657831
45
Zoom out
Zoom in
Previous page
1/56
Next page
Xerox
®
Duplex Travel Scanner Maintenance
40 User Guide
Problem: The paper jams in the scanner.
To reduce the number of paper jams, smooth and straighten the paper before scanning. If paper
jams are occurring more frequently, try cleaning the roller with a soft cloth dampened with
Isopropyl rubbing alcohol. Excessive dust on the roller can make it appear worn and will cause
issues feeding paper. See “Cleaning the Scanner” on page 34 for cleaning instructions.
If the documents you are scanning are thin, fragile, or severely wrinkled, try scanning using the
scanner’s carrier sheet. Please refer to the Loading Documents chapter of the scanner guide for
instructions.
Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when
the USB cable is plugged back in.
Unplug the USB cable from the scanner, and then plug it back in. If the scanner does not
reconnect:
1. Unplug the USB cable from the scanner.
2. Restart your computer.
3. After the restart is complete, plug the USB cable back in.
Status Light Troubleshooting
The status light indicates the current state of the scanner:
Steady blue—indicates the scanner is receiving power. When the scanner driver is installed, it
also means the scanner is ready to scan.
Blinking blue—indicates that the scanner is busy (e.g. when scanning or calibrating).
Blinking red—indicates that there is a hardware error.
Error Codes
If your scanner experiences a hardware error, the status light will blink red. It will flash in a
numerical sequence, pause, then repeat the same number of flashes. The number of times the
light blinks between pauses indicates the error code number. The following table describes the
error codes.
Error Code Problem Description Solution
4 Paper jam Open the scanner and remove the jammed document.
6 Cover open Make sure the scanner is fully closed after performing
maintenance on the scanner or removing a jammed page. If
needed, open and close the scanner again. If the problem
persists, try power cycling the scanner through un-plug and re-
plug of the USB cable.
45


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Xerox Duplex Travel Scanner at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Xerox Duplex Travel Scanner in the language / languages: English as an attachment in your email.

The manual is 2,36 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Xerox Duplex Travel Scanner

Xerox Duplex Travel Scanner User Manual - German - 59 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info