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Frequently asked questions (FAQ)
1, Why am I unable to install the installation software to
my operating system?
- Please note that Windows 95 is unable to support the USB
interface properly. Please upgrade your system to Windows
98 (Version 2.0, 4.10.2222 A), 2000, ME or XP.
- There is no driver required for PCs with operating systems
Windows 2000, ME, and XP (Plug and Play). Windows 2000
users should update to Windows 2000 Service Pack3 (SP3)
before the driver installation can continue.
2, What can I do if there is a download failure to the
internal memory?
- Make sure the battery is charged properly.
- Check the capacity and polarity of battery.
- Check if your operating system has recognized the
Hypersound 156 as a "Removable Drive".
- Make sure that your PC meets the minimum system
requirements for operating the Hypersound 156.
- Check the connection between Hypersound 156 and PC.
- Re-format the internal memory with the Hypersound 156
utility and download again.
- If the problem cannot be solved ask your dealer or
customer service.
3. Why does the Hypersound 156 utility window not appear on
the screen?
The Hypersound 156 utility only works when you first start
the Hypersound 156 and then connect it to the PC. The
correct connecting procedure is: turn on the Hypersound
156 and plug in both sides of USB cable to the Hypersound
156 and PC. If you do it the other way round the utility
window will not appear.
4, Which VBR or CBR are supported by the Hypersound 156?
The Hypersound 156 is capable of supporting the content
encoded with VBR (Variable Bit Rate) from 32 up to 320 Kbps
per MP3 track, or CBR (Constant Bit Rate) 48 Kbps. It will
read MP3 tracks that are sampled at 32 KHz, 44.1 KHz or 48
KHz.
The playback possibility of 32, 40, 48, 56, 64, 80, 96, 112,
128, 160, 192,224, 156 and 320 Kbps is allowed per MP3
track.
5, Why is the sound of the Hypersound 156 distorted?
This may be caused by low battery or temporary interrupt
from outsides. Or the content was encoded badly.
6, Why is the quality of the playback bad?
Check the file by listening to it on the PC. If the quality is
good, download it again. If the problem is still there,
re-format the memory with the Hypersound 156’s utility to
clear the memory and try to download again. It could also be
15


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