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Xerox DocuMate 3920 Manual

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Xerox DocuMate 3920
August 2010
05-0805-000
User’s Guide
Design © 2010 Xerox Corporation. All rights reserved. XEROX®, XEROX and Design® and DocuMate® are trademarks of Xerox
Corporation in the United States and/or other countries.
Content © 2010 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® logo are registered trademarks of
Visioneer, Inc.
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International, Inc.
Document Version: 05-0805-000 (August 2010).
All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software
described is furnished under a licensing agreement. The software may be used or copied only in accordance with the terms of such an
agreement. It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement. No
part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
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Visioneer.
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and
Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other
regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in
subsequent editions.
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Table of Contents
Welcome
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setup Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Network Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Internet Communication Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The Xerox DocuMate 3920 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1Scanner Setup
Unpack and Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Scanner Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Summary of the Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the LCD Soft Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adding the Scanner to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Networking Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding the Email Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting the Default Scan Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2 Loading Documents to Scan
Scanning from the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Scanning from the Flatbed Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3Copying
Scanning to a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Scan Options for Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting the Default Copy Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Information Messages When Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Copy Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4E-mail
Scanning to E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Scan Options for E-mailing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting the Default E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Information Messages When E-mailing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
E-mail Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5Filing
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Scanning to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Scan Options for Filing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Setting the Folder Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Creating a New Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Information Messages When Filing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Filing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6Faxing
Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Fax Settings from the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Configuring the Fax Settings Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Scanning to Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Scan Options for Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting the Default Fax Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Managing the Fax Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Information Messages When Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Fax Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
7 Managing the Scanner Remotely
Accessing the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Installing the Network Management Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using the Network Management Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Accessing the Scanner from a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using the Embedded Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Administrative Settings Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Account List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Configuring the Shortcut Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Scanning Using the Shortcut Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Managing the Scanner Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Managing E-mail Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Managing E-mail Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Filing Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
8 Maintenance
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cleaning the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
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Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cleaning the LCD-display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Xerox DocuMate 3920 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Xerox DocuMate 3920 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
A Appendix
Safety Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
EMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Operational Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Warning - Electrical Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Electrical Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Disconnect Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Maintenance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Product Safety Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Certifications in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Product Recycling & Disposal: USA & Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Illegal Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
EH&S Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Index
Table of Contents
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Welcome
This chapter includes:
• What’s in the Box on page 8
• Setup Requirements on page 9
• Internet Communication Features on page 10
• The Xerox DocuMate 3920 Scanner on page 11
Your new Xerox scanner can quickly scan single-sided or double-sided stacks of documents with the
Automatic Document Feeder (ADF), or single items on the Flatbed glass. With this scanner you can
scan documents and send them electronically to a file server, email message, printer, fax machine, FTP
site, or website directly from the scanner. The scanner can also be connected to a computer for
scanning from software applications.
Important:
• There is no default administrator password. When you access the management options from the
LCD panel, or from the scanner’s embedded web page, you will get prompted for a user name and
password. Press or click “Login” to continue setting up the scanner features as described in the
sections. You may want to add a username and password to prevent users from changing the
scanner settings.
• To use the Fax and Copy functions, you need to connect the scanner to a USB InkJet or Laser
printer that supports PCL. Please visit the information page for your scanner at
www.xeroxscanners.com for more information.
• To use the Filing function your user account must have privileges to write to the server. Setup of
the server, and user account privileges, are outside the scope of this document. Please contact
your IT department or network administrator for this information.
• To use the Email function you must have the email server information. Setup of the email server,
and user account privileges, are outside the scope of this document. Please contact your IT
department or network administrator for this information.
Welcome
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User’s Guide
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What’s in the Box
Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer
where you purchased the scanner.
Power Supply Xerox DocuMate 3920 Scanner
Power Cord
(North American Style)
USB Cable
Power Cord
(European Style)
Power Cord
(United Kingdom Style)
Telephone
Cord
Windows™
Installation Disc
Quick Install Guide Technical
Support Card
Welcome
Xerox DocuMate 3920
User’s Guide
9
Setup Requirements
Network Requirements
To send emails from the scanner:
•TCP/IP Network
• An SMTP and an optional POP3 server
To save documents to a folder on a server via the intranet:
• FTP, HTTP, HTTPS, or CIFS protocol environment
Computer Requirements
These requirements are for installing the Network Management Tool on a local computer.
IBM-compatible Pentium 4 PC, or AMD equivalent with:
• A CD-ROM drive
• An available Universal Serial Bus (USB) port
•Microsoft
®
Windows
®
operating system: Windows XP (Service Pack 1 and 2), Windows Vista, or
Windows 7
The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows
Vista.
• Windows XP: Minimum of 512 megabytes (MB) of internal memory (RAM)
Windows Vista and 7: Minimum of 1 gigabyte (GB) of internal memory (RAM)
• 350 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
• Color quality of 16-bit or 32-bit
• Resolution set to at least 800 x 600 pixels
Refer to your Windows documentation for instructions on setting the color quality and resolution for
the monitor.
Documentation
The following documentation is provided with your scanner:
• Quick Install Guide—Abbreviated installation instructions.
• Scanner User’s Guide—On the Installation Disc; contains detailed installation, scanning,
configuration, and maintenance information.
Welcome
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User’s Guide
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Internet Communication Features
Scan to Folder—Through the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer
Protocol), HTTPS (a secure way of using HTTP), or CIFS (Common Internet File System), the scanner
allows you to save scanned document directly to a designated server or a personal computer on the
network in a standard PDF, JPEG, TIFF, or MTIFF file format.
Scan to E-Mail—When you send an e-mail to someone via the scanner, the scanner uses SMTP (Simple
Mail Transfer Protocol) to transfer your outgoing e-mails to your SMTP mail server, and then send these
e-mails to your recipients through the internet. The document is first scanned and converted to a
standard PDF, JPEG, TIFF, or MTIFF (Multi-page TIFF) file format and then transmitted to remote
recipients simultaneously as an e-mail attachment.
Xerox DocuMate 3920
PC
FTP, HTTP,
HTTPS servers
CIFS servers
(Windows)
PC
PC
PC
E-mail Server
≈
≈
Xerox DocuMate 3920
Xerox DocuMate 3920
Welcome
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11
The Xerox DocuMate 3920 Scanner
Input Tray—Holds documents in the Automatic Document Feeder (ADF) for scanning.
Paper Guides—Adjust to support various document widths.
ADF Cover Release—Lift to open the ADF.
Automatic Document Feeder (ADF)—Feeds paper through the scanner.
LCD Touch Screen—Shows the scanner settings. Touch the screen to input scan batch requirements,
configure destinations, and configure the server settings.
Scanner Lid—Lift lid to place an item on the flatbed glass for scanning.
Scanner Lock—Located underneath the scanner lid. Unlock the scanner before using the scanner.
Lock it again when moving the scanner from one location to another.
Control Panel—Scanning controls.
3
Paper Guides
Scanner Lid
Input Tray LCD Touch Screen
41
5
2
ADF Cover Release Automatic
Document Feeder
(ADF)
8
6 7
1
2
3
4
5
6
7
8
Output TrayControl Panel Paper Stop Power Switch
Power Jack Printer Connection
Port
9
9
10
11
10
11
12
12
13
14 15
13 14 15
Network
Connection Port
PC Connection
Port
Telephone Line
Connection Port
Welcome
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Output Tray—Holds documents after being scanned through the Automatic Document Feeder.
Paper Stop—Holds documents in the output tray. Adjusts to support various document lengths.
Power Switch—Turns the power on and off.
Power Jack—Connects the power cord to the scanner.
Printer Connection Port—Connect a USB cable to a printer and to the COPY port to use the Copy
function and to receive faxes.
Network Connection Port—Connect a network cable to the LAN port to use the Filing and Email
functions.
PC Connection Port—Connect a USB cable to a computer and to the USB port to scan from a
computer.
Telephone Line Connection Port—To use the scanner as a regular fax machine, connect a telephone
cord to the LINE port and to an “RJ-11” telephone jack in a wall or switch. The TEL port should be
ignored since a handset is not provided with this scanner.
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1
Scanner Setup
This chapter includes:
• Unpack and Assemble the Scanner on page 14
• Connecting the Cables on page 15
• Using the Scanner Control Panel on page 17
• Summary of the Menu Options on page 19
• Using the LCD Soft Keyboard on page 22
• Adding the Scanner to the Network on page 23
• Adding the Email Server Information on page 26
• Setting the Default Scan Function on page 29
Note that you do not need to setup network access if you are using the scanner for Faxing, Copying,
and local computer scanning. You only need to specify the network settings if you are going to use the
scanner to send emails or save files to a server.
NOTE: If you wish to return to factory default settings, simply press and hold the Clear button for
over 5 seconds. All the values in the Management and Administrative Settings will be changed
back to factory defaults.
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Unpack and Assemble the Scanner
1. Remove all shipping tape from the top and bottom of the scanner.
2. Open the ADF cover and carefully remove any foam particles that may have gotten inside the
Automatic Document Feeder, then close the cover.
3. Lift the scanner lid and slide the locking tab to its unlocked position. The scanner will not scan
when locked.
Unlocked position
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Connecting the Cables
Connecting the Power Cable
1. Press the power switch to the “O” position to turn off the scanner.
2. Plug the power supply into the power jack on the scanner.
NOTE: Only use the power supply (HEG75-S240320-7L made by HiTron) included with your scanner.
Connecting any other type of power supply may damage your scanner, and will void its warranty.
