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Troubleshooting
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● A5000/A4000 • Appendix 271
Troubleshooting
If you experience problems such as “no sound” or “incorrect pitch,” refer to this section and make sure that the A5000/A4000
and your other equipment has the correct settings.
No sound
Is the power of the A5000/A4000 and your external equipment turned on?
Are MIDI cables and audio cables connected correctly between the A5000/A4000 and the external
equipment? (page 20 — 26)
Is the MASTER VOL knob raised? (page 10)
When there is a problem with the program settings
Is the program setting RchASSIGN set to other than off for the desired sample in memory? (page
94)
In the EASY EDIT settings, have you modified the sample keyboard range or velocity range. (page
99 — 100)
Are the effect settings Input Level or Output Level set to 0? (page 104)
Is Program Level set to 0? (page 90)
If an external controller has been set to control program level, is that controller in the 0 position?
(page 110)
When there is a problem with the sample settings
Are the key range settings Low and High set correctly? (page 127)
Are the velocity range settings Low and High set correctly? (page 131)
Is Sample Level set to 0? (page 127)
Is a setting other than off selected for Output1 or Output2? (page 129)
Is the Output Leve1 or Output Level2 parameter set to “0”? (page 129)
For some samples, strongly applying a filter may mean that the sound cannot be heard at all. (page
133)
Is the AEG Attack Rate set to an extremely low value? (page 137)
Is the MIDI receive channel of the sample set correctly? (page 145)
If an external controller has been set to control sample level, is that controller in the 0 position?
(page 146)
Pitch is incorrect
Has the pitch bend wheel of an external MIDI device been moved?
When there is a problem with the program settings
Is Transpose set to a value other than 0? (page 90)
If you are using a sample for which portamento is “=Pgm,” is the portamento Rate set extremely
low (or is the Time extremely high)? (page 92)
When there is a problem with the sample settings
Is Original Key set correctly? (page 128)
Are Pitch Coarse and Pitch Fine set correctly? (page 129)
Is Fixed Pitch turned on? (page 130)
Is Random Pitch set to a setting other than 0? (page 130)
Is the Pitch EG set? (page 140)
If an external controller has been set to control the Pitch Bias of a sample, is that controller raised
(or lowered) ? (page 146)
271


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