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Maintaining Your Phone
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Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other
tasks your system administrator may ask you to perform.
Topics
Warnings
Diagnosing the Network
Rebooting Your Phone
Resetting to Factory Settings
Updating the Phone Configuration
Clearing User's Personalized Configuration Settings
Warnings
When some issues occur on your phone, a warning icon appears in the status bar.
The following lists the detailed situations:
lThe default password is being used
lFailed to register the account
lProvisioning credentials are wrong
lNetwork is unavailable
Topics
Investigating Warnings
Re-provisioning Your Phone
Clearing Warnings
Related Topic
Changing the Administrator Password
Investigating Warnings
The warning icon lets you know that your phone has one or more important issues. You can view details about
warnings on the Status screen.
Procedure
1. Go to Menu >Status.
2. Select Warnings.
The Warnings screen is displayed listing any issues.
Tip: You can also press the OK key when the phone is idle, and then select Warnings.
Re-provisioning Your Phone
When the provisioning credentials are wrong, you need to ask your system administrator for the valid provisioning
credentials to re-provision your phone.
Procedure
1. Go to Menu >Status >Warnings.
2. Select Auto-p credentials failed >Re Provision.
3. Enter valid provisioning credentials, and select Save.
The phone prompts you to provision now or not.
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