status screen.
Procedure
Go to OK > Status > DM.
On the CP930W/DD phone, go to Menu > Status > DM (DM Status).
The warning detail is displayed in the Warning (Warnings) field.
Resetting the Handset
You can reset individual settings that you have configured on the handset.
Except the settings of directory, call history, voice mail, and the handset registration, the handset will reset
all customized settings to factory after the resetting.
Procedure
1. Go to OK > Settings > System Settings > Handset Reset.
On the CP930W, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Handset Reset.
On the DD phone, go to Menu > Settings > Advanced Settings (default PIN: 0000) > Reset Config >
Reset Handset Settings (Black-and-white screen), Menu > Advanced Settings (default PIN: 0000) >
Reset Config > Handset Reset (Color screen).
The phone prompts you whether to reset the handset.
2. Confirm the action.
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