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Advanced Call Features
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Before picking up an incoming call, make sure that the directed call pickup code has been configured either for an
Intercom key or for Call Pickup feature in advance.
Check with your system administrator to find out if this feature is available on your phone.
Note: If the directed call pickup code is not set, the phone will place a call to the target extension instead of picking up an
incoming call of the target extension when you press the Intercom key.
Before You Begin
Get the directed call pickup code from your system administrator.
Procedure
1. Long press the Intercom key.
2. Enter the directed call pickup code in the Extension field.
3. Select Save.
When the target extension receives an incoming call, the Intercom key LED of the target extension will flash green.
Press the Intercom key to pick up the incoming call directly.
Answering an Intercom Call
By default, when there is an incoming intercom call, the phone plays a warning tone and automatically answer the
incoming call.
During the intercom call, you can switch among the Speakerphone (hands-free), Handset and headset modes. If
your phone is set to answer intercom calls with your microphone muted, you need to press the Mute key to unmute
your microphone before responding to the call.
You can configure the following behaviors when receiving an intercom call.
Intercom Allow
Intercom Allow feature allows the phone to automatically answer an incoming intercom call. If you disable this fea-
ture, the phone will handle an incoming intercom call like a normal incoming call.
Note: Your system administrator can set a period of delay time before the phone automatically answers intercom calls.
Intercom Mute
Intercom Mute feature allows the phone to mute the microphone when incoming intercom calls are answered auto-
matically.
Intercom Tone
Intercom Tone feature allows the phone to play a warning tone before answering an intercom call automatically.
Intercom Barge
Intercom Barge allows the phone to automatically answer an incoming intercom call while an active call is in pro-
gress. The active call will be placed on hold. If you disable this feature, the phone will handle an incoming intercom
call like a normal incoming call while there is already an active call on the phone.
Note: To enable the phone to receive a new incoming call when it already has an active call, make sure that the call waiting
feature is enabled on the phone in advance.
Procedure
1. Go to Menu >Features >Intercom.
2. Make the desired changes.
3. Select Save.
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