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DocuMate 250
user's guide
scanner
DocuMate 250
scanner
user’s guide
Copyright © 2008 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the
copyright laws.
XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license.
DocuMate ® is a registered trademark of Xerox Corporation used under license. All other Xerox product names and
product numbers mentioned in this publication are trademarks of Xerox Corporation.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort and OmniPage® Pro
brand names and logos are registered trademarks of Nuance Communications, Inc. Kofax® and Virtual ReScan® are
registered trademarks, and VRS
TM
is a trademark of Kofax Image Products, Inc. QuickScan® is a trademark and ISIS is a
registered trademark of Captiva Software Corporation. Adobe®, Adobe® Reader®, Acrobat® Reader®, Adobe®
Acrobat®, and the Adobe® PDF® logo are registered trademarks of Adobe Systems Incorporated in the United States
and/or other countries. The Adobe PDF logo will appear in this product’s software, and full access to Adobe software
features is only available if any Adobe product is installed on your computer.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark and SharePoint® is a
registered trademark of Microsoft Corporation. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX
toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc. All Rights Reserved. All other products mentioned
herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The
software described is furnished under a licensing agreement. The software may be used or copied only in accordance with
the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in
the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to
another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing
agreement, without the express written permission of Visioneer.
Part Number: 05-0593-300
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all
such laws and regulations.
DocuMate 250 Scanner User’s Guide iii
Table of Contents
Welcome
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Xerox DocuMate 250 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Step 1: Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 2: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 3: Connect the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step 4: Connect the USB Cable and Turn on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Additional Applications Available with Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
View the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Register Your Scanner and Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scanning
Load Documents to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Scanning from One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring the One Touch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Selecting Document and File Format Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Selecting Options for a Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Destination Application Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Scan and Burn to a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Scanning with Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Creating an HTML Web Page from Your Scanned Documents . . . . . . . . . . . . . . . . . . . . . . . . . 52
Transferring Scanned Documents to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Checking the Hardware and Setting the Lamp Power Saving . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Scanning with the TWAIN Interface
Accessing the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Scanning from the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
DocuMate 250 Scanner User’s Guide iv
Scanning with the WIA Interface
To scan using WIA from Microsoft Paint: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Fine Tuning Your Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Scanning with the ISIS Interface
Accessing the ISIS interface in QuickScan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance
Cleaning the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Replacing the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Status Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Uninstalling the Scanner and One Touch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Uninstalling the PaperPort and OmniPage Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
To Install Another Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Xerox DocuMate 250 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Xerox DocuMate 250 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
It’s Illegal in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
It’s Illegal in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Federal Communications Commission (FCC) for USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Energy Star for the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
RoHS and WEEE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Product Recycling and Disposal for USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
DocuMate 250 Scanner User’s Guide 1
Welcome
Your new Xerox DocuMate 250 scanner can quickly scan stacks of color,
grayscale, and black-and-white documents, up to 8.5" x 14", and place
their electronic images on your computer.
What’s in the Box
Before starting the scanner assembly and software installation, please
check the contents of the box to make sure that all parts are included. If
any items are missing or damaged, contact the dealer where you
purchased the scanner.
DocuMate 250 Scanner
Power SupplyPower Cord
Input Tray
USB Cable Replacement
ADF Pad
Output Tray
Two CD’s
Disc 1 and Disc 2
Quick Install Guide Technical
Support Card
Welcome
2 DocuMate 250 Scanner User’s Guide
The Xerox DocuMate 250 Scanner
Input tray—Holds documents in the scanner.
Paper guides—Adjust to fit the document width.
One Touch buttonPress to scan a document.
Status light—Shows the scanner’s status. Refer to the “Status Light
Troubleshooting Codes” on page 72 for additional details.
Output tray—Holds documents after scanning through the ADF.
ADF cover release—Opens the cover on the Automatic Document
Feeder.
Power switch—On/Off power switch.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the
computer.
One Touch button
Input tray
ADF cover release
Power switch
USB port
Power jack
Status light
Paper guides
Output tray
DocuMate 250 Scanner User’s Guide 3
Welcome
What You Need
An IBM-compatible Pentium PC, or AMD equivalent with:
A CD-ROM drive
An available Universal Serial Bus (USB) port
Microsoft Windows operating system: 2000 (Service Pack 4), XP
(Service Pack 1 and 2), or Vista
Windows 2000 and XP: Minimum of 512 megabytes (MB) of internal
memory (RAM)
Windows Vista: Minimum of 1 gigabyte (GB) of internal memory
(RAM)
350 MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
High Color (16-bit) or True Color (24-bit or 32-bit)
Resolution set to at least 800 x 600 pixels
To set your monitor’s colors and resolution:
Open the Windows Control Panel
Double-click on Display then select the Settings tab
Documentation
The following documentation is provided with your scanner:
Quick Install Guide—Abbreviated installation instructions.
