739044
14
Zoom out
Zoom in
Previous page
1/18
Next page
12
Common Problems
Problem
Solution
Power-on failure
The battery level is too low; connect the robot to the charging dock for charging.
The ambient temperature is too low (<0) or too high (>50).
Fail to start cleaning
The battery level is too low; connect the robot to the charging dock for charging.
Recharging failure
There are too many obstacles near the charging dock; place the charging dock in an area free of
obstacles.
The robot is too distant from the charging dock; place the robot near the charging dock and
retry.
Abnormal actions
Shut down and restart the robot.
Abnormal sound during cleaning
The rolling brush, side brush or left/right wheel may be entangled with foreign objects; stop the
robot and clear them up.
Degradation of cleaning capacity or dust come-off
The dustbin is full; clear up the dustbin.
The HEPA component is blocked; clear it up.
The rolling brush is entangled with foreign objects; clear up the main brush.
Fail to connect to Wi-Fi
Wi-Fi signal is weak; ensure that the robot is in an area with good Wi-Fi signal.
Wi-Fi connection is abnormal; reset Wi-Fi and download the latest App, then try again.
Resume cleaning failure
Confirm that the robot is not in DND mode since it will not continue cleaning in this mode.
The robot will not continue cleaning when it is manually brought to the charging dock.
Charging failure
Ensure that there is sufficient space around the charging dock, and that the surfaces of the
electrodes are free from dust and coverage.
Fail to do scheduled cleaning
Confirm that the device has been connected to the network; otherwise synchronization failure
may result and timed cleaning tasks won't be performed.
The robot is always in off-line state
Confirm that the device has been successfully connected to the network and it is always in the
range covered by Wi-Fi signal.
Fail to pair the mobile phone with the device
Ensure that the charging dock and the robot are in the area with good Wi-Fi signal; reset Wi-Fi
according to the steps described in the Instruction Manual; then pair again.
14


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Xiaomi Mi Robot Vacuum Mop at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Xiaomi Mi Robot Vacuum Mop in the language / languages: English as an attachment in your email.

The manual is 1,31 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Xiaomi Mi Robot Vacuum Mop

Xiaomi Mi Robot Vacuum Mop Quick start guide - English, German - 182 pages

Xiaomi Mi Robot Vacuum Mop User Manual - German - 13 pages

Xiaomi Mi Robot Vacuum Mop Quick start guide - French, Italian, Polish, Portuguese, Spanish - 182 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info