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Do Not Disturb (DND) ......................................................................................................................................... 89
Call Forward ............................................................................................................................................................ 93
Static Forwarding .............................................................................................................................................. 94
Dynamic Forwarding ..................................................................................................................................... 100
Call Transfer........................................................................................................................................................... 101
Blind Transfer .................................................................................................................................................... 102
Semi-attended Transfer................................................................................................................................ 103
Attended Transfer ........................................................................................................................................... 104
Call Waiting ........................................................................................................................................................... 105
Conference ............................................................................................................................................................ 106
Local Conference ............................................................................................................................................ 106
Network Conference...................................................................................................................................... 107
Call Park/Retrieve ................................................................................................................................................ 108
FAC Mode .......................................................................................................................................................... 110
Transfer Mode .................................................................................................................................................. 112
Call Pickup ............................................................................................................................................................. 114
Directed Call Pickup ....................................................................................................................................... 114
Group Call Pickup ........................................................................................................................................... 116
Anonymous Call .................................................................................................................................................. 117
Anonymous Call Rejection .............................................................................................................................. 118
Advanced Phone Features ......................................................... 121
Busy Lamp Field (BLF) ........................................................................................................................................ 121
Configuring the BLF Feature on the IP Phone ..................................................................................... 121
Using BLF Feature on the Phone .............................................................................................................. 126
BLF List .................................................................................................................................................................... 128
Call Recording ...................................................................................................................................................... 129
Configuring a Record Key ........................................................................................................................... 130
Configuring a URL Record Key .................................................................................................................. 131
Recording a Call .............................................................................................................................................. 131
Hot Desking .......................................................................................................................................................... 132
Intercom ................................................................................................................................................................. 133
Configuring the Intercom Feature on the IP Phone.......................................................................... 133
Using Intercom ................................................................................................................................................ 136
Multicast Paging .................................................................................................................................................. 136
Sending RTP Stream ...................................................................................................................................... 137
Receiving RTP Stream ................................................................................................................................... 140
Using Multicast Paging ................................................................................................................................. 142
Music on Hold (MoH) ........................................................................................................................................ 143
Automatic Call Distribution (ACD) ............................................................................................................... 144
Shared Call Appearance (SCA) ....................................................................................................................... 145
Configuring SCA Feature on the IP Phone ........................................................................................... 146
Using SCA Feature on the IP Phone ........................................................................................................ 151
Bridged Line Appearance (BLA) ..................................................................................................................... 157
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