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APPENDIX Troubleshooting En 90
FM/AM radio
USB and network
The menu of the unit is not displayed on the TV.
The TV is not connected to the unit via HDMI.
You can display the menu of the unit on the TV only when they are connected with
an HDMI cable. If necessary, use an HDMI cable to connect them (p.18 to 21).
Another input source is selected on the TV. Switch the TV input to display the video from the unit (HDMI OUT jack).
Problem Cause Remedy
FM radio reception is weak or noisy.
There is multi-path interference. Adjust the FM antenna height or orientation, or place it in a different location.
Your area is too far from the FM station transmitter.
Press MODE to select monaural FM radio reception (p.42).
Use an outdoor FM antenna. We recommend using a sensitive multi-element
antenna.
AM radio reception is weak or noisy.
The noises may be caused by fluorescent lamps, motors,
thermostats, or other electrical equipment.
It is difficult to completely eliminate noise. It may be reduced by using an outdoor
AM antenna.
Radio stations cannot be selected automatically.
Your area is too far from the FM station transmitter.
Select the station manually (p.42).
Use an outdoor antenna. We recommend using a sensitive multi-element
antenna.
The AM radio signal is weak.
Adjust the AM antenna orientation.
Select the station manually (p.42).
Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with
the supplied AM antenna.
AM radio stations cannot be registered as
presets.
Auto Preset has been used.
Auto Preset is for registering FM radio stations only. Register AM radio stations
manually (p.43).
Problem Cause Remedy
The unit does not detect the USB device.
The USB device is not connected to the USB jack securely. Turn off the unit, reconnect your USB device, and turn the unit on again.
The file system of the USB device is not FAT16 or FAT32. Use a USB device with FAT16 or FAT32 format.
Folders and files in the USB device cannot be
viewed.
The data in the USB device is protected by the encryption. Use a USB device without an encryption function.
The network feature does not function.
The network parameters (IP address) have not been obtained
properly.
Enable the DHCP server function on your router and set “DHCP” in the “Setup”
menu to “On” on the unit (p.77). If you want to configure the network parameters
manually, check that you are using an IP address which is not used by other
network devices in your network (p.77).
Problem Cause Remedy
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