Manual Yakiniku SHICHIRIN (page 30 of 124) (English, German, Dutch, French, Italian, Spanish)

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5.5. NO WARRANTY CASES

These warranties are based on normal and reasonable consumer use and

adequate maintenance of the YAKINIKU® Shichirin. Commercial use and related

applications are warranted for a period of one (1) year. The warranty does not

apply to incidental damage or breakage, or for damage caused by transporta-

tion; dropping; improper assembly; improperly supporting, attempting to use

the Shichirin in ways other than ways other than the recommended Shichirin

support frame plus bamboo protection board, non-combustible surface under-

neath the Shichirin, commercial use, modiﬁcations to the Shichirin; alterations

to the Shichirin; neglect; abuse; improper maintenance; road hazards; normal

and reasonable wear and tear; or natural disasters. Scratches, dents, splinters,

hairline cracks and external or cosmetic cracks of the glaze on the product or

ceramic that do not affect the performance of the Shichirin are not covered by

the warranty.

YAKINIKU® products purchased from unauthorized dealers or by unauthorized

retail channels or unauthorized third parties are not covered by warranty pro-

visions.

Note: If the consumer buys from an unauthorized source, even a company that

is a legitimate business selling unopened boxes with warranty forms (but it is

an unauthorized seller), then they are buying, under the law, a used product.

If a product is purchased through an unauthorized intermediary or retailer,

or from an unauthorized online retailer, then it is a used product. If a product is

purchased through an unauthorized agent or retailer, or from an unauthorized

online retailer, then the product is purchased without a warranty from

YAKINIKU®, despite the statements or claims of the seller. This policy is used

by multiple brands and companies, not just YAKINIKU®.

5.6. CLAIMING DATE OF COVER & WARRANTY

Warranty coverage begins when the YAKINIKU® product is purchased from an

authorized dealer. This warranty lasts for the time period previously mentioned.

Warranty for a YAKINIKU® product can be made at the store where the product

was purchased. To claim the warranty, it is necessary to present the purchase

invoice to the store. For the YAKINIKU® products products purchased outside

Europe, warranty claims are processed at an authorized dealer or distributor

within the country of purchase. Do not ship or ship parts for warranty claim

before contacting the authorized dealer or distributor, as in some cases it is not

necessary to return parts for warranty.

In order to claim warranty, the following information must be provided to the

authorized dealer: the purchase invoice with the date of purchase and the name

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Yakiniku SHICHIRIN Manual

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