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Yealink T5 Series Prime Business Phones User Guide
32
The phone ignores engaged audio device (handset or headset) and plays beep in the Speakerphone (hands-free) mode
by default. The Speakerphone key ( ) will always light up and the phone will beep softly every 30 seconds
to remind you that you still have a call on hold.
Note
When you have multiple calls on the phone and the current call is held, you can press the corresponding line key to swap to
the active call.
Resuming a Held Call
You can view and resume a held call on the phone.
Procedure
1. Press the HOLD key again, corresponding line key or Resume.
If multiple calls are placed on hold, select the desired call first.
Note
When you have multiple calls on the phone and the current call is active, you can select Swap to swap to the held call.
Redirecting Incoming Calls
When you are not available to answer calls on your phone, you can forward the calls to another phone.
Topics
Forwarding All Incoming Calls to a Contact
Forwarding an Incoming Call Manually
Forwarding Incoming Calls with a Forward Key
Diverting Calls to a Contact
Forwarding All Incoming Calls to a Contact
You can set up the forwarding type which enables your phone to forward all incoming calls to a contact.
There are three types of forwarding:
lAlways Forward: Forwards all incoming calls immediately.
lBusy Forward: Forwards incoming calls when you are busy in a call.
lNo Answer Forward: Forwards incoming calls when no one answers the calls.
Topics
Forwarding All Incoming Calls on All Lines
36


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