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HMB 1000 29
English
Troubleshhoting
Check the following guide for the possible cause of a problem before contacting
service. Technical Support of Xoro/MAS:
Phone: +49 40 77 11 09 17
Internet: www.xoro.de/support.htm
Symptom Correction
No power
Check if AC adapter of power is connected securely.
Press the POWER button on the remote control
No playback
Condensation had formed, please wait 1 or 2 hours to
allow the player dry out.
Please control the file system of the external storage.
Only FAT32, FAT and NTFS are supported.
Control the storages for playable files
Disconnect the storage from the device and connect
again
Please try another storages
Please pay attention to the supported file formats
No remote con-
trol
Check the batteries in the remote control
Are the polarities correct?
Batteries are depleted. Please uses new one.
Point the remote control unit at the Infrared sensor
and operate.
Remove the obstacles between the remote control
and the Infred snesor
Operate the remote control unit at a distance of not
more than 5 meters from the Infrared sensor.
No button works
Switch the player completely off.
Disconnect the player from the power supply.
Connect after some minutes again and try any button.
Black border by
720p video
output on the TV
By the video output of 720p with a YPbPr connection
it could be possible that a black border appears on
the screen. This is not an error, this is normal.
65


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