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Page 12-6 Quick Reference Guide
Paper Handling
Repeated paper jams, misfeeds or multisheet feeds
¾ Ensure that the correct paper size is displayed on the Touch Screen.
¾ Ensure that the paper tray is not filled above the MAX line.
¾ Ensure that the edge guides are adjusted to touch the sides of the paper.
¾ Flip the paper over in the paper tray, ’fanning’ the edges of the paper to separate
the pages before reloading.
¾ If the fault persists, remove the paper from the tray and load fresh paper,
’fanning’ the edges of the paper first to separate the pages.
¾ If the problem is not resolved, check for obstructions where paper enters the
machine.
Paper Jams inside the machine
¾ Check the Paper Path for obstructions.
¾ Ensure all the handles and levers are in the correct (home) position. The red
flashes behind the jam clearance handles and levers should not be visible.
NOTE: The diagram below is an example of the Jam Clearance areas. The areas
will vary depending on your machine model and configuration. Follow the
instructions provided on the display.
¾ Flip the paper over in the paper tray.
¾ Check the paper tray Edge Guides to see if they are against the edges of the
paper.
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