3. Plug the power cord into the power supply and into a wall outlet.
Connecting the Ethernet Cable
1. Connect one end to the LAN port at the back of the scanner.
2. Connect the other end of your Ethernet LAN cable to an available port on your Ethernet Hub or
wall.
Connecting the Telephone Line
1. Plug one end of the telephone line to the LINE jack at the right end of the rear panel.
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16
2. Plug the other end of telephone line to the “RJ-11” telephone jack provided by the telephone
company.
Connecting the Printer Cable
1. Connect one end of the printer cable (USB cable) to the printer.
2. Connect the other end to the COPY port at the rear of the scanner.
Turn on the Power
Press the power switch to the “|” position to turn on the scanner. After showing the boot up message,
the LCD screen displays the preset ready status.
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Using the Scanner Control Panel
Configure keys—Use these keys to set the scanner options and configure the function keys using the
LCD touch screen.
LCD touch screen—Use to view the scanner information, manage the scanner options, set the
function defaults, add phone numbers, set server information for filing, and so on.
Function keys—Press one of the function keys to select that mode for scanning. Pressing a function
key displays that function on the LCD touch screen. Use the touch screen to configure the scan settings
for that function prior to scanning, or leave the default options and press B&W or Color to initiate
scanning.
Menu—Press to access the options to
configure the scanner. Please refer to
Summary of the Menu Options on
page 19.
Clear—Press to clear the current function
settings and return the function to the
default settings. Press the button for over
5 seconds to return the scanner to the
factory default settings.
Energy Saving—Press to enter the power saving mode.
Copy—Enables the scanning to a printer
function.
You can only scan in Black & White when
copying.
E-mail—Enables the scanning to email
function. Use the LCD touch screen to
specify the email address(es) to receive
the scanned image.
Filing—Enables scanning to a file server,
through the intranet, using FTP, HTTP,
HTTPS, or CIFS.
Fax—Enables the scan and send to a fax
machine function.
You can only scan in Black & White when
faxing.
LCD touch screen
Function keys
Numeric keys
Control keys
Status LEDs
Configure keys
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Numeric keypad—Use this keypad to enter destination phone numbers for faxing or set the number
of copies to be printed.
Control keys—Press to start or stop scanning.
Status LEDs—Indicates the hardware status.
B&W—Press to start copying, e-mailing,
filing, or faxing in Black&White mode.
Color—Press to start emailing or filing in
Color mode.
Stop—Press to stop scanning.
Power—Indicates that the power is on and ready for scanning.
Alarm—Indicates hardware and transmission errors.
Energy Saving—Indicates that the scanner is in low-power mode.
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Summary of the Menu Options
This section briefly describes each of the options in the menu. In the following table, it is indicated if
detailed configuration information is available, and which section contains the instructions for
configuring that feature.
Press the Menu button on the scanner to show the Menu options on the LCD screen.
Press this button to display information about the scanner.
• Device Information—This is the scanner hardware information, serial number,
and MAC address. The MAC address is also on a sticker on the back of the
scanner, this MAC address identifies the scanner on the network.
• Firmware Version—This is the current hardware and software version of the
scanner.
• Page Count—Displays the total number of scans completed and a breakdown of
each type.
Menu Map—Touch “Print” to print out all the menu items and their values.
Usage Report—Touch “Print” to print out the counter information.
Press this button to change the general information about the scanner.
• Machine Name—You can change the scanner’s display name so that when you
view all scanners on your network, each one appears in the list with the name
you specify here.
• Country Code—Select the code for the country you live in so that you can send
and receive faxes.
• Time Zone—Select the time zone for the area you live.
• Date/Time—Set the date and time for the scanner.
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Press this button to create an administrator account for the scanner, and specify addi-
tional scanner defaults.
You will be prompted to login when you press the Management button, simply press
“Login” to continue. There is no default administrator password for the scanner.
Administrator Profile tab—press the keyboard icon, next to each field, to open the
LCD panel soft keyboard and fill in each field.
• Login Name—Input a login name for accessing the scanner’s management
options. After inputting a login name, when you press an LCD Menu option and
you are prompted to input a login name, this is the login name you will need to
use. Up to 32 characters are allowed in this field, and the field is case-sensitive.
• Password—Input a password for the login name you specified. Up to 8
characters are allowed in this field, and the field is case-sensitive.
• Email Address—Input an email address for the administrator of the scanner.
When there are errors or warnings, the scanner will send the information to the
email address you specify here. Up to 64 characters are allowed in this field, and
the field is case-sensitive.
Device Management tab—use this tab to manage the following options:
• Add “To” Address After Sending—When this option is enabled, the email
address specified in the “To” field is automatically added to the address book
when scanning is complete.
• Add Folder After Filing—When this option is enabled, the folder name you
specify is added to the server when the scanned document is sent when
scanning is complete.
• Language—Press the down arrow and select a display language, for the LCD-
panel, from the options in the list.
• Default Mode—Press the down arrow and select a default scan mode. Please
refer to
Setting the Default Scan Function on page 29 for detailed
information about this function.
• Energy Saver—When this option is enabled, you can choose how long the
machine will be idle before it automatically enters the energy saving mode. The
default is 15 minutes.
• Energy Saver (Timer)—Press the down arrow to select an option from the list.
• System Auto Reset (Timer)—This is the amount of time before the LCD panel
changes back to the Default Mode. Press the down arrow and select an option
from the list.
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Press this button to select what type of authentication to use for the users accessing
the scanner.
Authentication type—Select the authentication type for account management.
• None—No user authentication is used when scanning. The credentials you input
when configuring the Mail Server and Filing Template are used when scanning.
• Local—The scanner is the authentication type, and the user and password
entered in the Account management are saved in the scanner memory.
Note that you can only create user accounts, and specify user privileges, using
the imbedded web page. Access the web page through the Network
Management tool or from Internet Explorer or Firefox by typing the scanner’s IP
address in the web address field.
• HTTP / LDAP / SMTP—Select one of these options to have the user input their
server credentials to use the scanner settings.
Server Information, IP, or URL—Input the server IP address or URL address of the
authentication server you selected. Touch anywhere in the URL or IP field to bring up
the soft keyboard on the LCD screen to enter the needed text.
Port #—Input the port number for the HTTP, LDAP, or SMTP server you selected.
Please refer to
Adding the Scanner to the Network on page 23 for instructions for
adding your scanner to the network.
Please refer to
Adding the Email Server Information on page 26 for instructions on
configuring scan to E-mail.
Please refer to the section
Faxing on page 69 for detailed configuration instructions
for these options.
• Fax Settings—Select this option to setup your scanner to send and receive
faxes.
• Phone Book—Select this option to create and add phone numbers to a phone
book for sending the faxes.
• Fax Default—Select this option to specify the default scan settings when
sending faxes.
Please refer to the section
Copying on page 35 for detailed configuration instructions
for these options.
• Copier Default—Select this option to specify the default scan settings when
scanning to a printer.
Please refer to the section
E-mail on page 45 for detailed configuration instructions
for these options.
• E-Mail Default—Select this option to specify the default scan settings when
scanning and sending to an Email message.
Please refer to the section
Filing on page 57 for detailed configuration instructions for
these options.
• Filing Template—Select this option to specify the default server to send the
scanned file to, and specify the default scan settings when sending the file.
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Using the LCD Soft Keyboard
Use the soft keyboard when you need to enter text into a field on the LCD screen. A soft keyboard icon
next to a blank field indicates that you can access the keyboard to input text specific to the field. When
entering numbers you can use the numeric keypad on the scanner or the soft keyboard.
1. Whenever there is a soft keyboard icon shown in a blank field, touch anywhere in the blank field to
open the soft keyboard.
The soft keyboard is displayed on the LCD touch screen.
2. Press the KB Switch button to cycle through the keyboards 3 views (lower-case letters with
common symbols, upper-case letters with common symbols, and number keypad with additional
symbols).
Backspace—press this key to remove any characters you have entered.
Enter—press this key to change the cursor position to the next line.
Return—saves the information you entered and closes the soft keyboard.
The blank field Soft keyboard icon
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Adding the Scanner to the Network
You will need the following information to configure the scanner on the network, please contact your
network administrator for this information. You may want to print this page, fill in the table, and keep it
for a reference as you will need this to proceed with the rest of the instructions in this section.
Please note that the section Adding the Email Server Information on page 26 also contains a table of
data required for setting the scanner to send email messages. You will need to get the information
listed in that table from your network administrator as well.
1 DHCP Enable: Choose ON to
obtain the IP / Sub-
net / Gateway
addresses automati-
cally from the DHCP
server.
With DHCP (Dynamic Host Configuration Protocol), a host is
automatically given a unique IP address each time it connects
to a network. Only turn on this option if a DHCP server is avail-
able on your network.
The IP/Subnet/Gateway address fields will automatically fill
after power cycling the scanner. Note that each time you power-
cycle the scanner, a new IP address may be assigned to the
scanner.
This option is turned off by default.
2 IP Address:
888 . 888 . 888 .
888
An IP (Internet Protocol) address uniquely identifies a host con-
nection to an IP network. If you manually input an IP address in
this field, it does not change when the scanner is power-cycled.
3 Subnet Mask: 888 . 888 . 888 .
888
The subnet mask address assigned by your network administra-
tor or by the DHCP server.
4 Gateway IP: 888 . 888 . 888 .
888
The gateway IP address assigned by your network administrator
or by the DHCP server.
5 DNS Server:
888 . 888 . 888 .
