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Advanced Call Features
51
Picking up a Group Call Directly
When any phone within a predefined group receives an incoming call, you can pick up that call on your phone.
If there are multiple incoming calls on the group at the same time, you can only pick up the first incoming call.
Before You Begin
Your system administrator has enabled the group call pickup and set the group call pickup code.
Procedure
1. Pick up the handset, press the line key or the Speakerphone key ( ) .
The GPickup appears on the phone screen.
2. SelectGPickup on your phone when any phone in the group receives an incoming call.
The call is answered on your phone.
Tip
When the phone is idle, you can use a Group Pickup key to pick up a group call directly.
Related Topic
Picking up a Call with a Group Pickup Key
Picking up a Call with a Directed Pickup Key
You can easily use a Directed Pickup key to pick up a call to a specific contact’s phone.
Before You Begin
Ask your system administrator for the directed call pickup code.
Procedure
1. Navigate to Menu->Features->Dsskey.
2. Select the desired line key.
3. Select Key Event from the Type field.
4. Select Pick Up from the Key Type field.
5. Select the desired line from the Account ID field.
6. Do one of the following:
l(Optional.) Enter the string that will display on the phone screen in the Label field.
Enter the directed call pickup code followed by the specific extension in the Value field.
lHighlight the Label or Value field. Press Directory and then select the desired contact from the Directory list.
7. Select Save.
Tip
By default, you can long press the desired line key to set it.
When the target phone receives an incoming call, you can press the Directed Pickup key, and the call is answered on
your phone.
Picking up a Call with a Group Pickup Key
You can easily select a Group Pickup key to pick up a group call.
Before You Begin
55


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