678109
30
Zoom out
Zoom in
Previous page
1/30
Next page
30
English
Contact the Xoro customer service:
Telephone: +49 4161 800 24 24 (Mo-Fr: 09-17:30 Uhr)
eMail: support@ersservice.de
ERS GmbH Elektronik Repair Service
Weidegrund 3
21614 Buxtehude / Niedersachsen
Germany
Troubleshooting
Please read the following information to find out the possible cause of a problem before contacting
customer service.
Problem Solution
Device does not turn on
Verify that the AC adapter is fully plugged into the outlet.
Check if the cable of the power supply is properly connected to
the device.
plug out power supply, wait 1 minute, and then plug it in again.
No Sound
Ensure that the equipment is connected properly
Ensure that the input setttings for the TV and stereo system are
proper.
Please make sure, that the audio track exists on the disc.
No DVD/CD playback Condensation had formed, please wait 1 or 2 hours to allow the
player dry out
Wrong disc, please use only DVD, CD or ISO Data disc
The disc may be dirty and require cleaning.
Ensure that the disc is installed with the label side up.
The disc has too mny scratches.
The DVD+/-RW should be finalized.
Wrong region code by the Video-DVD
Cancel the parental lock function or change the parental lock le-
vel.
DVD / CD Slot in not
works
There is already a CD/DVD in the drive. Please refer to this first
CD / DVDs can only be inserted or ejected when the TV is in DVD
mode.
Some PayTV channels
can not be recorded or
timeshift not work
If a CI + module is used, the television station may prohibit the
recording / Timeshift of program. The restrictions on the recording
are determined by the broadcasters, device manufacturers must
comply with the specifications.
No DVD subtitles
Subtitles appear only with disc which contain them
Wrong MPEG-4 subtitle format
Please rename the MPEG-4 subtitle to the same movie file name
(for example movie.avi and movi.srt)
30


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Xoro HTL1347 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Xoro HTL1347 in the language / languages: English as an attachment in your email.

The manual is 2,32 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Xoro HTL1347

Xoro HTL1347 User Manual - German - 35 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info