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Call Features
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Topics
Holding a Call
Resuming a Held Call
Holding a Call
You can place an active call on hold on your phone.
Procedure
1. Select Hold during a call.
The phone ignores engaged audio device (handset or headset) and plays beep in the Speakerphone (hands-free)
mode by default.
Note: When you have multiple calls on the phone and the current call is held, you can press the corresponding line key to
swap to the active call.
Resuming a Held Call
You can view and resume a held call on the phone.
Procedure
1. Select Resume.
If multiple calls are placed on hold, select the desired call first.
Note: When you have multiple calls on the phone and the current call is active, you can select Swap to swap to the held call.
Redirecting Incoming Calls
When you are not available to answer calls on your phone, you can forward the calls to another phone.
Topics
Forwarding All Incoming Calls to a Contact
Forwarding an Incoming Call Manually
Forwarding Incoming Calls with a Forward Key
Diverting Calls to a Contact
Forwarding All Incoming Calls to a Contact
You can set up the forwarding type which enables your phone to forward all incoming calls to a contact.
There are three types of forwarding:
lAlways Forward: Forwards all incoming calls immediately.
lBusy Forward: Forwards incoming calls when you are busy in a call.
lNo Answer Forward: Forwards incoming calls when no one answers the calls.
Topics
Forwarding All Incoming Calls on All Lines
Forwarding All Incoming Calls on a Specific Line
Deactivating Call Forward
Forwarding All Incoming Calls on All Lines
You can forward all incoming calls on the phone.
Before You Begin
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