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42 HTC 1927D
English
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
Tel.: 040/77 11 09 17
Internet: www.xoro.de/support.htm
Problem Solution
TV won’t switch on
Check the mains cable is connected properly to both the mains
supply and the mains adapter
Check the cable from the mains adapter is connected properly
to the set.
The electronic circuit may have reset. Pull the plug out, wait for
60 seconds, then plug back again.
No picture
Check the aerial or other input is connected properly.
Check that the correct input is selected, using the SOURCE
button.
Check the brightness and contrast settings in the Picture Set-
ting.
No sound
Check that the VOLUME isn’t turned down, or the MUTE but-
ton pressed.
Check that the audio cables are connected to the correct in-
puts.
Picture is wrong
colour
Check that the correct input is selected, using the SOURCE
button.
The picture is un-
stable when used
with a PC
Check the Picture Setting and adjust the view by Auto Adjust
match the video output settings of the PC.
There are a few
coloured spots on
the screen
High resolution LCD screens often have a small number of
faulty pixels.
This is normal and within the bounds of our quality control
checks.
Picture with wrong
scaling
The LCD has the wrong aspect ratio. Please press the AS-
PECT button to switch the aspect ratio from 16:9 to 4:3.
104


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