888
The DNS (Domain Name System) server identifies hosts via
names instead of IP addresses. If the DNS server is available on
your network, you can enter the domain name instead of num-
bers for the IP address.
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1. Press the Menu button on the scanner.
The LCD touch screen displays the following menu.
2. Press the Network Settings button on the LCD touch screen.
3. In the Network Settings menu, either input your network parameters in each field, or press ON
under “DHCP Enable”.
To fill in the fields manually, press the keyboard icon next to each input field. This displays the
soft-keyboard for you to enter the information.
If you turned on DHCP, an IP address will automatically be assigned when you power cycle the
scanner.
4. Press OK when you are finished. Power cycle the scanner when the LCD screen displays the
message “Reboot the machine.”
When the scanner is on again, you will be able to access the network from the scanner, and you will be
able to configure the scanner remotely from a computer on the network.
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Networking Error Messages
Message Action
The connection has failed.
Please check network settings.
Ping the IP address of the scanner from another PC in a
DOS prompt. For example, type “Ping 10.1.20.144” in a DOS
prompt. If the scanner has no response, then perform the
following steps.
1. Check if the RJ-45 connector is firmly plugged-in.
2. Check the Ethernet cable.
3. Check the scanner’s IP address.
4. Check the destination IP address.
5. Check Subnet Mask.
6. Check Gateway IP.
The address is invalid.
Please check network settings.
Network is down.
Please check network settings.
Network is unreachable.
Please check network settings.
Connection aborted by the server.
Please check network settings.
Connection reset by the server.
Please check network setting.
Connection timed out.
Please check network setting.
Unable to reach the destination host.
Please check network settings.
Failed to connect mail server.
Please check network environment.
Check network environment.
Connection error.
Please check network environment.
Failed to create socket for DHCP Check IP address of DHCP server or contact your network
administrator for further help.
Failed to search DHCP server.
Failed to get IP from DHCP server.
Failed to renew IP from DHCP server.
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Adding the Email Server Information
You will need the following information to configure the scanner to send emails, please contact your
network administrator for this information. You may want to print this page, fill in the table, and keep it
for a reference as you will need this to proceed with the rest of the instructions in this section.
1 E-mail Address: Note that this will be the default “From” address when sending
emails from the device. A dedicated email address for the scan-
ner that has permission to send emails through the server, and
the password for that email address.
2 E-mail Password:
3 SMTP Server:
888 . 888 . 888 .
888
SMTP (Simple Mail Transfer Protocol) is the mail server informa-
tion you need to send emails from the scanner. This is the main
communication protocol used to send and receive emails on the
internet. Input the IP address of the server or the URL name.
4 SMTP Port: The port number of your SMTP mail server.
5 Authentication
Method:
SMTP or POP3
You will have to select SMTP or POP3 as the authentication
method for sending emails, and input the login credentials.
6 Login Name: After selecting either the SMTP or POP3 authentication method,
you will need to input the login-name and password for the
selected authentication method.
7 Password:
8 POP3 Server:
888 . 888 . 888 .
888
POP3 (Post Office Protocol 3) is a service that stores and sends
emails for various machines that are not always connected to
the internet. Emails are held in POP3 until you log on. You only
need this information if you select POP3 as the authentication
method. Input the IP address of the server or the URL name.
9 POP3 Port: The port number of your POP3 server.
10 LDAP Server:
888 . 888 . 888 .
888
LDAP (Lightweight Directory Access Protocol) enables users to
access directories and address books directly from external net-
worked devices to simplify document distribution.
11 LDAP Port: The port number of your LDAP server.
12 Login Name: Input the login name and password to access the LDAP server.
13 Password:
14 Base DN: Input the Base DN (Distinguished Name) for the LDAP server.
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1. Press the Menu button on the scanner.
The LCD touch screen displays the following menu.
2. Press the Mail Server button on the LCD touch screen.
3. Fill in each field with the appropriate information on the Device E-mail Account tab.
Select SMTP or POP3 as the authentication method for the SMTP server, and fill in the
appropriate information for that authentication.
SMTP Authentication POP3 Authentication
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4. If you want to access an LDAP server address book, press the External Address Book tab to fill in
the information about your network LDAP server.
• The login name and password are case-sensitive and can be up to 28 characters.
• LDAP search specifications:
The scanner supports two types of authentication, simple and anonymous login to the LDAP
server. If your LDAP server supports anonymous login, and you want to use anonymous login,
do not input “anonymous” as the user name and password, leave the fields blank instead.
The scanner will display a maximum of 100 match results in a single search.
5. Press OK when you are done configuring the E-mail options.
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Setting the Default Scan Function
The initial default scanning function is e-mail. This means that each time the scanner is power cycled,
when the scanner comes out of power saving mode, or when the scanner has been sitting idle without
scanning, the LCD screen will switch back to the e-mail scanning function automatically. You might
want to change the default scan mode if you are not using the email function, or if you use a different
scanning function more often than email.
1. Press the Menu button on the scanner.
The LCD touch screen displays the following menu.
2. Press the Management button on the LCD touch screen.
3. Press Login on the password prompt screen. There is no default username and password set for
the scanner management options.
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4. Press the Device Management tab.
5. Press the down arrow in the Default Mode field to show the options list.
6. Press one of the function names in the list to select that option as the default scan mode.
If you select the Shortcut option, the scanner LCD will display 6 shortcut buttons. These buttons
are configured using the scanner’s embedded webpage. Note that the other scanning mode
defaults can be configured using the scanner LCD options or through the embedded web page.
7. Press OK to save the changes and return to the LCD menu options.
8. Press Exit to close the Menu screen.
9. Power cycle the scanner to save the changes. When the scanner is back on, the default mode will
now be the option you selected in the Device Management screen.
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2
Loading Documents to
Scan
This chapter includes:
• Scanning from the Automatic Document Feeder (ADF) on page 32
• Scanning from the Flatbed Glass on page 34
NOTE: Always remove any staples or paper clips from documents before inserting them into the
scanner. Staples and paper clips can jam the feed mechanism and scratch the internal
components. Also remove any labels, stickers, or Post-It™ notes that may come off during the
scanning process and get stuck in the scanner. Misuse as described here will void your scanner’s
warranty.
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Scanning from the Automatic Document Feeder
(ADF)
1. Prepare the pages before loading them into the scanner, this helps to prevent multiple-page
feeding and paper jams.
• If the edges of the paper are curled or folded, flatten them as much as possible.
• Fan the edges of the paper to make sure none of the pages are stuck together.
2. Adjust the paper guides for the width of the paper being scanned.
3. Adjust the Paper Stop at the back of the scanner for the length of the paper.
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4. Load the stack of documents face up, with their tops into the Automatic Document Feeder.
-
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Scanning from the Flatbed Glass
You can scan small paper, plastic cards, books, and other items that can not be scanned through the
Automatic Document Feeder.
1. Remove any paper in the Automatic Document Feeder.
The scanner automatically detects if paper is in the Automatic Document Feeder and will scan
pages in it. You must remove these pages prior to scanning if you want to scan from the Flatbed.
2. Lift the scanner cover and place an item face down on the glass.
3. Align the item with the arrow on the reference frame then close the cover.
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3
Copying
This chapter includes:
• Scanning to a Printer on page 36
• Scan Options for Copying on page 37
• Setting the Default Copy Options on page 41
• Information Messages When Copying on page 42
• Copy Specifications on page 43
To use the Copy function, you need to connect the scanner to a USB InkJet or Laser printer that
supports PCL.
Make sure the printer is connected and turned on before turning on the scanner. The scanner will
detect a printer during the power-up cycle only.
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Scanning to a Printer
1. Place your document face up in the ADF or face down on the flatbed glass.
2. Press the Copy button on the scanner.
3. The LCD touch screen displays the copying options.
4. Select the options you want to use for the documents you are scanning on the Basic, Image Edit,
and Advanced Copy tabs.
Note that any settings you change here are not permanently saved. The next time the copy
function is used, the default copy options will be displayed in the LCD screen.
The next section describes each feature in detail.
5. Use the numeric keypad on the scanner to set the number of copies you want printed.
6. Press the B&W or Color button on the scanner to start scanning.
The scanner starts scanning and sends the image to the attached printer.
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Scan Options for Copying
Basic Settings
Option Description
Reduce/Enlarge
(A default value cannot
be assigned)
Select the scaling percentage by touching the Switch button. Change this setting only
if the items you are scanning will not fit on the pages that are in the printer.
Choices are:
• 100% (there is no scaling)
• 25% / 50% / 78% (Legal -> Letter) / 127% (Letter -> Legal) / 200%
• Fit to Page (selecting this option decreases the size to about 93% of the
original)
•Variable
Variable means selecting your scaling percentage in a one percent increment
from 25%~400% using the Up-arrow and Down-arrow keys.
Paper Tray
(A default value cannot
be assigned)
Sets which paper tray, in the printer, will be used for the current scan job.
Choices are:
• Auto (Selects the paper tray automatically)
• MP (Multi-purpose tray)
Paper Size Select the size of the paper you are scanning from the list.
Choices are:
• A4 / Letter / A5 / B5 / Legal
Note that Legal size is available only when scanning from the ADF.
Image Density The image density can be adjusted within a range of 7 levels using the control panel.
Increasing the value makes the printouts darker, decreasing the value makes the
printouts lighter. Press the left or right arrows to adjust the level.
Copy Mode Choose the focus of your copy result.
• Speed—this is the default option and is a blend of the other two options in
regards to speed and image clarity.
