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Call Features
33
Setting a Transfer Key
You can set a line key as a Transfer key, and specify a contact you want to transfer a call to for this key.
Line key is not available on the T30P/T30 phones, so ask your system administrator to set a Transfer key for your
phone.
Procedure
1. Go to Menu >Features >Dsskey.
2. Select the desired line key.
3. Select Key Event from the Type field.
4. Select Transfer (Trans) from the Key Type field.
5. Do one of the following:
l(Optional.) Enter the string that will appear on the phone screen in the Label field.
Enter the contact number you want to transfer the call to in the Value field.
lOn the T33P/T33G phones, highlight the Label or Value field. Select Directory (Dir) and select the desired
contact from the Directory list.
6. Select Save.
Tip: By default, you can long press the desired line key to set it.
Performing a Blind Transfer Using a Transfer Key
After you have set a Transfer key with a specific contact, you can perform a blind transfer by using it.
Before You Begin
Confirm with your system administrator that the transfer mode has set to perform a blind transfer.
Procedure
1. Press the Transfer key during a call.
The call is transferred to the specific contact directly.
Related Topic
Setting a Transfer Key
Performing a Semi-attended/Attended Using a Transfer Key
After you have set a Transfer key with a specific contact, you can perform a semi-attended/attended transfer by
using it.
Before You Begin
Confirm with your system administrator that the transfer mode has set to perform attended transfer.
Procedure
1. Press the Transfer key during a call.
The phone calls the specific contact first. Wait until you hear the ringback tone or until the contact answers the
call.
2. Press the Transfer key again.
Related Topic
Setting a Transfer Key
Performing a Call Transfer by Selecting a Transfer Mode
During the call, you can press the Transfer key to select a transfer mode.
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