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TROUBLESHOOTING
Refer to the table below if the unit does not operate properly. If the problem you are experiencing is not listed below, or if the
instruction below does not help, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.
Problem Cause Remedy
No sound.
The iPhone/iPod is not connected
securely.
Connect the iPhone/iPod securely.
The external device is not connected
securely.
Connect the 3.5 mm (1/8 in) stereo
mini plug cable securely to the unit and
external device.
The unit is not turned on. Connect the AC adaptor and power cable
securely.
The volume is turned down. Turn up the volume.
The protection circuitry has been
activated by excessive volume.
Turn down the volume.
Cannot change the unit’s volume
by changing the iPhone/iPod’s
volume.
The connected iPod is not supported,
or the iPhone/iPod is not connected
securely.
Use a supported iPod, or connect iPhone/
iPod securely.
The iPhone/iPod display does not
change by pressing the remote
control’s volume keys.
The iPhone/iPod cannot be
controlled using the remote
control.
The external device cannot be
controlled using the remote
control.
When playing an external device, only
the volume can be changed using the
remote control.
Control all operations other than volume
control at the external device itself.
The remote control cannot be
used.
The remote control is out of operation
range.
Use the remote control within its
operation range.
Refer to the Quick Manual for more
information.
The battery is exhausted or was not
inserted correctly.
Replace the battery and insert it
correctly.
Refer to “Replacing the Remote Control
Battery When It Is Exhausted” for more
information.
The insulation sheet has not been
removed.
Remove the insulation sheet. Refer to the
Quick Manual for more information.
The green status indicator is lit,
and the red status indicator is
flashing.
Connection failed. Use a supported iPod.•
Connect the iPhone/iPod securely.•
Restart the iPhone/iPod.•
Update the iPhone/iPod firmware to the •
latest version.
The green status indicator is off,
and the red status indicator is
flashing continuously.
An error occurred and the unit’s
protection circuitry has been activated.
Disconnect the AC adaptor, wait for a
while, and then connect the AC adaptor
again.
7


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