• Text—choose this option if you are making copies of text documents. This
option prints the fastest of these options.
• Photo—choose this option if your document contains pictures for clearer
graphic quality. This option prints slower than the others.
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Image Edit Settings
Advanced Copy Settings
Option Description
Erase Border Sets the width of the border you want removed from the image.
Choices are:
•0 / 0.25 / 0.5 / 0.75 / 1.0 inches
or
•0 / 6 / 13 / 19 / 25 mm
Margin Adjustment The “Margin Adjustment” option will move the copy image to the right and/or to the
bottom; depending on the “Right” and “Bottom” parameters.
Choices are:
•0 / 0.25 / 0.5 / 0.75 / 1.0 inches
or
•0 / 6 / 13 / 19 / 25 mm
Unit Choose the unit of measurement you want to use.
Choices are:
•Inches or MM (millimeter)
Option Description
Collate Choose the order you want your copies to be placed in.
• Sort (e.g. pages 1,2,3 / 1,2,3 / 1,2,3)
• Stack (e.g. pages 1,1,1 / 2,2,2 / 3,3,3).
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Duplex Choose one of these types to use when printing duplex. First, verify that your printer
includes a duplex option.
Choices are:
• 1 to 1 Sided—Copy single-sided originals onto one side of one sheet of paper.
• 2 to 1 Sided—Copy double-sided originals onto one side of one sheet of paper.
Example:
Orientation Specify how you want to bind your duplex printing. First, verify that your printer
includes a duplex option.
Choices are:
• Long Edge to Long Edge—Long Edge means documents are to be bound, or
flipped, on the long edge of paper.
• Short Edge to Long Edge—Short Edge means documents are to be bound, or
flipped, on the short edge of paper.
Option Description
1 to 1 Sided
2 to 1 Sided
1 to 1 Sided 2 to 1 Sided
Long Edge to Long Edge
Turn your documents from long-
edge binding to long-edge binding.
Short Edge to Long Edge
Turn your documents from short-edge
binding to long-edge binding.
Note: The selection of orientation varies depending on the type of duplex printing.
Duplex Availability of Orientation
1 to 1 sided All options are unavailable.
2 to 1 sided All options are available.
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Orientation (Cont’d) Examples:
N-Up (Paper Saving) Use this setting to print multiple pages of a document onto a single sheet of paper,
and to set the sequence of the page images on each sheet of paper.
• 1-in-1 means one page will be printed on a single sheet of paper.
• 2-in-1 means two pages will be printed on a single sheet of paper as illustrated.
• 4-in-1 (landscape) means four pages will be printed on a single sheet of paper in
rows from left to right, top to bottom as illustrated.
• 4-in-1 (portrait) means four pages will be printed on a single sheet of paper in
columns from top to bottom, left to right as illustrated.
Stamp You can specify a word to appear as a stamp on the scanned documents.
(Note: In the Stamp field, there is a small “Soft Keyboard” icon shown at the upper-
right corner. Touch anywhere on the Stamp field to bring up the soft keyboard to
enter your stamp characters.)
Example:
Option Description
Long Edge: /
Short Edge:
/
2-in 1 4-in 1(landscape) 4-in-1(portrait)
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Setting the Default Copy Options
You can set the default copy options for the scanner. This way, whenever you want to scan to the
printer, the most commonly used settings are already configured. Please refer to the previous section
for the list of options you can set as a default. Note that the list indicates when a feature cannot be
assigned a default value.
To access the Copier Default template from the scanner:
1. Press the Menu button on the scanner.
2. Press the Copier Default button on the LCD touch screen.
3. Change the settings as needed on the Basic, Image Edit, and Advanced Copy tabs.
4. Press OK on the LCD screen to save these settings.
To access the Copier Default template from the scanner:
1. Input the scanner’s IP address in the URL field of your web browser, or open it from the Network
Management Tool.
2. When the embedded web page opens, click on the Copier Default link on the left side of the page.
3. Change the settings as needed, and then click the Update button to send the changes to the
scanner.
4. Power cycle the scanner.
Please refer to Managing the Scanner Remotely on page 89 for detailed information about accessing
and navigating the scanner options remotely.
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Information Messages When Copying
Message Action
ADF paper empty Press the OK button. Reload your documents into the auto document feeder and try
again.
ADF cover open Close the ADF door and press the OK button.
Flatbed cover open Close the scanner lid. Remove any paper from the ADF and press the OK button.
Flatbed Light Check Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Calibration Error Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Error_Flatbed Home
Position
Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Error_Pick Up Roller • If this occurs while previewing, split your multi-page document into smaller
batches and try again.
• If this occurs while scanning, the pick up roller may not work properly. Contact
your nearest dealer for a replacement.
Home sensor error Power cycle the scanner.
If the code still appears, contact your nearest dealer.
Lamp error Power cycle the scanner.
If the code still appears, contact your nearest dealer.
ADF paper jam ADF paper jam.
Open the ADF cover and remove the paper from the ADF.
If the code still appears, power cycle the scanner.
If the code still appears, contact your nearest dealer.
Lock error Scanning unit is locked.
1. Turn off your scanner.
2. Find the lock switch underneath the scanner lid, to one side of the flatbed glass,
and unlock the machine.
3. Turn the scanner back on.
4. If the code still appears, contact your nearest dealer.
Check printer cable or
status
1. Check if the printer cable has been correctly connected.
2. Check if the printer is turned on.
3. Restart the scanner and your printer.
4. If the message still appears, contact your nearest dealer.
Detect printer error 1. Turn off the scanner.
2. Turn off the printer.
3. Turn on the printer.
4. Turn on the scanner.
Paper size not supported Please set the supported paper size to the tray of the printer. HLT and * are not sup-
ported.
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Copy Specifications
Copy Port USB 2.0 Host Rev 2.0
Printer Language PCL5c. PCL5e
Multi-Copy Speed
Speed mode
32 CPM(type B) (copies per minute)
Multiple Copies (Copy count) Up to 99
Copy Print Resolution 600 x 600 dpi
Original Size ADF Scans—U.S. Legal size 8.5”x14”
Flatbed Scans—Maximum 8.5”x11.7”
Copy Size Up to Legal
Density Control 1~7 levels (lightest to darkest)
Variable 25% ~ 400%, in 1% increments
Paper Supply A4, U.S. Letter, A5, B5, U.S. Legal
Scaling Option 100%(Default)
70% (A4->A5)
78% (Legal->Letter)
86% (A4->B5)
115% (B5-> A4)
127% (Letter-> Legal)
141% (A5-> A4)
98% (Fit to Page)
Edge Erase 0/ 6/ 13/ 19/ 25 mm
Margin Shift (right, bottom) 0/ 6/ 13/ 19/ 25 mm
Paper saving (N-Up) 1 in 1, 2 in 1, 4 in 1 (landscape), 4 in 1 (portrait)
Collate Sort/Stack
Duplex 1–1 / 2-1
Orientation for Duplex Long Edge to Long Edge, Short Edge to Long Edge
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4
E-mail
This chapter includes:
• Scanning to E-mail on page 46
• Scan Options for E-mailing on page 48
• Setting the Default E-mail Options on page 52
• Using the Address Book on page 53
• Information Messages When E-mailing on page 54
• E-mail Specifications on page 56
When connected to an ethernet network and an SMTP server, the scanner allows you to transmit
documents to your e-mail as an attachment. With a touch of the e-mail key and the selection of your
recipients' e-mail addresses, the documents are first scanned and converted into an image file, and
then transmitted to remote recipients within minutes.
To use the E-mail option, the scanner must already be set up to work on the network, and have the Mail
Server options configured in the scanner. Please refer to the Scanner Setup chapter for further details
on Adding the Scanner to the Network and Adding the Email Server Information.
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Scanning to E-mail
1. Place your document face up in the ADF or face down on the flatbed glass.
2. Press the E-mail button on the scanner.
3. The LCD screen displays the E-mail options.
4. Press anywhere in the To field to show the soft-keyboard on screen so you can input destination
E-mail address(es). Press the Cc or Bcc buttons to input E-mail addresses for those fields.
5. Press Return on the soft-keyboard to return to the main E-mail screen.
Instead of inputting the E-mail address manually, you can select email address(es) from the
scanner’s address book.
1. Touch the Address Book icon on the E-mail main screen.
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2. The following Address Book screen displays.
3. Touch an e-mail address to select it. The selected one will be highlighted. (You can touch
another address for multiple selections.)
4. Touch OK to return to the E-mail main screen.
6. Select the options you want to use for the documents you are scanning on the Basic, E-mail
Options, and Scan Options tabs.
Note that any settings you change here are not permanently saved. The next time the email
function is used, the default email options will be displayed in the LCD screen.
The next section describes each feature in detail.
7. Press the B&W or Color button on the scanner to start scanning.
Note that if Multi-Level(gray) is enabled, on the Scan Options tab, pressing the B&W button on
the scanner will send a grayscale image.
The scanner starts scanning and sends the image to the email address you specified.
NOTE:
• If you make a mistake during the process, press the Stop button on the scanner to cancel the
scan.
• The scanner allows you to send the scanned documents to multiple e-mail addresses. After
inputting the first e-mail address, simply press the enter key, on the soft keyboard, to type
another address in the next line.
• Up to 64 characters can be entered in the File Name of Attachment, “To”, “From”, “Reply to”,
“Subject”, and the “Text” fields.
• If you wish to scan a multi-page document and convert it to a single image file, choose your
output file format to be MTIFF or PDF.
