The vacuum-mop is too close to a virtual wall. Move the vacuum-mop to a new
location, then reactivate it.
Error 10: Charging error. Try cleaning the charging
contacts.
Error 9: Strong magnetic field detected. Reactivate the
vacuum-mop away from any virtual walls.
If the problem still persists, please contact aer-sales service for assistance.
Error 11: Please wait until the baery temperature
returns to normal, then resume use.
Wipe the charging contacts on both the dock and the vacuum-mop with a dry
cloth.
The temperature of the baery is too high or too low. Wait for the temperature
to return to normal, then resume use.
Error 12: A restricted area or virtual wall was detected.
Move the vacuum-mop away from this area.Move the vacuum-mop away from the area with barrier tape, then reactivate it.
Error 14: Internal error. Try reseing the system.The vacuum-mopcannot continue to operate due to an internal error. Try
reseingthesystem.
Error 13: Please clean the visual navigation sensor.Wipe the visual navigation sensor, then reactivate the vacuum-mop.
Fault
Error 1: Please clean and gently tap the bumper.
Solution
If the vacuum-mop encounters an error during operation, the power indicator will blink orange and you will hear a voice alert. To check for a solution,
please refer to the table below.
If the collision buffer is stuck, gently tap it to remove foreign objects. If it does
not work, move the vacuum-mop to a new area and reactivate it.
Error 2: Please place the vacuum-mop on the level
ground and reactivate it.
Error 3: Please clean the cliff sensor, place the vacuum
on level ground, and reactivate it.
A wheel is off the ground. Place the vacuum-mop on the level ground and
reactivate it.
Part of the vacuum is off the ground. Place the vacuum on level ground and
reactivate it. This error may also occur if the cliff sensor is dirty. To rule out this
possibility, clean the cliff sensor.
Error 4: Please remove the brush and clean the bristles
and bearings.
A foreign object might be caught in the brush. Remove the brush and clean its
bristles and bearings.
Error 6: Please check whether any objects are wrapped
around the main wheels, then move the vacuum-mop
to a new location and reactivate it.
A foreign object might be caught in one of the main wheels. Clean the wheels,
then reactivate the vacuum-mop.
Error 7: Please clear any obstacles around the
vacuum-mop.The vacuum-mop may be caught or stuck. Clear away any obstructions around it.
Error 8: Please reinstall the dust compartment and filter.Make sure the dust compartment and filter are installed correctly. If the error
persists, try replacing the filter.
Error 5: Please remove and clean the side brush.A foreign object might be caught in the side brush. Remove the side brush and
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
Forumrules
To achieve meaningful questions, we apply the following rules:
First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.
Register
Register getting emails for Xiaomi Mi Robot Vacuum Mop at:
new questions and answers
new manuals
You will receive an email to register for one or both of the options.
Get your user manual by e-mail
Enter your email address to receive the manual of Xiaomi Mi Robot Vacuum Mop in the language / languages: English, German, French, Italian, Polish, Portuguese, Spanish as an attachment in your email.
The manual is 67.58 mb in size.
You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.
If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.
The email address you have provided is not correct.
Please check the email address and correct it.
Your question is posted on this page
Would you like to receive an email when new answers and questions are posted? Please enter your email address.
