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Advanced Call Features
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Placing an Intercom Call
Picking up an Incoming Call of the Target Extension
Answering an Intercom Call
State Indicator of the Intercom key
On T54W phones, you can get the intercom status by viewing the icon indicator of the Intercom key.
Icons Description Icons Description
Target extension is available. Target extension is ringing.
Callout
Target extension is dialing.
Talking
Target extension is busy or is in a
call.
Target extension fails to register.
Placing an Intercom Call
You can place an intercom call to quickly relay a message to a contact.
The target phone plays a warning tone and automatically answers the call in speakerphone (hands-free) mode by
default. When the target phone has an active call, the intercom call is answered automatically after the active call ends.
You can also press the BLF/BLF List key to initiate an outgoing intercom call to the monitored user. Check with your sys-
tem administrator to find out if it is available on your phone.
Procedure
1. Navigate to Menu->Features->Dsskey.
2. Select the desired line key.
3. Select Intercom from the Type field.
4. Select the desired line from the Account ID field.
5. Do one of the following:
l(Optional.) Enter the string that will appear on the phone screen in the Label field.
Enter the target extension number in the Value field.
lHighlight the Label or Value field. Press Directory and then select the desired contact from the Directory list.
6. Select Save.
7. Press the Intercom key to place an intercom call.
Tip
By default, you can long press the desired line key to set it.
Related Topic
Setting a BLF Key
Picking up an Incoming Call of the Target Extension
You can pick up the target extension's incoming call by pressing the Intercom key.
Before picking up an incoming call, make sure that the directed call pickup code has been configured either for an
Intercom key or for Call Pickup feature in advance.
Check with your system administrator to find out if this feature is available on your phone.
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