Xerox DocuMate 250 Scanner User’s Guide—On the Installation CD;
contains detailed installation, scanning, configuration, and
maintenance information.
PaperPort User’s Guide—On the Installation CD; contains detailed
feature and configuration information for the PaperPort software.
Online Help—For the scanner configuration, TWAIN and WIA
interfaces, and PaperPort software application.
Installation
4 DocuMate 250 Scanner User’s Guide
Installation
Installation is a quick, four-step process:
1. Assemble the scanner
2. Install the software
3. Connect the power supply
4. Connect the USB cable and turn on the power
Before You Begin
Please make sure of the following before you begin installation:
The information in this guide may cover software not provided
with the scanner you purchased. Disregard any information
about the software not applicable to your chosen product.
Please visit our web site at www.xeroxscanners.com for the
latest software updates for your Xerox DocuMate 250 scanner.
If your computer has AntiVirus or AntiSpyware software running,
you may see messages during installation asking you to allow
the installation to proceed. Although the messages will differ
based on the software your computer is running, in each case
you should allow the installation to proceed. Alternatively, you
can turn off the AntiVirus or AntiSpyware software before
installing your scanner. But if you do, make sure to turn it back
on again when installation is finished.
If you already have a scanner connected to your computer, you
may need to remove its driver programs to properly install and
operate your Xerox DocuMate 250 scanner. Please see
“Troubleshooting” on page 70 for more information, and
“Uninstalling Your Scanner” on page 73 for basic instructions to
uninstall driver programs. Also see the User’s Guide that you
received with your other scanner for specific instructions.
If your computer is running Windows Vista, you may see the
Vista User Account Control screen asking you to confirm system
changes. Click the continue button to allow the installation to
proceed.
DocuMate 250 Scanner User’s Guide 5
Installation
Step 1: Assemble the Scanner
1. Remove all shipping tape from the top and bottom of the scanner.
2. Carefully remove the protective foam from the ADF cover release,
then press the release and open the Automatic Document Feeder
cover.
3. Carefully remove any foam that may have gotten inside the document
feeder, and close the cover.
4. Align the slots on the input tray with the ridges on the scanner and
slide it down until it snaps into place.
ADF Cover
Release
Installation
6 DocuMate 250 Scanner User’s Guide
5. Insert the pins on each side of the output tray into the holes on the
scanner.
6. Flip open the extension on the output tray so it is fully extended.
7. Proceed to “Step 2: Install the Software”.
DocuMate 250 Scanner User’s Guide 7
Installation
Step 2: Install the Software
To install the software:
1. Start Microsoft Windows and make sure no other applications are
running.
2. Insert Disc 1 into your computer’s CD-ROM drive.
The CD automatically starts.
NOTE: The software is on the two CD’s you received with your scanner.
Please be sure to install from Disc 1 first.
NOTE: If the CD does not start, check the following:
Make sure the CD drive’s door is completely shut.
Make sure the CD was inserted in the drive in the proper direction
(label side up).
To launch the CD manually:
Open the Windows option for My Computer. You can do this by
double-clicking on the My Computer icon on your desktop.
Double-click the icon for your CD-ROM drive.
The Installation menu for the CD should now open.
If the menu does not open:
From the list of files on the CD, double-click the file named
START32.EXE.
NOTE: The Scanner Readme file has late-breaking news about
your scanner. The Scanner Readme file is in HTML format and will
open in any standard browser.
Installation
8 DocuMate 250 Scanner User’s Guide
3. On the Main Menu, select Install Products.
4. Make sure the boxes for Nuance PaperPort
®
and Scanner Driver
are checked.
5. Click Install Now.
6. The Select Language window opens. Click the drop-down menu
arrow and select the language to use. Click OK.
DocuMate 250 Scanner User’s Guide 9
Installation
The PaperPort installation begins:
1. The Select Language window opens. Click the drop-down menu
arrow and select the language to use. Click OK.
2. On the PaperPort Welcome window, click Next.
Installing PaperPort will uninstall any existing version of PaperPort
and will install the newer version while retaining all of your previous
PaperPort files.
3. Read the PaperPort license agreement and select I accept the
terms in this agreement, then click on Next. If you choose not to
accept the license agreement, the installation will terminate and the
PaperPort software will not be installed.
4. Follow the instructions on screen to finish installing the PaperPort
software.
5. At the InstallShield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your computer,
click Restart.
The scanner driver installation will now begin:
The scanner install will automatically launch after the PaperPort
installation finishes.
