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FAQ
1. Why can't I access the Internet aer configuring the
network?
Step 1: Use your phone to search for the Wi-Fi that is configured by the
router. If you cannot find the Wi-Fi, make sure the router is powered on
and starts working.
Step 2: Connect the phone to the router's Wi-Fi and go to
router.miwifi.com. Then try to fix the problem according to the
network's diagnosis.
2. What should I do if I forget the router's management
password?
If you do not make any change to the management password, it will be
the same as the Wi-Fi password, please try to sign in with this
password. If the problem still persists, it is recommended to reset the
router to the factory seings and reconfigure the network.
3. How to reset the router to the factory seings?
Make sure the router is powered on and starts working. Press and hold
the Reset buon on the back of the router for more than 5 seconds, and
release the buon when the system indicator turns orange. The
reseing will be complete aer the router is successfully restarted.
4. How does the router perform security updates?
The router will update its firmware to fix bugs or improve functions for
beer security and user experience.
You can check whether the firmware is the latest version on the
seings page in Mi Home/Xiaomi Home app or the router's website,
and select the firmware update method in seings. For the Firmware
Upgrade and Support Policy, please visit Xiaomi Security Center
(hps://trust.mi.com/psirt) for more details.
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