657820

Xerox DocuMate 3120 Manual

45
Zoom out
Zoom in
Previous page
1/56
Next page
Xerox
®
DocuMate
®
3120 Maintenance
36 User Guide
Problem: The ADF won’t feed pages properly.
A dirty or worn ADF pad assembly or dirt on the roller can cause documents to feed in skewed at
an angle, or multiple pages to feed at the same time. Try cleaning the roller first. See “Cleaning the
Scanner” on page 26. If that doesn’t solve the problem, the pad assembly may need to be
replaced. It is user replaceable. See “Replacing the ADF Pad Assembly” on page 29 for the steps to
replace the pad.
Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when
the USB cable is plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1. Unplug the power cable from the scanner.
2. Restart your computer.
3. After the restart is complete, plug the power cable back in.
Problem: Paper jams when it begins scanning from the input tray.
Make sure the front feed tray is closed, and that an item isn’t already in the scanner fed in from the
front.
Problem: The scans from the input tray are always crooked.
Make sure to align the paper guides to the edges of the paper. If you are scanning small items
that are smaller than the paper guides’ minimum adjustment, scan these items from the front
feed tray instead.
Error Light Troubleshooting Codes
Normal Operation
• Steady blue: indicates the scanner is ready to scan.
• Steady red: the scanner is busy or it is not connected to the computer.
• Blinking red: the scanner is reporting an error.
Error Codes
The status light indicates the current state of the scanner. If your scanner experiences hardware
problems, the status light turns red and will blink a specific number of times, the status light will
blink red, and the LED flashes an “E” then the error code number.
Descriptions of the most common patterns are listed below. In all cases, you should turn off the
scanner and check the scanner setup. Make sure the USB cable is plugged into the scanner and
computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact
Xerox Technical Support if you experience a different blinking pattern.
… 45 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Xerox DocuMate 3120 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Xerox DocuMate 3120 in the language / languages: English as an attachment in your email.

The manual is 1,7 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Xerox DocuMate 3120

Xerox DocuMate 3120 User Manual - German - 57 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info