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Basic Call Features
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You can use call park to place a call on hold, and then retrieve the call from another
phone in the system (for example, a phone in another office or conference room). You
can park an active call by tapping the call park key on the phone. If the call is parked
successfully, the response is either a voice prompt confirming that the call was parked,
or a visible prompt on the touch screen.
Note
To configure a call park key via phone user interface:
1. Tap the DSS Key key.
2. Tap the desired line key.
3. Tap the gray box of the Type field.
4. Tap Key Event from the pull-down list.
5. Tap the gray box of the Key Event field.
6. Tap Call Park from the pull-down list.
7. Tap the gray box of the Account ID field.
8. Tap the desired line from pull-down list.
9. (Optional.) Enter the string that will appear on the touch screen in the Label field.
10. Enter the call park code in the Value field.
11. Tap the Save soft key to accept the change or to cancel.
12. Tap the DSS Key key to return to the idle screen.
Call park key is configurable via web user interface at the path DSSKey->Line Key.
To use call park:
1. User on phone A places a call to phone B.
Call park is not available on all servers. Contact your system administrator for more
information.
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