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Yealink T5 Series Prime Business Phones User Guide
64
Line Key LED
Icons
Description
T54W
(monitoring SCA
phone)
Solid green The call on the shared line is barged in by the other shared line
user.
Slow-flashing green In a multi-party call, place the call on hold locally.
Placing Calls on a Shared Line
You can place one or multiple calls on a shared line.
The phone places a call on the first shared line key automatically. You can select the desired shared line key first and
place a call using this key.
Related Topic
Placing Calls
Answering Calls on a Shared Line
You can answer one or more calls on the shared line.
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call can be
answered on any one of the phones. Incoming calls will be distributed evenly among the available shared line keys.
Note
If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence circulation.
Contact your system administrator for more information.
Related Topic
Answering Calls
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1. During a call, press the HOLD key or Hold.
The call is held on your phone, and all of the phones registered with shared line show the call is in a held state on
the shared line key.
Placing a Call on Private Hold
In SCA scenario, you can place a call on private hold that only you can retrieve the held call.
The PriHold soft key can be preset by your system administrator, you can also set a line key as the private hold key
manually if the PriHold soft key is not available on your phone. You need to configure a private hold key before you
place the call on private hold.
Procedure
1. Navigate to Menu->Features->Dsskey.
2. Select the desired line key.
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