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Yealink T3 Series IP Phones User Guide
56
Placing Calls on a Shared Line
You can place one or multiple calls on a shared line.
The phone places a call on the first shared line key automatically. You can select the desired shared line key first
and place a call using this key.
Related Topic
Placing Calls
Answering Calls on a Shared Line
You can answer one or more calls on the shared line.
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call
can be answered on any one of the phones. Incoming calls will be distributed evenly among the available shared
line keys.
Note: If the number of incoming calls is greater than the configured line keys, the line keys will be used by sequence cir-
culation. Contact your system administrator for more information.
Related Topic
Answering Calls
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1. During a call, select Hold.
The call is held on your phone, and all of the phones registered with a shared line show the call is in a held
state on the shared line key.
Placing a Call on Private Hold
In the SCA scenario, you can place a call on private hold that only you can retrieve the held call.
The PriHold soft key can be preset by your system administrator, you can also set a line key as the private hold key
manually if the PriHold soft key is not available on your phone. You need to configure a private hold key before you
place the call on private hold. Private Hold key is not available on the T30P/T30 phone.
Procedure
1. Go to Menu >Features >Dsskey.
2. Select the desired line key.
3. Select Key Event from the Type field.
4. Select Private Hold from the Key Type field.
5. (Optional.) Enter the string that will display on the phone screen in the Label field.
6. Select Save.
Tip: By default, you can long press the desired line key to set it.
During an SCA call, press PriHold or Private Hold key on the phone (You may need to press the More (( )
soft key to see the PriHold soft key). Then the call is held on your phone, and the other phones registered with a
shared line show the call is in the busy state on the shared line key. Other users on the shared line cannot resume
your held call.
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