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Página 12-4 Guía de consulta rápida
Si no puede solucionar el error, consulte la próxima sección para ponerse en
contacto con el Centro de Asistencia al Cliente de Xerox.
NOTA: Si desea más información sobre Solución de problemas, consulte el CD
Información y entrenamiento (CD2), o el CD Administrador del sistema (CD1).
Centro de Asistencia al Cliente de Xerox
Si no puede resolver el error siguiendo las instrucciones de la pantalla táctil,
consulte la sección Consejos para la solución de problemas en la sección siguiente.
Estos consejos le ayudarán a encontrar una solución al problema. Si el problema
continúa, póngase en contacto con el Centro de Asistencia al Cliente de Xerox. El
Centro de Asistencia al Cliente le pedirá la siguiente información: la naturaleza del
problema, el número de serie de la máquina, el código de error (de haberlo) y el
nombre y la dirección de su compañía.
Localización del número de serie
NOTA: También puede encontrar el número de serie en una placa de metal dentro
de la puerta delantera.
1
! Pulse el botón [Estado de la
máquina] en el panel de control.
2
! Aparecerá la pantalla Información
de la máquina.
! Seleccione la ficha [Errores]
para ver los detalles de los
errores más recientes, junto con
los códigos de error.
3
! Seleccione [Detalles de la
máquina] para acceder al número
de asistencia al cliente y al número
de la máquina.
210


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Others manual(s) of Xerox WC265

Xerox WC265 User Manual - English - 224 pages

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Xerox WC265 User Manual - French - 226 pages

Xerox WC265 User Manual - Italian - 222 pages


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