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54
Problem Probable Cause Remedy
Character
voids
The paper may be too dry. Try printing with a different
batch of paper.
Background
scatter
The paper may be too
damp.
Try printing with a different
batch of paper. Do not open
packages of paper until
necessary so that the paper
does not absorb too much
moisture from the air.
Printing over uneven
surfaces.
If printing onto envelopes,
change your printing layout to
avoid printing over areas that
have overlapping seams on
the reverse side.
Missing
characters
The paper may be too
damp.
Try printing with a different
batch of paper. Do not open
packages of paper until
necessary so that the paper
does not absorb too much
moisture from the air.
Back of
printout is dirty
The transfer roller may be
dirty.
Print a few blank pages to
clean the transfer roller.
Incorrect fonts TrueType fonts may be
disabled.
Use the Fonts dialog box in
the Control Panel to enable
TrueType fonts.
Faded
graphics
Toner may be low. Remove the toner cartridge
and shake it gently to evenly
distribute the toner. Then
reinstall the toner cartridge.
Ensure that you have a spare
toner cartridge.
62


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