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Tyros5 Owner’s Manual 115
Troubleshooting
Troubleshooting
Overall
A click or pop is heard when the power is
turned on or off.
This is normal. Electrical current is being applied to the instrument.
The power is automatically turned off. This is normal and due to the Au to Power Off function. If necessary, set the parameter
of the Auto Power Off function (page 17).
Noise is heard from the instrument. Noise may be heard if a mobile phone is used near the instrument or if the phone is
ringing. Turn off the mobile phone, or use it further away from the instrument.
Noise is heard from the instrument’s speakers
or headphones when using the instrument
with the application on iPhone/iPad.
When you use the instrument along with the application on your iPhone/iPad, we rec-
ommend that you set “Airplane Mode” to “ON” on your iPhone/iPad in order to avoid
noise caused by communication.
In the LCD, there are some specific points that
are always lit or unlit.
These are the result of defective pixels and occasionally occur in TFT-LCDs; they do
not indicate a problem in operation.
There is a slight difference in sound quality
among
different notes played on the keyboard.
This is normal and is a result of the instrument’s sampling system.
Some Voices have a looping sound.
Some noise or vibrato is noticeable at higher
pitches, depending upon the Voice.
The overall volume is too low, or, no sound is
heard.
The master volume may be set too low. Set it to an appropriate level with the [MASTER
VOLUME] control.
All keyboard parts are set to off. Use the PART ON/OFF [RIGHT 1]/[RIGHT 2]/[RIGHT
3]/[LEFT] button to turn it on (page 38).
The volume of individual parts may be set too low. Raise the volume in the BALANCE
display (page 61).
Make sure the desired channel is set to on in the CHANNEL display (pages 60, 75).
Headphones are connected, disabling the speaker output. Unplug the headphones.
If volume control is assigned to the [ASSIGN] slider or foot controller, set it to an appro-
priate level.
The [FADE IN/OUT] button is on, muting the sound. Press the [FADE IN/OUT] button to
turn the function off.
Connect the footswitch to the appropriate jack.
Check whether the external speaker is connected and the volume control is adjusted
properly (pages 98, 106).
The sound is distorted or noisy. The volume ma
y be turned up too high. Make sure all relevant volume settings are
appropriate.
This may be caused by certain effects or filter resonance settings. Check the effect or
filter settings and change them accordingly, referring to the Reference Manual on the
website.
Not all simultaneously played notes sound. You are probably exceeding the maximum polyphony of the instrument. The instrument
can play up to 128 notes at the same time including RIGHT 1/RIGHT 2/RIGHT 3/LEFT
Voices, Style, Song, and Multi Pad notes. When the maximum polyphony is exceeded,
the least important notes (such as soft notes and notes currently decaying) will stop
sounding first.
The keyboard volume is lower than the Style/
Song playback volume.
The volume of the keyboard parts may be set too low. Raise the volume in the BAL-
ANCE display (page 61).
The [ASSIGN] slider may be set to a low level. (By default, keyboard volume is
assigned to the [ASSIGN] slider.) Set it to an appropriate level.
The Main display does not appear even when
tur
ning the power on.
This may occur if a USB flash memory has been installed to the instrument. Installation
of some USB flash memory may result a long interval between turning the power on
and appearance of the Main display. To avoid this, turn the power on after disconnect-
ing the device.
Some characters of the file/folder name are
garbled.
The language settings have been changed. Set the appropriate language for the file/
folder name (page 18).
115


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