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Troubleshooting
Xerox WorkCentre 3550
User Guide
184
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
The paper may be too damp. Try printing with a different batch of paper. Do not
open packages of paper until necessary so that the paper does not absorb too much
moisture.
If background scatter occurs on an envelope, change the printing layout to avoid
printing over areas that have overlapping seams on the reverse side. Printing on
seams can cause problems.
If background scatter covers the entire surface area of a printed page, adjust the
print resolution through your software application or using the printer driver options.
(See Print Procedure on page 89.)
Misformed
characters
If characters are improperly formed and producing hollow images, the paper stock
may be too slick. Try different paper. (See Media Guidelines on page 124.)
If characters are improperly formed and producing a wavy effect, the scanner unit
may need service. Contact a service representative.
Page skew Ensure that the paper is loaded properly.
Check the paper type and quality. (See Media Guidelines on page 124.)
Ensure that the guides are not too tight or too loose against the paper stack. (See
Loading the Paper Trays on page 118.)
Curl or wave Ensure that the paper is loaded properly.
Check the paper type and quality. Both high temperature and humidity can cause
paper curl. (See Media Guidelines on page 124.)
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases Ensure that the paper is loaded properly.
Check the paper type and quality. (See Media Guidelines on page 124.)
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Condition Suggested Solutions
A
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184


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