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| Contents | iii
Answering a Call.....................................................................................................................43
Answering a Call When in a Call........................................................................................... 43
Answering a Call Automatically.............................................................................................. 44
Silencing or Rejecting Incoming Calls.............................................................................................. 44
Silencing a Call.......................................................................................................................44
Rejecting a Call Manually.......................................................................................................44
Rejecting Anonymous Calls....................................................................................................44
Rejecting Calls with Do Not Disturb (DND)........................................................................... 45
Ending Calls...................................................................................................................................... 45
Muting/Unmuting Audio..................................................................................................................... 45
Holding and Resuming Calls.............................................................................................................45
Holding a Call.........................................................................................................................46
Resuming a Held Call............................................................................................................ 46
Call Forward...................................................................................................................................... 46
Forwarding Incoming Calls..................................................................................................... 46
Transferring Calls...............................................................................................................................47
Performing a Blind Transfer....................................................................................................47
Performing a Semi-Attended/Attended Transfer..................................................................... 47
Conference Calls............................................................................................................................... 47
Local Conference....................................................................................................................47
Hybrid UC Meeting................................................................................................................. 49
Network Conference............................................................................................................... 50
Recording Using an SD Card........................................................................................................... 51
Recording a Call.....................................................................................................................51
Pausing/Resuming a Recording............................................................................................. 52
Stopping a Recording.............................................................................................................52
Managing the Recordings.......................................................................................................52
Viewing the Available Recording Time...................................................................................53
Advanced Call Features............................................................................53
Call Park and Call Retrieve...............................................................................................................54
Parking or Retrieving a Call in the FAC Mode.......................................................................54
Parking or Retrieving a Call in the Transfer Mode................................................................. 55
Retrieving a Call with a Retrieve Key.................................................................................... 55
Shared Call Appearance (SCA)........................................................................................................ 56
W73H/W78H/W56H/W53H/W59R State Indicator of Shared Line......................................... 56
Placing Calls on a Shared Line............................................................................................. 57
Answering Calls on a Shared Line.........................................................................................57
Placing a Call on Public Hold................................................................................................ 57
Placing a Call on Private Hold...............................................................................................57
Retrieving a Held Call on a Shared Line............................................................................... 57
Barging in an Active Call on a Shared Line...........................................................................57
Pulling a Shared Call on a Shared Line................................................................................ 58
Voice Mail.......................................................................................................................................... 58
Setting the Voice Mail Code...................................................................................................58
Leaving Voice Mails................................................................................................................58
Listening to Voice Mails..........................................................................................................59
Directory..................................................................................................... 59
Local Directory...................................................................................................................................59
Adding Contacts..................................................................................................................... 59
Viewing Contacts.................................................................................................................... 60
Editing Contacts......................................................................................................................60
Deleting Contacts................................................................................................................... 60
3


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