• If you want to scan multiple pages from the flatbed, or more than one set of 50 pages from the
ADF, press the Bind button first. After the first flatbed or ADF scan finishes, you will be prompted
to bind to the next scan. Place the next page on the flatbed, or document batch in the ADF, and
press Bind to continue. After you are done scanning all pages in the document, choose End to
close the dialog box.
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Scan Options for E-mailing
Basic Settings
Option Description
To / Cc / Bcc
(A default value cannot
be assigned)
Select To, Cc, or Bcc, then press anywhere in the field to open the soft keyboard so you
can enter the destination email address.
Address Book Icon
(A default value cannot
be assigned)
Press the address book icon to show the address book on the LCD screen. Select the
email address from the list that you want and then press OK.
Subject Press anywhere in the field to display the soft keyboard. Input the subject you want to
have in the email message, then press Return to return to the email options screen.
You can input a maximum of 64 characters for the subject field.
Original Doc. Press the button, on the LCD panel, repeatedly to cycle through the three options.
• Simplex: If your original is a single-sided document, choose Simplex to scan your
documents only on one side.
• Duplex(long): If your original is a double-sided document which is bound along
the long edge of paper, choose Duplex(Long) to scan your document on the
front and the back side.
• Duplex(short): If your original is a double-sided document which is bound along
the short edge of paper, choose Duplex(Short) to scan your document on the
front and the back side.
Resolution Choose your default resolution for the scanned document. The higher the resolution,
the greater the detail for the scanned image. High resolution settings take longer to
scan and produce larger file sizes.
Choices are:
• 75 / 100 / 150 / 200 / 300 / 400 / 600 dpi
Note: If you are scanning duplex (two-sided) paper, the resolution for color or gray
scanning have a maximum option of 300 dpi.
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E-mail Options
Paper Size Select the size of the paper you are scanning from the list.
Choices are:
• A4 / Letter / A5 / B5 / Legal
Note that Legal size is available only when scanning from the ADF.
Image Density The image density can be adjusted within a range of 7 levels using the control panel
or from the scanner's Web Page. Increasing the value makes your scanned image
darker and decreasing the value makes your scanned image lighter.
Bind
(A default value cannot
be assigned)
Multi-batch document scanning from the ADF or Multi-page scanning from the flat-
bed can be enabled. Press the Bind button when you want to scan more than 50
pages from the ADF or more than one page from the flatbed. After scanning the 1st
batch or 1st page, a dialog box will pop up asking if you wish to Bind or End. Choose
Bind to scan the next batch or page or choose End to stop scanning.
Option Description
File Name of Attach-
ment
The file name of your scanned document without a file extension. If you have not
entered a value in the box, the system will set a default file name.
From
(A default value cannot
be assigned)
Enter the “From” address of your outgoing e-mail from the scanner. If an e-mail can
not be sent, notification is returned to this address. If the administrator has not set
the device’s e-mail account in the Mail Server settings, you can enter the e-mail
address here. This is the “From” address in your e-mail when you receive an email from
the scanner.
Reply To
(A default value cannot
be assigned)
Enter a “Reply to” address if you want to specify a reply address that is different from
the “From” address. Up to 60 characters can be entered in the field. To enter the
address, you can touch anywhere on the “Reply To” field to bring up the soft keyboard
to type the address.
Text
(A default value cannot
be assigned)
Type your e-mail message here. To enter the text, you can press anywhere on the
“Text” field to bring up the soft keyboard to type the text.
File Separation Limit the file size of the attachment of each outgoing message to avoid the size limi-
tation of SMTP servers.
Choices are:
• 1MB / 3MB / 5MB / 10MB / 30MB / Unlimited
Option Description
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Scan Options
Add Text File
(A default value cannot
be assigned)
Select this option to have a log file (*.log) attached to the email message. This log file
describes the scanned image attachment (resolution, color mode, file format, page
numbers, and so on.)
Option Description
Color Color documents to be sent via E-mail from the scanner.
Options:
1. File Format: PDF, JPEG, TIFF, MTIFF (Multi-page TIFF)
Note: Choose MTIFF or PDF when you need to scan multi-page documents and
convert it to a single image file.
2. Compression Level: Low, Medium, High
(If TIFF or MTIFF is selected as a file format, the compression Level is defined as
Raw only.)
Black&White Multi-Level (Gray): Choose “ON” if you wish to make gray copies or OFF to make a
B&W (single-bit) copy.
• If you choose ON from Multi-Level (Gray), the file formats include PDF, JPEG,
TIFF, and MTIFF. If TIFF or MTIFF is selected as your file format, the
compression Level is limited to Raw only.
• If you choose OFF from Multi-Level (Gray), the file formats include PDF, TIFF,
and MTIFF. The compression Level of MTIFF or TIFF includes G3, G4, and Raw.
Options:
1. Multi-Level (Gray): ON, OFF
2. File format: PDF, TIFF, MTIFF(Multi-page TIFF)
3. Compression Level: Low, Medium, High
File Formats
PDF PDF (Portable Document Format) is a very popular file format used by Adobe. You can
view PDF files using Adobe Acrobat or Adobe Reader.
TIFF/MTIFF TIFF (The Tagged-Image File Format) is a flexible bitmap image format supported by
virtually all paint, image-editing, and page-layout applications. Also, virtually all desk-
top scanners can produce TIFF images.
JPEG JPEG (Joint Photographic Experts Group) compression provides the best results with
continuous-tone color and the smallest file size.
Option Description
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The following is an example of file size based on selected scanning options and file format.
Color: A4 @ 200 dpi TIFF (10 MB) / PDF (53 KB) / JPEG (212 KB)
B&W: A4 @ 200 dpi TIFF (100 KB) / PDF (20 KB) / JPEG (5 MB)
Option Description
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Setting the Default E-mail Options
You can set the default email options for the scanner. This way, whenever you want to scan and send
an email, the most commonly used settings are already configured. Please refer to the previous section
for the list of options you can set as a default. Note that the list indicates when a feature cannot be
assigned a default value.
To access the E-mail Default template from the scanner:
1. Press the Menu button on the scanner.
2. Press the E-Mail Default button on the LCD touch screen.
3. Change the settings as needed on the Default E-Mail Options and Default Scan Options tabs.
4. Press OK on the LCD screen to save these settings.
To access the E-Mail Default template from the scanner:
1. Input the scanner’s IP address in the URL field of your web browser, or open it from the Network
Management Tool.
2. When the embedded web page opens, click on the E-Mail Default link on the left side of the page.
3. Change the settings as needed, and then click the Update button to send the changes to the
scanner.
4. Power cycle the scanner.
Please refer to Managing the Scanner Remotely on page 89 for detailed information about accessing
and navigating the scanner options remotely.
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Using the Address Book
The scanner has an internal address book that can store up to 2000 email addresses and 100 email
groups. Touch the Address Book icon on the E-mail main screen to display the Address Book screen.
To select a group address:
1. On the Address Book screen, touch the Group tab to display the following Group screen.
2. Touch a group to select it and then touch OK to return to the E-mail main screen. (You can touch
another group to select multiple groups)
To search an e-mail address or a group:
1. On the Address Book main screen, touch Search to display the following
E-mail Search screen.
2. Choose your search type. (All means to search the addresses in the
current Address Book of the scanner. LDAP means to search the
addresses from an external address book on an LDAP server.)
3. Enter your search string via the soft keyboard.
4. Touch the Search button to start searching.
Please refer to Managing the Scanner Address Book on page 104 for instructions on setting up the
scanner’s address book. The section Adding the Email Server Information on page 26 contains
instructions on setting the scanner access to an LDAP server.
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Information Messages When E-mailing
Message Action
Sequence error Reboot the machine, and try again later. If the error is still there, con-
tact your nearest dealer.
Device internal failure Reboot the machine, and try again. If the error is still there, contact
your nearest dealer.
Failed to connect mail server Contact your network administrator for further help.
Failed to get response from mail
server.
Contact your network administrator or nearest dealer for further help.
SMTP server is empty.
Please specify SMTP server in the
Menu options.
Please specify the IP address of the SMTP server by pressing the Menu
button on the panel.
SMTP server address is wrong.
Please check SMTP server.
Check the IP address of the SMTP server.
Unpredicted error Power cycle the scanner.
Contact your network administrator or nearest dealer for further help.
Insufficient System Storage Contact your network administrator for further help.
Mail server doesn’t support SMTP ser-
vice extension
Contact your network administrator for further help.
Mail server doesn’t support SMTP
login authentication.
Contact your network administrator to turn on the SMTP login option.
SMTP login error Check your login user name and password.
Mailbox Unavailable Make sure the “To” address is correct.
Processing Error Contact your network administrator for further help.
Temporary authentication failure Contact your network administrator for further help on the mail server’s
authentication mechanism.
Choose SMTP authentication for E-mail security or turn off the mail
server’s authentication and try again.
Command error Reboot the machine, and try again. If the error is still there, contact
your nearest dealer.
Parameters or argument error Check if the Device Name is valid. The Device Name can be found in
Menu>General.
Check “From” address.
Check “To” address.
Contact your network administrator for further help.
Command parameters not imple-
mented
Check if the Device Name is valid. The Device Name can be found in
Menu>General.
Or you may contact your network administrator for further help.
Authentication requires Contact your network administrator on mail server’s authentication
mechanism.
Choose SMTP authentication for E-mail security or turn off the mail
server’s authentication and try again.
Mailbox unavailable Check “To” address.
