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38 HRT 5000
English
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
Tel.: +49 40 77 11 09 17
Internet: www.xoro.de/support.htm
Symptom Correction
No DVB-T reception /
serious distortion by
mosaics or artefacts/
freeze pictures
Switch the player into the DVB-T mode.
No DVB-T reception in your region.
Realign the antenna. Please pay attention to the
direction of the antenna tower.
Please use an active indoor aerial or a roof antenna.
Retry the Auto Scan.
No power
Plug the power cord into the outlet tightly and turn on
the power.
Can not scan
programs
Adjust the antenna
Refer settings for searching
No picture / no
coloured pictures
Control the connection to the TV set.
Control the video output mode in the setup.
Remote control does
not work
Change the batteries.
Operate within normal range (max. 5 meters, 30 °)
The sensor is pointed to by bright light.
No sound
Cancel Mute
Increase volume
Pay attention to connection to TV set or amplifier.
Cancel Sleep timer
Audio / Subtitle without
function or can no
choose
Change audio track (press AUDIO button)
Change subtitle track (press SUBTITLE button)
Other audio track is not supported
Subtitles are not supported
78


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