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Yard Force USA Service Support agents can help you troubleshoot problems over
the phone to get you back up and running as quickly as possible. In the situation
where service or warranty inspection is needed, please follow these steps:
1. Contact Yard Force USA at (866)-902-9690 Monday-Friday between 8:30 AM
and 5:00 PM Eastern Time.
2. Send in proof-of-purchase and serial number (if applicable) to confirm warranty
coverage.
3. If service or a warranty evaluation is requested, Yard Force USA will provide an
RGA number that should be used in all communications with Yard Force USA and is
required to be indicated on the product itself and on the outside of the box.
4. All shipments to Yard Force USA must have an RGA number. Any shipment
received that does not have an RGA number clearly marked on the outside of the
box will be refused.
5. All shipments must be sent pre-paid, Yard Force USA does not pay for any
shipping costs for service or warranty evaluation. Yard Force USA is not responsible
for any packages that are lost by carrier. We recommend that shipments are made
by a carrier that provides tracking and delivery confirmation.
For more information or to ask questions, please call toll-free (866)-902-9690
Monday-Friday between 8:30 AM and 5:00 PM Eastern Time.
SAVE THESE INSTRUCTIONS
YF4050PB.indd 27 15-5-4 11:42
Service and Warranty Claims Process
Contact the Yard Force Support Center toll-free at (866)-902-9690 Monday-Friday
between 8:30 AM and 5:00 PM Eastern Time for service and warranty support.
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