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FAQs
Questions Solutions
The screen is not displayed Turn off the power source and remove the power cable; reinsert the power cable and restart the machine.
The Android system crashes Turn off the power source and remove the power cable; reinsert the power cable and restart the machine.
There is a screen display error Turn off the power source and remove the power cable; reinsert the power cable and restart the machine.
The remote is missing or not paired
Turn off the power source and disconnect the power cord. Reinsert the power cord after waiting for five
minutes, and the system will restart automatically. Re-pair the remote control after the system has restarted.
The system will automatically turn itself off after
an overheating warning
Check that there are no obstacles impeding the system's ventilation holes to ensure that the cooling flow can
proceed normally. Restart the machine according to the method above.
How do I restore factory settings?
Go to the Setup screen and select Restore from General settings. Confirm whether you want to keep installed
applications and then perform the reset.
How do I adjust the focus?
Enter Settings > Image Settings, and then find Electric Focusing. Press on the left and right buttons on the
remote control to adjust the focus. Release when the image is being clearly displayed on the screen or wall.
How can I avoid distortions at the top of the
image?
The lens' widest angle projects onto the top of the screen and so any unevenness in this area may have
an outsized bending effect on the projection. It can be estimated that around 1mm of unevenness in the
receiving screen or wall will cause a 3mm bending effect. A projection curtain would be recommended.
How do I use the Keystone Correction system?
1) You should see the Keystone Correction screen when you first turn on the projector or go to Settings. The
cursor's presence at a given point indicates that it can be moved "up-down-left-right " from the current
location to ensure that a 16:9 rectangle is maintained.
2) The projector should be positioned at right angles as much as possible to the screen for an optimal
projection effect. The image lines will be uneven if the projector is not lined up vertically with the wall
or screen. Uneven lines may be revised using Keystone Correction, which can help maintain a standard
rectangular screen.
3) The projector uses digital Keystone Correction software, that is, the corrections are calculated and
performed by software.
How can I improve the Bluetooth Remote's
voice input's ability to understand me?
1) Use Mandarin when issuing commands by voice input;
2) Try disconnecting and then re-pairing the Bluetooth.
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