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Maintaining Your Phone
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Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other
tasks your system administrator may ask you to perform.
Topics
Warnings
Diagnosing the Network
Rebooting Your Phone
Resetting to Factory Settings
Updating the Phone Configuration
Clearing User's Personalized Configuration Settings
Warnings
When some issues occur on your phone, a warning icon appears in the status bar.
The following lists the detailed situations:
lThe default password is being used
lFailed to register the account
lProvisioning credentials are wrong
lNetwork is unavailable
Topics
Investigating Warnings
Clearing Warnings
Related Topic
Changing the Administrator Password
Investigating Warnings
The warning icon lets you know that your phone has one or more important issues. You can view details about
warnings on the Status screen.
Procedure
1. Go to More >Status >General.
The Warnings screen is displayed listing any issues.
Clearing Warnings
You can temporarily remove the warning icon from the status bar.
However, the warning icon appears again after the phone reboots or the phone has a new warning if the issue is
not solved.
Procedure
1. Go to More >Status >General.
2. Tap the Warning field.
3. Tap OK.
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