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Transferring a Call by BLF List Key 79
Performing a Blind Transfer 79
Performing a Semi-attended/Attended Transfer 79
Parking a Call by a BLF List Key 80
Retrieving a Call by a BLF List Key 80
Barging in an Active Call by BLF List Key 80
Retrieving a Call Parked to the Monitored Line 80
Shared Line 80
State Indicator of Shared Line 81
Placing Calls on a Shared Line 81
Answering Calls on a Shared Line 81
Placing a Call on Public Hold 81
Placing a Call on Private Hold 82
Retrieving a Held Call on a Shared Line 82
Barging in an Active Call on a Shared Line 82
Pulling a Shared Call on a Shared Line 83
Intercom 83
State Indicator of the Intercom key 84
Placing an Intercom Call 84
Picking up an Incoming Call of the Target Extension 84
Answering an Intercom Call 85
Video/Voice Mail 86
Setting the Voice Mail Code 86
Leaving Voice Mails 86
Listening to Voice Mails 86
Using the Hot Desking 87
Automatic Call Distribution (ACD) 87
State Indicator of ACD User 87
Logging into the ACD System 87
Changing the ACD Status 88
Directory 89
Local Directory 89
Managing the Local Directory Groups 89
Adding Contact Groups 89
Editing Contact Groups 89
Deleting Contact Groups 90
Managing the Local Directory Contacts 90
Adding Contacts 90
Viewing Contacts 90
Editing Contacts 90
Deleting a Contact 91
Deleting All Contacts 91
Moving a Local Directory Contact to Blocklist 91
Moving a Local Directory Contact to the Shared Directory 91
6


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