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ADDITIONAL INFORMATION
5
ADDITIONAL INFORMATION
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
Power
Basic Operation
Disc Playback
Picture
Troubleshooting
Problem Possible causes and solutions
The Player power cannot be turned on. Is the power cable firmly plugged into the AC outlet? (Page 15)
When the power cable is plugged into an AC outlet, press and hold p on the Player
until “RESET” appears on the front panel display. Then, turn on the power. (Page 16)
The Player power is turned off. Is “Auto Power Off” set to “Yes”? When “Auto Power Off” is set to “Yes”, the power
will be automatically turned off after 10 continuous minutes of inactivity (no playback).
(Page 33)
Problem Possible causes and solutions
The remote control does not work. Use the remote control within its operating range. (Page 16)
Replace the batteries. (Page 16)
Check the ID settings for the main unit and the remote control. (Page 7)
Cannot operate the Player. Are you operating the Player within the specified operating temperature range?
(Page 43)
Problem Possible causes and solutions
The Player cannot play a disc. Take out the disc and clean it. (Page 4)
Make sure that the disc is loaded properly (aligned in disc tray and label-side up).
(Page 4)
Make sure that region code on the disc matches that of this Player. (Page 2)
Allow any condensation in or near the Player to dry. (Page 4)
Check that the disc is recorded in the compatible TV system (PAL or NTSC).
The Player cannot play back video which was not recorded normally. (Page 3)
Proper playback may be impossible due to the state of the disc recording, a scratched,
warped or dirty disc, the state of the pick-up, or compatibility issues between this Player
and the disc being used. (Pages 3, 4)
When the recorded time of a disc is unusually short, playback may not be possible.
BD-RE/R discs recorded in a format other than BDMV cannot be played back. (Page 2)
The disc is automatically ejected after
closing the disc tray.
Make sure that the disc is loaded properly (aligned in disc tray and label-side up).
(Page 20)
Take out the disc and clean it. (Page 4)
Make sure that region code on the disc matches that of this Player. (Page 2)
Make sure that the disc is playable. (Page 2)
Video stops. Has the Player been subjected to shock or impact? Are you using it in an unstable
location? The Player will stop if it senses shock or vibration.
The Player makes a snapping sound
when starting playback or loading a
disc.
The player may sometimes make a snapping sound when starting playback if it has not
been operated in a while. These sounds are not malfunctions of the Player but are
normal operating conditions.
Problem Possible causes and solutions
No picture. Make sure that the cables are connected correctly. (Page 8)
Make sure that the connected TV or the AV receiver is set to the correct input. (Page 8)
Take out the disc and clean it. (Page 4)
Make sure that region code on the disc matches that of this Player. (Page 2)
There is no picture from the HDMI output.
Are the settings performed correctly? Please check the settings. (Page 30)
There is no picture from the component video output.
Are the settings performed correctly? Please check the settings. (Page 30)
43


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