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Zusatzinformationen
WorkCentre™ 5735/5740/5745/5755/5765/5775/5790
Wartung und Fehlerbehebung
298
Zusatzinformationen
Zusätzliche Unterstützung ist auf der Xerox-Kundenwebsite unter www.xerox.com sowie über das Xerox
Support Centre (Geräteseriennummer bereithalten) erhältlich.
Xerox Support Centre
Kann eine Störung mithilfe der am Touchscreen angezeigten Anweisungen nicht beseitigt werden, die
Tipps zur Fehlerbehebung auf Seite 294 zurate ziehen. Bei nicht behebbaren Problemen an das Xerox
Support Centre wenden. Zu den Informationen, die die Mitarbeiter des Xerox Support Centre
benötigen, gehören eine Beschreibung der Störung, die Seriennummer des Geräts, ggf. der Fehlercode
sowie Firmenname und -standort.
Ermitteln der Seriennummer
Auf dem Steuerpult die Systemstatustaste drücken. Die
Anzeige Systemdaten mit der Seriennummer erscheint.
Die Seriennummer ist außerdem an der Innenseite der
vorderen Abdeckung angegeben.
298


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