User not local Check “To” address.
Service unavailable Contact your network administrator for further help.
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Mail server does not support SMTP
service extension
Contact your network administrator for further help.
Exceeded storage allocation Check “To” address.
Check mailbox storage allocation.
Contact your network administrator for further help.
Mailbox name is not allowed Check “To” address.
Mail action has not been taken Check “To” address.
Connection error Check network environment.
Check if email attachment size is larger than the mailbox quota.
The transaction has failed Contact your network administrator for further help.
POP3 server address is wrong Check the IP address of the POP3 server.
Failed to connect POP3 server Contact your network administrator for help.
Failed to login POP3 server Check the login name and password.
LDAP server login error Check the login name and password.
LDAP server IP error Check the IP address of the LDAP server. Or contact your network
administrator for help.
LDAP port error Check if the port number is correct.
LDAP user password error Check if the password is correct.
Message Action
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E-mail Specifications
Protocol SMTP, MIME,
Mail Sever Authentication SMTP-AUTH, POP3
File format
B/W (single bit)
Gray (8 bit)
Color (24 bit)
PDF, TIFF, M-TIFF
PDF, JPEG, TIFF, M-TIFF
PDF, JPEG, TIFF, M-TIFF
Compression Method
B/W
Gray
Color
RAW, G3, G4
JPEG
JPEG
Compression Level Low / Medium / High
Supported Resolution 75, 100, 150, 200, 300, 400, 600 dpi
Default Resolution 200 dpi
Address Book Capacity
Max. Address
Group
No. of Address in Each Group
2000
100
99
Multiple Recipients allowed Yes
Supported Mail Server Lotus Mail Server 5.0
MS Exchange Server 2000/2003
RedHat 7.0 SendMail
MAC Mail Server in OS 9.04
Supported LDAP Server Windows 2003 Active Directory with SFU(Service for Unix)
Windows Server 2000 + MS Exchange 5.5
Lotus Notes R5
Supported Mail Application Microsoft Outlook 2000
Microsoft Outlook Express 5.0
Microsoft Outlook Express 6
Eudora 4.3.2J
Lotus Notes R5
MAC built-in MAIL Application
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5
Filing
This chapter includes:
• Scanning to a Folder on page 58
• Scan Options for Filing on page 60
• Setting the Folder Template on page 63
• Creating a New Folder on page 65
• Information Messages When Filing on page 66
• Filing Specifications on page 68
The scanner allows you to send the scanned documents to a server or a personal computer’s file folder
over the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), HTTPS (a secure
way of using HTTP), or CIFS (Common Internet File System). The scan-to-folder feature off-loads the
mail server from handling large attachments.
The scanner must already be set up to work on the network. Please refer to the Scanner Setup chapter
for further details on “Adding the Scanner to the Network”.
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Scanning to a Folder
1. Place your document face up in the ADF or face down on the flatbed glass.
2. Press the Filing button on the scanner.
3. The LCD screen displays the Filing options.
4. Choose a folder to save your scanned image.
• Or you can use the Up-arrow or Down-arrow button to scroll through the list.
• Or you can display the most frequently used folder list by touching the Show All button.
The next section describes each feature in detail.
5. Press the B&W or Color button on the scanner to start scanning.
Note that if Multi-Level(gray) is enabled, on the Scan Options tab, pressing the B&W button on
the scanner will send a grayscale image.
The scanner starts scanning and sends the image to the folder you specified.
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NOTE:
• If you make a mistake during the process, press the Stop button on the scanner to cancel the
scan.
• If you want to scan multiple pages from the flatbed, or more than one set of 50 pages from the
ADF, press the Bind button first. After the first flatbed or ADF scan finishes, you will be prompted
to bind to the next scan. Place the next page on the flatbed, or document batch in the ADF, and
press Bind to continue. After you are done scanning all pages in the document, choose End to
close the dialog box.
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Scan Options for Filing
Basic Settings
Option Description
Original Doc. Press the button, on the LCD panel, repeatedly to cycle through the three options.
• Simplex: If your original is a single-sided document, choose Simplex to scan your
documents only on one side.
• Duplex(long): If your original is a double-sided document which is bound along
the long edge of paper, choose Duplex(Long) to scan your document on the
front and the back side.
• Duplex(short): If your original is a double-sided document which is bound along
the short edge of paper, choose Duplex(Short) to scan your document on the
front and the back side.
Resolution Choose your default resolution for the scanned document. The higher the resolution,
the greater the detail for the scanned image. High resolution settings take longer to
scan and produce larger file sizes.
Choices are:
• 75 / 100 / 150 / 200 / 300 / 400 / 600 dpi
Note: If you are scanning duplex (two-sided) paper, the resolution for color or gray
scanning have a maximum option of 300 dpi.
Paper Size Select the size of the paper you are scanning from the list.
Choices are:
• A4 / Letter / A5 / B5 / Legal
Note that Legal size is available only when scanning from the ADF.
Image Density The image density can be adjusted within a range of 7 levels using the control panel
or from the scanner's Web Page. Increasing the value makes your scanned image
darker and decreasing the value makes your scanned image lighter.
Bind
(A default value cannot
be assigned)
Multi-batch document scanning from the ADF or Multi-page scanning from the flat-
bed can be enabled. Press the Bind button when you want to scan more than 50
pages from the ADF or more than one page from the flatbed. After scanning the 1st
batch or 1st page, a dialog box will pop up asking if you wish to Bind or End. Choose
Bind to scan the next batch or page or choose End to stop scanning.
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Server Options
Scan Options
Option Description
Login Name If you are a registered user, and there is a different login name displayed on the
Server Options screen, please enter your own login name here.
Password Enter your password for the name you input in the Login Name field.
Option Description
Color Color documents to be sent from the scanner.
Options:
1. File Format: PDF, JPEG, TIFF, MTIFF (Multi-page TIFF)
Note: Choose MTIFF or PDF when you need to scan multi-page documents and
convert it to a single image file.
2. Compression Level: Low, Medium, High
(If TIFF or MTIFF is selected as a file format, the compression Level is defined as
Raw only.)
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Black&White Multi-Level (Gray): Choose “ON” if you wish to make gray copies or OFF to make a
B&W (single-bit) scan.
• If you choose ON from Multi-Level (Gray), the file formats include PDF, JPEG,
TIFF, and MTIFF. If TIFF or MTIFF is selected as your file format, the
compression Level is limited to Raw only.
• If you choose OFF from Multi-Level (Gray), the file formats include PDF, TIFF,
and MTIFF. The compression Level of MTIFF or TIFF includes G3, G4, and Raw.
Options:
1. Multi-Level (Gray): ON, OFF
2. File format: PDF, TIFF, MTIFF(Multi-page TIFF)
3. Compression Level: Low, Medium, High
File Formats
PDF PDF (Portable Document Format) is a very popular file format used by Adobe. You can
view PDF files using Adobe Acrobat or Adobe Reader.
TIFF/MTIFF TIFF (The Tagged-Image File Format) is a flexible bitmap image format supported by
virtually all paint, image-editing, and page-layout applications. Also, virtually all desk-
top scanners can produce TIFF images.
JPEG JPEG (Joint Photographic Experts Group) compression provides the best results with
continuous-tone color and the smallest file size.
The following is an example of file size based on selected scanning options and file format.
Color: A4 @ 200 dpi TIFF (10 MB) / PDF (53 KB) / JPEG (212 KB)
B&W: A4 @ 200 dpi TIFF (100 KB) / PDF (20 KB) / JPEG (5 MB)
Option Description
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Setting the Folder Template
You can set the default folder options for the scanner. This way, whenever you want to scan and send a
server, the most commonly used settings are already configured. Please refer to the previous section
for the list of options you can set as a default. Note that the list indicates when a feature cannot be
assigned a default value.
To access the Folder Template from the scanner:
1. Press the Menu button on the scanner.
2. Press the Folder Template button on the LCD touch screen.
3. Change the settings as needed on the Server Settings and Scan Options tabs.
4. Press OK on the LCD screen to save these settings.
To access the Filing Template from the scanner:
1. Input the scanner’s IP address in the URL field of your web browser, or open it from the Network
Management Tool.
2. When the embedded web page opens, click on the Filing Template link on the left side of the
page.
3. Change the settings as needed, then click the Update button to send the changes to the scanner.
4. Power cycle the scanner.
Please refer to Managing the Scanner Remotely on page 89 for detailed information about accessing
and navigating the scanner options remotely.
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Option Description
Target U RL Choose the type of protocol of your filing server in the first field.
Choices include FTP, HTTP, CIFS, HTTPS.
Enter the target URL in the second field. You can enter either the domain name or the
IP address with the directory path. Note that the directory will be varied due to differ-
ent protocols. The route starts from the root directory in FTP, HTTP, HTTPS, and CIFS.
For example, ftp://, http://, and file:\\, https://.
Important note:
You must use this CIFS filing format, file:\\IP\computer name\folder name, to set CIFS
URL.
Port # Enter the port number for the server where you want to store your scanned document.
Default values: ftp:21, http:80, CIFS:139, https:443
If the default value is different from the real case, input the correct port number in
this field. Touch anywhere on the “Port” field to bring up the soft keyboard to enter
the text.
File Name The file name of your scanned document without a file extension. If you have not
entered a value in the box, the system will set a default file name.
Report to e-mail Enter an e-mail address if you wish to send the filing report to an e-mail.
