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17
Troubleshooting
9
External Siren
Siren produces a 3 second alarm
when disarmed
There has been a previous alarm and there might be an
intruder still in the premises.
Siren produces a series of audible pips when
armed or disarmed
If the Siren produces a series of pips when arming and
disarming this indicates low batteries.
If the Siren produces a series of pips only when arming this
indicates a tamper fault. Check that the Siren cover is rmly
secured and the tamper spring on the back of the Siren
is fully depressed when in contact with the wall. If not use
suitable packing material to ll the gap (refer to page 9 for
diagram).
Siren produces an interrupted tone when sounding
an alarm
The Siren has low batteries. Change batteries with new
alkaline replacements (see page 15).
External Siren
Siren does not respond to Arming or Disarming
Siren batteries are completely exhausted. See instructions
for changing batteries on page 15.
Siren not learnt-in. If Siren produces a tamper alarm when
the cover is removed and Siren is OK, learn-in the Siren (see
page 7).
• Siren is not in range of the Smart Hub.
If you experience a problem with adding the
External Siren to you Alarm system
Ensure the dip switch positions are as shown in the diagram.
If the switches are in the wrong position, please change
accordingly
• After changing the dip switch, turn o the power for 30
seconds, then turn the power on again for the changes to
take eect.
Door/Window Contact
Door/Window Contact LED lights up
Batteries are low or the tamper switch has been disturbed.
Check that the tamper switch spring is making contact with
the mounting surface. If the tamper switch is OK, please
change the battery (see page 15).
Door/Window Contact does not respond to opening
when jumper is in the test position
Batteries are completely exhausted. Change battery
(see page 15).
The magnet is too far away from the Door/Window Contact.
Check that the gap between the Door/Window Contact and
magnet is not greater than 10mm.
PIR Motion Detector
PIR does not respond to motion
Previous motion has triggered the PIR sleep timer and is
preventing subsequent motion detection. Arm the system
and vacate protected area for at least 90 seconds before
testing. By pressing the learn/test button the PIR LED will
light up and detect motion for the rst minute.
PIR Motion Detector is slow to respond
This is normal, the PIR Motion Detector has sophisticated
false alarm ltering that will lter out random uctuations and
responds to genuine motion across eld of view, it is less
sensitive walking directly towards it.
PIR Motion Detector gives false alarms
• Check pets have no access to the protected area.
Check that the PIR Motion Detector is not pointed at sources
of heat or moving objects, e.g. uttering curtains.
Check that the PIR Motion Detector is not mounted above
convector heaters or pointing directly at windows.
17


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