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Symptom Check Action
Both side battery capacity indicator lamps
are flashing simultaneously.
The Battery Pack protection
feature has been activated
and the system cannot be
used. Replace the Battery
Pack at a bicycle dealer as
soon as possible.
(Rear Carrier Battery) (Down Tube Battery)
(Multi Location Battery)
(External Crossover Battery)
The Battery Charger emits abnormal
noises, foul odors or smoke.
Unplug the charging plug
and immediately cease
operation.
Have a bicycle dealer
inspect your bicycle.
The Battery Charger becomes hot.
It is normal for
the Battery
Charger to
become
somewhat warm
during charging.
If the Battery Charger is too
hot to be touched by hand,
unplug the charging plug,
wait for it to cool, and
consult a bicycle dealer.
After charging, all of the battery capacity
indicator lamps do not light up when the
battery capacity indicator button “ ”is
pressed.
Has the
charging plug
been unplugged
or the Battery
Pack removed
during
charging?
Charge the Battery Pack
again.
Did you start
charging with
the Battery
Pack at a high
temperature,
such as
immediately
after use?
Move to a location where
the battery temperature can
reach the range where
charging is possible
(15–25 °C), and then start
charging again.
After disconnecting the charging plug on
the Battery Charger from the Battery Pack,
the battery capacity indicator lamps
continue to light up.
Is the charging
connector on
the Battery
Pack wet?
Clean the charging
connector and charging
plug. Then dry them.
93


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