General Care and Troubleshooting WorkCentre
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5845/5855/5865/5875/5890
682 User Guide
Note: SEF is Short Edge Feed (where the short edge of the paper is the leading edge when the paper
is fed into the device). LEF is Long Edge Feed (where the paper is oriented so that the long edge is
fed into the device first).
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Preparing Copies to be made into a Booklet
Creating a Booklet Layout using the PCL Print Driver
Creating a Booklet Layout using the PostScript Print Driver
Creating a Booklet Layout using the XPS Print Driver
Folding Booklets using the Mac Print Driver
The output is blank
• Ensure the originals are loaded either face up in the document feeder or face down on the
document glass in the top right position.
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Loading Documents
There are streaks, lines or spots on the prints
• Clean the document glass and, if using the document feeder, also clean the Constant Velocity
Transport glass (the thin strip of glass to the left of the document glass), especially near the
plastic ramp on the glass.
• Clean the white underside of the document feeder/document cover.
• Clean the document feeder roller.
• Clean the halo guide.
• Clean the Charge Scorotron and Transfer Corotron, if available on your device.
• Check the paper tray guides are against the paper stack.
• Run the job from the document glass.
• Check the quality of the original. Use Edge Erase to remove lines from the edges of the
document.
• Use the Background Suppression feature.
•Load fresh paper.
• Do not use heavily embossed paper.
More Information
Erasing Edges from Copies
Setting the Background Suppression for Copies
Cleaning the Xerographic Module using the Tools Menu
Cleaning the Control Panel, Touch Screen, Document Feeder and Output Trays
Cleaning the Document Glass and Constant Velocity Transport Glass
Image Loss
• When copying a document from a larger paper size to a smaller size, use Auto% to reduce the
image onto the smaller size.
• Use reduction i.e. copy at 90% instead of 100%.
• Use the Auto Center feature and run the job again.
