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Regulatory Notices
Operating Ambient Temperatures
Operating temperature: +32 to 104°F (0 to 40°C)
Relative humidity: 5% to 90%, noncondensing
Storage temperature: -22 to +160°F (-30 to +70°C)
Warranty
Our product warranty is limited only to the unit itself, when used normally in
accordance with the operating instructions and the system environment. We are not
liable for damage or loss resulting from the use of this product, or for any claim from
a third party. We are not liable for problems with Yealink device arising from the use
parties, etc., arising from the use of this product.
DC symbol
is the DC voltage symbol.
Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements
of compliance can be obtained by contacting support@yealink.com.
Safety Instructions
Save these instructions. Read these safety instructions before use!
electrical shock, and other personal injury.
General Requirements
Before you install and use the device, read the safety instructions carefully
and observe the situation during operation.
• During the process of storage, transportation, and operation, please always
keep the device dry and clean.
During the process of storage, transportation, and operation, please avoid
collision and crash of the device.
Please attempt not to dismantle the device by yourself. In case of any
discrepancy, please contact the appointed maintenance center for repair.
Without prior written consent, no organization or individual is permitted to
make any change to the structure or the safety design of the device. Yealink
is under no circumstance liable to consequences or legal issues caused by
such changes.
• Please refer to the relevant laws and statutes while using the device. Legal
rights of others should be respected as well.
Environmental Requirements
• Place the device at a well-ventilated place. Do not expose the device under
direct sunlight.
• Keep the device dry and free of dusts.
• Place the device on a stable and level platform.
Please place no heavy objects on the device in case of damageand
deformation caused by the heavy load.
• Keep at least 10 cm between the device and the closest object for heat
dissipation.
such as rubber-made materials.
an electric heater.
• Keep the device away from any household appliance with strong magnetic
Operating Requirements
• Do not let a child operate the device without guidance.
• Do not let a child play with the device or any accessory in case of accidental
swallowing.
• Please use the accessories provided or authorized by the manufacturer only.
• The power supply of the device shall meet the requirements of the input
voltage of the device. Pleaseusethe provided surge protection power socket
only.
• Before plugging or unplugging any cable, make sure that your hands are
completely dry.
Do not spill liquid of any kind on the product or use the equipment near
water, for example, near a bathtub, washbowl, kitchen sink, wet basement or
• Do not tread on, pull, or over-bend any cable in case of malfunction of the
device.
• During a thunderstorm, stop using the device and disconnect it from the
power supply. Unplug the power plug and the Asymmetric Digital Subscriber
Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
• If the device is left unused for a rather long time, disconnect it from the power
supply and unplug the power plug.
• When there is smoke emitted from the device, or some abnormal noise or
smell, disconnect the device from the power supply, and unplug the power
• Do not insert any object into equipment slots that is not part of the product or
auxiliary product.
Do not disconnect the grounding cable until you disconnect all other cables.
Cleaning Requirements
Before cleaning the device, stop using it and disconnect it from the power
supply.
• Use a piece of soft, dry and anti-static cloth to clean the device.
• Keep the power plug clean and dry. Using a dirty or wet power plug may lead
to electric shock or other perils.
ENVIRONMENTAL RECYCLING
Never dispose of the device with domestic waste
Ask your Town Council about how to dispose of it in an environmentally
friendly way. The cardboarc box, plastic packaging and player components
may be recycled in accordance with prevailing recycling regulations in
your country.
Always adhere to prevailing regulations
the law. The crossed out garbage can that appears on the device means
that when it has reached the end of its useful life, it should be taken to
a special waste disposal centre and treated separately to general urban
waste.
Troubleshooting
The unit cannot supply power to Yealink device.
There is a bad connection with the plug.
1. Clean the plug with a dry cloth.
2. Connect it to another wall outlet.
The usage environment is out of operating temperature range.
1. Use in the operating temperature range.
The cable between the unit and the Yealink device is connected incorrectly.
1. Connect the cable correctly.
You cannot connect the cable properly.
1. You may have connected a wrong Yealink device.
2. Use the correct power supply.
Some dust, etc., may be in the port.
1. Clean the port.
Contact your dealer or authorized service facility for any further questions.
Contact Information
YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The
Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Copyright©2021 YEALINK(XIAMEN) NETWORK TECHNOLOGY
CO.,LTD.All rights reserved.
About Yealink
Yealink (Stock Code: 300628) is a global brand that specializes in video conferencing, voice communications and collaboration solutions with best-in-class
quality, innovative technology and user-friendly experience. As one of the best providers in more than 140 countries and regions, Yealink ranks No.1 in the
global market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).
Technical Support
you to use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.
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  • Why does CPW65 not work when CP65 is connected via bluetooth? Submitted on 1-6-2023 at 10:09

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