Create a Subfolder Choose ON to enable the server to create a subfolder when sending the scanned
image to the destination server. (Check if you are authorized to write under the desti-
nation server.)
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Creating a New Folder
Before sending your document to a destination server, you should set up a few folders first to speed up
the process. However, you can create new folders using the LCD touch screen when you are scanning.
When you input the folder you want to create into the LCD screen, the folder is created on the server
when scanning is complete.
To create a new folder:
If the folder you want to save the scanned documents to is not in the current Folder list, add a new one
by touching the Add New Folder button.
1. Press the Filing button on the scanner to display the Filing options on the LCD touch screen.
2. Press the new folder icon on the LCD touch screen.
The New Folder screen displays the server and scanning parameters that are the same as the
options in the folder Folder Template except the Folder Name.
Please refer to Filing Manager on page 108 for instructions on setting up the scanner to send to a filing
server.
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Information Messages When Filing
Message Action
Can not create a subfolder Make sure you have privileges to create folders on the server.
Device internal failure Reboot the machine, and try later. If the error is still there, contact your
nearest dealer.
Failed to connect FTP server Make sure the FTP server is not shut downing and the port number is
correct. If the error is still there, contact your FTP server administrator.
Unpredicted error Contact your network administrator for further help.
FTP login name error Check your login name and try again
FTP password incorrect Check your password and try again
FTP can’t enter this directory Make sure you have privileges to enter this directory.
FTP can’t check file existed or not Make sure you have privileges to browse this directory.
FTP can’t change data transfer type Contact your server administrator for further help.
FTP store file error Make sure you have privileges to store files on the server.
Insufficient storage space in system Verify the FTP server has enough free storage space to save the file and
contact your server administrator.
File name not allowed Change the file name to meet the naming convention of the FTP
server’s OS.
FTP permission denied Make sure your account has sufficient privileges to write files to the
server.
CIFS (User level) can not make subdi-
rectory
The account does not have access to create subdirectories.
CIFS Network share name incorrect Check the folder directory and make sure it follows the UNC, such as
\\Computer\Share\directory.
Failed to connect CIFS Check if the server supports CIFS(SMB) connection.
CIFS Computer name error Make sure the computer name in the directory is correct.
CIFS dialect negotiation failed The CIFS may not support PC NETWORK PROGRAM 1.0 dialect.
CIFS (User level) login fail Check the login name and password and try again.
CIFS fail to create file Make sure you have full control privileges on the network.
CIFS send data error Contact your network administrator for help.
CIFS failed to send file attribute Make sure you have full control privileges on the network.
HTTP unauthorized This HTTP server needs authorization. Make sure your account has the
correct authorization credentials.
Failed to connect HTTP Check Server IP and HTTP port. Make sure they are correct. Or, check
whether the server supports HTTP connection.
HTTP Resource not found The server can’t save the files, contact your server administrator for
help.
HTTP Forbidden This action is forbidden on the current server. This is not unauthorized
but forbidden.
Unpredicted error Power cycle the scanner and try again. Contact your server administra-
tor or nearest dealer for further help.
HTTP MKCOL method not allowed Contact your server administrator to change permissions on this privi-
lege.
HTTP MKCOL method not imple-
mented
The target HTTP server does not support MKCOL to create the directory.
Create the directory on the server in advance.
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HTTP PUT method not allowed Contact the server administrator to change permissions for this privi-
lege.
HTTP internal server error Contact your server administrator for further help.
HTTP PUT method not implemented The server does not use the HTTP PUT method. The scanner can’t save
the file to this server, contact your system administrator for help.
HTTP server unavailable Contact your server administrator for help.
HTTP server does not support HTTP
version 1.1
The server does not support HTTP version 1.1 (the type the scanner
uses), contact your server administrator for help.
Message Action
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Filing Specifications
Protocol FTP, HTTP, HTTPS, CIFS
File format
B/W (single bit)
Gray (8 bit)
Color (24 bit)
PDF, TIFF, M-TIFF
PDF, JPEG, TIFF, M-TIFF
PDF, JPEG, TIFF, M-TIFF
Compression Method
B/W
Gray
Color
Raw, G3, G4
JPEG
JPEG
Compression Level Low / Medium / High
Supported Resolution 75, 100, 150, 200, 300, 400, 600 dpi
Default Resolution B/W: 200 dpi
Gray: 200 dpi
Color: 200 dpi
Most Used Folders 5
No. of Filing Folders 50
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6
Faxing
This chapter includes:
• Fax Settings on page 70
• Scanning to Fax on page 74
• Scan Options for Faxing on page 77
• Setting the Default Fax Options on page 79
• Using the Phone Book on page 80
• Information Messages When Faxing on page 85
• Fax Specifications on page 87
With the built-in fax modem and a telephone line, the scanner is able to transmit your scanned
document to a remote fax machine just like a regular fax machine. With a printer attached, the scanner
can also receive faxes. You need to connect the scanner to a USB InkJet or Laser printer that supports
PCL to receive faxes. Make sure the printer is turned on before turning on the scanner. The scanner will
detect the printer during the power on cycle only.
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Fax Settings
Before you can send or receive faxes with this scanner, you have to configure the scanner’s fax settings.
You can access these settings from the scanner’s LCD touch screen, or from the scanner’s embedded
web page using the Network Management Tool or through a web browser.
Configuring the Fax Settings from the Scanner
Fax Settings
Option Description
ID Enter the ID of the scanner. Up to 32 characters can be entered. Normally, you can
enter your company name in this field. Touch anywhere on the “ID” field to bring up
the soft keyboard to type your text. The text in this field as well as the station number
(telephone number of the scanner), the scanner’s clock including date and time, the
receiving fax number, and page index will be printed at the top of all outgoing faxes
as header information.
Station Number Enter the telephone number of the scanner. The Station Number is the phone number
of the line connected to the built-in modem and the Station Number should be a
value not more than 20 characters. The “+” (plus) and “ ” (blank space) are supported.
The value of the station number will be printed as part of the fax header information
of all outgoing faxes.
Touch anywhere on the “Station Number” field to bring up the soft keyboard to type
your number.
Select Line Select to use the device’s fax telephone line as a direct outside line (PSTN line) or as
an extension (PABX line).
Choices are: Outside, Extension
Monitor Control Turn on Monitor Control to have the scanner monitor the telephone line during faxing.
Type1 monitors the telephone line until the DIS (Digital Identification Signal) is
detected. Type2 monitors the telephone line during communication.
PSTN Access No. Enter the number to access the PSTN (Pubic Switched Telephone Network) line if your
device’s fax telephone line is used as an extension.
For example, enter 0 or 9 in the field via the soft keyboard.
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Fax Options
Redial Sets the number of redial attempts if the number dialed is busy.
Choices are: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 (The Redial value 0 indicates no redial.)
Redial Interval The redial interval setting selects the number of minutes between each redial if the
number dialed is busy.
Choices are: 1, 2, 3, 4, 5, 6 minutes
Ring Response Lets you set the number of times the phone rings before the fax answers.
Choices are: 1 ring, 5, 10, 15, 20 seconds
Sound Volume Use the arrow keys to adjust the sound volume during fax communication.
Choices are: 0, 1, 2, 3
Option Description
Add Phone # Choose ON then the new fax number will be automatically included in the Phone
Book after sending the fax finishes.
Choices are: ON, OFF
Transmission Report Select this option if you want to print the fax transmission report. This report lists the
time and date of transmission and whether the transmission was successful (OK). If
you select Yes, a report will be printed after each transmission. If you select Error, the
report will only be printed when a fax fails to transmit.
Choices are: Yes, No, Error only
Fit to Page Choose Enable to have incoming faxes scaled down to fit on the printer paper. If this
setting is disabled, an incoming fax image that is larger than the printer paper is split
across multiple pages.
Choices are: Enable, Disable
Detect Dial Tone Choose Enable to allow this scanner to wait for and detect a dial tone before proceed-
ing with dialing. If you are using the scanner on the same line as your phone, turn on
the detect dial tone setting. This will prevent the scanner from sending a fax while
someone is on the phone.
Choices are: Enable, Disable
Detect Busy Tone Choose Enable to allow this scanner to detect a busy tone when sending a fax.
Choices are: Enable, Disable
(The default setting varies based on country code.)
Option Description
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Cancel Fax Jobs
Manual Receive Choose Enable to use the Manual Receive fax function or Disable to use the auto
receive fax function. When Manual Receive is enabled, and there is an incoming fax,
and the machine starts ringing you need to press the Start button, in the Fax working
mode, to receive and print the fax.
Choices are: Enable, Disable
ECM Mode Choose Enable to use “ECM Mode”. The Error Correction Mode function helps this
scanner to improve communication in areas where telephone line conditions are poor.
Choices are: Enable, Disable
Printing Size Select the size of the paper in the printer you have attached for the faxes you receive.
Report Print You can print the following types of reports:
• Activity Report: Select to print a report showing the latest record, of up to 50
communications, between the sending and receiving fax machines. (The default
setting is to print a record of every 50 communications between sending and
receiving fax machines.) The report may contain information and results which
are useful for troubleshooting problems.
• Broadcast Report: Select to print the group transmission report.
• Transmission Report: Select to print the latest transmission report, to check if
the transmission result is successful, disregarding which selection you have
chosen in the Transmission Report option.
Option Description
Delete If you want to cancel a previously set delayed fax, touch the Cancel Fax Job tab to dis-
play the Cancel Fax Job screen. Touch the fax job you want to cancel and then touch
the Delete button to cancel the fax job.
