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No sound is coming from a
specific speaker.
The playback source does not contain a signal for the
channel.
Use “Signal Info.” in the “Option” menu (p. 18) to check the audio signal. For
details, see “Checking information about the video/audio signals” in the
Owner’s Manual.
The currently selected sound program/decoder does not
use the speaker.
Use “Test Tone” in the “Setup” menu (p. 19) to check the speaker output. For
details, see “Outputting test tones” in the Owner’s Manual.
Audio output of the speaker is disabled. Perform YPAO (p. 13).
Use “Configuration” in the “Setup” menu to change the speaker settings. For
details, see “Configuring the speaker settings” in the Owner’s Manual.
No sound is coming from the
subwoofer.
The playback source does not contain LFE or low-
frequency signals.
Enable the Extra Bass function using the BASS key (p. 15).
Subwoofer output is disabled. Perform YPAO (p. 13).
Set “Subwoofer” in the “Setup” menu to “Use” (p. 19). For details, see “Setting
the use of a subwoofer” in the Owner’s Manual.
No video. Another input source is selected on the unit. Select an appropriate input source with the input selection keys.
Another input source is selected on the TV. Switch the TV input to display the video from the unit.
No video from the playback device
connected to the unit with HDMI.
The input video signal (resolution) is not supported by the
unit.
To check the information about the current video signal (resolution), see
“Checking information about the video/audio signals” in the Owner’s Manual.
For information about video signals supported by the unit, see “HDMI signal
compatibility” in the Owner’s Manual.
The TV does not support HDCP (High-bandwidth Digital
Content Protection).
Refer to the instruction manuals for the TV and check the TV’s specifications.
If you want to play back contents that require HDCP 2.2-compatible devices,
both the TV and playback device must support HDCP 2.2.
Problem Cause Remedy
21


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