for cleaning cameras, including air brushes, are available from
specialist retailers.
Service
In case of technical problems with your Yakumo product, contact
our Hotline on 0 18 05/ 92 58 66 (12 cent/minute) when calling from
the Deutsche Telekom fixed network.
Guarantee
If you think that you need to make a claim on your Yakumo product
under the guarantee, call the Hotline on 0 18 05/ 92 58 66 (12 cent/
minute) when calling from the Deutsche Telekom fixed network.
Experienced staff will advise you and arrange how you should
proceed. Please do not send any goods to the Yakumo Service
Centre without obtaining an RMA number from the hotline first, as
otherwise the goods will be returned unrepaired or refused.
Yakumo grants you a 2-year guarantee from the invoice date. In
case of defects, the buyer only has a right to subsequent performance.
This subsequent performance will include either repair or the delivery
of a replacement product. Exchanged units or parts will be the
property of Yakumo.
Evidence of the guarantee must be provided in the form of proper
proof of purchase (sales receipt or invoice).
Damage caused by improper handling, operation storage or by force
majeure or other external influences is not covered by the guarantee.
The same applies to wearing parts, e.g. rechargeable batteries
(6 months).
In case of technical queries, go to the Yakumo homepage at
www.yakumo.com or send an e-mail to: info@yakumo.com.