Option Description
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User’s Guide
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Configuring the Fax Settings Remotely
Open your web browser and type in the scanner’s IP address in the URL field, then press enter on your
keyboard. The web page will connect and display the scanner’s embedded web page in the browser
window.
Click on the Fax Settings link on the left side of the page to open the window for configuring the Fax
options.
• Click on the down arrow next to Add Phone # and select On or Off from the menu.
When this option is turned on, any phone number that is input at the scanner is automatically
added to the scanner’s phone book when sending is complete.
Note that this is the only Fax Setting option that is not available from the LCD touch screen. All
other options in this window are accessible from the scanner and are described, in detail, in the
previous section.
Please refer to Managing the Scanner Remotely on page 89 for detailed information about accessing
and navigating the scanner options remotely.
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Scanning to Fax
1. Place your document face up in the ADF or face down on the flatbed glass.
2. Press the Fax button on the scanner.
3. The LCD touch screen displays the Fax options.
4. Enter the fax number with the numeric keypad on the control panel.
5. You can also select multiple fax numbers at one time. To enter the next fax number, press the
Down-arrow key, at the right of the Phone Number field, after finishing entering the first fax
number.
6. Instead of inputting the phone number manually, you can select phone numbers from the
scanner’s phone book.
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• Touch the Phone Book icon on the Fax main screen.
• The following Phone Book screen displays.
• Touch an option to select it. The selected one will be highlighted. (You can touch another
number for multiple selections.)
•Touch OK to return to the Fax main screen.
7. Select the options you want to use for the documents you are scanning on the Basic and More
Settings tabs.
Note that any settings you change here are not permanently saved. The next time the fax
function is used, the default fax options will be displayed in the LCD screen.
The next section describes each feature in detail.
8. Press the B&W button on the scanner to start scanning.
The scanner starts scanning and sends the image as a fax to the number you specified.
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NOTE:
• If you make a mistake during the process, press the Stop button on the scanner to cancel the
scan.
• Up to 20 characters can be entered in the Fax Number field and some characters such as “-” and
“P” (a 2-second pause) are supported.
• When entering a phone number from the numeric keypad, include any PSTN access number
(number to access the public telephone line, usually a 9 or 0), area codes, and the telephone
number.
• The machine allows broadcast faxing. This means it allows you to send the scanned documents
to multiple fax numbers. After entering your first fax number, press the Down Arrow button on
the LCD-screen to enter your next fax number in the next line. Up to 200 fax numbers can be
entered and broadcasted at one time.
• If you want to scan multiple pages from the flatbed, or more than one set of 50 pages from the
ADF, press the Bind button first. After the first flatbed or ADF scan finishes, you will be prompted
to bind to the next scan. Place the next page on the flatbed, or document batch in the ADF, and
press Bind to continue. After you are done scanning all pages in the document, choose End to
close the dialog box.
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Scan Options for Faxing
Basic Settings
Option Description
Phone number field
(A default value cannot
be assigned)
Use the numeric keypad on the control panel to input the phone number you want to
receive the fax. Press the up or down arrow button, next to the field, to input or view
additional numbers.
Phone Book Icon
(A default value cannot
be assigned)
Press the phone book icon to show the scanner’s phone book on the LCD screen.
Select the phone numbers from the list that you want and then press OK.
Original Doc.
(A default value cannot
be assigned)
Press the button, on the LCD panel, repeatedly to cycle through the three options.
• Simplex: If your original is a single-sided document, choose Simplex to scan your
documents only on one side.
• Duplex(long): If your original is a double-sided document which is bound along
the long edge of paper, choose Duplex(Long) to scan your document on the
front and the back side.
• Duplex(short): If your original is a double-sided document which is bound along
the short edge of paper, choose Duplex(Short) to scan your document on the
front and the back side.
Quality Set default quality type.
Choices are: Standard, *Fine, Extra Fine, Photo
• Standard (200 x 100 dpi): Suitable for most typed originals.
• Fine (200 x 200 dpi): Good for small print.
• Extra Fine (200 x 400 dpi): Good for small print or artwork and transmits slower
than Fine resolution.
• Photo (200 x 200 dpi): Use when the original has varying shades of gray.
Note: Faxes are sent in the specified resolution if that resolution is supported by the
receiving fax machine.
Paper Size Select the size of the paper you are scanning from the list.
Choices are:
• A4 / Letter / Legal
Note that Legal size is available only when scanning from the ADF.
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More Settings
Image Density The image density can be adjusted within a range of 7 levels using the control panel
or from the scanner's Web Page. Increasing the value makes your scanned image
darker and decreasing the value makes your scanned image lighter.
Option Description
Send Later (Date/
Time)
(A default value cannot
be assigned)
Enter the specific date and time you wish to send the fax via the soft keyboard. This
frees you from the need to manually start the transmission.
Polling Reception Sets the default status of polling reception. Choose ON to use the scanner to poll
other machines. Polling is the process of retrieving faxes from another fax machine.
Overseas Mode Sets the default overseas mode. Choose ON to avoid transmission problems when fax-
ing overseas.
Option Description
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Using the Phone Book
The scanner has an internal phone book that can store up to 200 phone numbers. Touch the Phone
Book icon on the Fax main screen to display the Phone Book screen.
• Touch a name or a group shown in the screen. Touch another phone number or group to send the
fax to multiple people or groups.
• If the receiving name of the phone number group does not appear on the screen, you can find the
name by touching the Characters button for a quick search.
• Or you can touch the Frequent or the Recent button to show the 10 most frequently used or 10
recently used names of phone numbers or groups.
Managing the Fax Phone Book
With the Fax Phone Book, you can send your scanned documents simultaneously to multiple fax
machines at one time. The Fax Phone Book allows you to create up to 200 phone numbers and 20
phone groups.
You can manage the phone book locally at the scanner, using the control panel and LCD touch screen,
or remotely using the embedded web page phone book. You will need the scanner’s IP address to
access it through the Network Management Tool or web browser.
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Manage the Phone Book from the Scanner
Phone Numbers
1. Press the Menu button on the scanner to display the menu options on the LCD touch screen.
2. Press the Phone Book button on the LCD touch screen to view the phone book options on the LCD
screen.
3. Press the Program button to open the screen to program the names and phone numbers.
4. Press anywhere in the Name field to show the soft keyboard to input the name you want to
associate with the phone number you want to program. Press Return when you are finished.
5. Press anywhere in the Phone Number field to show the soft keyboard. You can input the phone
number using the soft keyboard or the numeric keypad on the scanner. Press Return when you are
finished.
6. When you are done programming phone numbers. Press OK to close the Phone Book.
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Manage the Phone Book Remotely
Open your web browser and type in the scanner’s IP address in the URL field, then press enter on your
keyboard. The web page will connect and display the scanner’s embedded web page in the browser
window.
Please refer to Managing the Scanner Remotely on page 89 for detailed information about accessing
and navigating the scanner options remotely.
Managing Phone Numbers
1. Click on the Phone Book Manager link on the left side of the window.
2. Fill in the names and phone number fields as needed.
3. Click the Update button to send the information to the scanner.
4. Power cycle the scanner so you can access the updated phone book from the scanner.
To edit or delete names from the phone book, simply make your changes in the phone book manager
fields then click Update to send the information to the scanner.
Index
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Modem Speed, 87
monitor, 9
Monitor Control, 70
More Fax Settings, 78
More Settings, 75
MTIFF, 10, 47, 50, 62
Multi-Level (Gray), 50, 62
Multi-Level(gray), 103
N
Network Adapter, 93
Network Management Tool, 70, 90
Network Settings, 24
New Device, 92
N-Up, 40, 43
O
Orientation, 39, 40
Orientation for Duplex, 43
Original Doc., 48, 60, 77
Output Tray, 12
Overseas Mode, 78
P
Page Count, 19
Page Memory, 87
Paper Guides, 11
paper jam, 113
Paper Saving, 40
Paper Size, 37, 49, 60, 77
Paper size not supported, 42
Paper Stop, 12
Paper Tray, 37
Password, 61
PDF, 10, 47, 50, 62
Phone Book, 21, 75, 77, 80
Photo, 37, 77
Polling Reception, 78
POP3, 27
POP3 Server, 26
Power Jack, 12
Power Switch, 12
Print Orientation
Long Edge, Short Edge, 39, 40
Paper Saving, 40
Printer, 35, 69
Printing
1 to 1 Sided, 2 to 1 Sided, 39
Printing Size, 72
PSTN Access #, 70
Q
Quality, 77
R
Redial, 87
Redial & Redial Interval, 71
Reduce/Enlarge, 37
Reply To, 49
Report Print, 72
Report to E-Mail, 64
Resolution, 48, 60, 87
Ring Response, 71
S
scan
multiple pages, 32
Scan Options, 47, 50, 61
scanner
components, 11
Scanner Address Book, 104
Scanner Lock, 11
Scanner Setup, 45, 57
Search All Devices, 93
Select Line, 70
Send Later (Date/Time), 78
Sequence error, 54
Server Information, 21
Server Settings
New Folder, 65
Short Edge to Long Edge, 39, 43
Shortcut, 101, 103
Shortcut Buttons, 89
Simplex, 48, 60, 77
SMTP, 10, 21, 27, 45
SMTP Server, 26
SMTP server is empty, 54
Soft Keyboard, 22, 40
soft keyboard, 81, 82
Software, 91
Sound Volume, 71
Speed, 37
SSL, 109
Stamp, 40
… 141


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