1. The Welcome to the One Touch 4.0 Setup Wizard Opens.
2. Click Next.
3. On the Xerox License Agreement window, read the license
agreement. If you accept the terms, select I Agree then click Next.
If you choose not to accept the license agreement, the installation will
terminate and the scanner driver will not be installed.
4. The next window lists the choices of the drivers that you can install for
your scanner.
Installation
10 DocuMate 250 Scanner User’s Guide
5. Select the option you want then click Next.
Full Install (OneTouch and TWAIN)—This is the recommended
installation. It installs the One Touch 4.0 software, which provides
the necessary driver software for the scanner buttons to work. It
also installs the TWAIN and ISIS drivers for scanning from within
TWAIN and ISIS scanning applications.
TWAIN and ISIS—The TWAIN and ISIS drivers are installed and
you can scan from within TWAIN and ISIS scanning applications.
You will not be able to use the buttons on the scanner.
TWAIN Only—The TWAIN driver is installed and you can scan
from TWAIN scanning applications only. You will not be able to
use the buttons on the scanner.
ISIS Only—The ISIS driver is installed and you can scan from
ISIS scanning applications only. You will not be able to use the
buttons on the scanner.
6. During installation you will see this window asking you to select one of
the images for the Color Space setting. Select the option that looks
best to you and click Next.
The Color Space setting sets the gamma value for the scanner so
scanned items look good on your monitor.
NOTE: If your computer is running Windows XP or Windows Vista,
Microsoft’s Windows Image Acquisition (WIA) interface for scanning is
always available, regardless of your selection on this window.
DocuMate 250 Scanner User’s Guide 11
Installation
7. STOP when you see the “Complete the installation by connecting
your hardware” window. Do NOT click OK yet. Leave the window
open and proceed to the next section, “Step 3: Connect the Power
Supply” on page 12.
Installation
12 DocuMate 250 Scanner User’s Guide
Step 3: Connect the Power Supply
1. Plug the power supply into the power port on the scanner.
2. Plug the power cord into the power supply and into a wall outlet.
3. Now proceed to the next section, “Step 4: Connect the USB Cable
and Turn on the Power”.
NOTE: Only use the power supply (HEG42-240200-7L made by
HiTron) included with your scanner. Connecting any other type of
power supply may damage your scanner, and will void its warranty.
DocuMate 250 Scanner User’s Guide 13
Installation
Step 4: Connect the USB Cable and Turn on the Power
The Xerox DocuMate 250 scanner connects to any available USB port.
Check your computer’s manual for USB port locations.
1. Remove any protective tape from the USB cable.
2. Plug the USB cable into the USB port on the scanner then into a USB
port on the computer.
If the plug does not attach easily, make sure that you are plugging it in
correctly. Do not force the plug into the connection.
3. Turn on the power switch, located on the back of the scanner to the
left of the power port.
The status light comes on and flashes indicating that the scanner is
receiving power.
If you are using Windows XP or Windows Vista, and have plugged the
USB cable into a USB 1.1 port, an information bubble may open
explaining that “A HI-SPEED USB device is plugged into a non-HI-
SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if
available) or just disregard the message. If you leave it plugged into
the USB 1.1 port, your scanner may scan a bit slower than the 50
pages per minute available with a USB 2.0 port.
Your computer then recognizes that a scanner has been plugged into
the USB port and automatically loads the appropriate software to run
the scanner.
If your computer is running Windows XP or Windows Vista, you will
see a message similar to the following.
USB
Installation
14 DocuMate 250 Scanner User’s Guide
4. When you’re certain that the software has completely loaded, return
to the “Complete the installation by connecting your hardware”
window. Click OK.
You can also click More to see a quick overview about accessing and
navigating the One Touch Button Panel.
The scanner’s status light is blue when the scanner and computer are
communicating properly.
5. Click Close on the Installation Complete window to close and exit the
software installer.
DocuMate 250 Scanner User’s Guide 15
Installation
Additional Applications Available with Your Scanner
Your scanner includes free, additional applications as described in the
following table.
1. Return to the disc’s Main Menu and click Install Products.
2. Select the additional applications you want to install, then click Install
Now.
The free Adobe Acrobat Reader software is located on the CD with
the User Guides. See the steps on page 18 to install Adobe Acrobat
Reader.
3. Click Install Products.
You will see the screen that shows the applications. Applications
already installed have Installed! next to them.
4. Follow the instructions on the screen to install each of the additional
products.
See the following table to decide which software you would like to
install.
Installation
16 DocuMate 250 Scanner User’s Guide
If you selected OmniPage Pro for installation, a window tells you to insert
the second CD to install it.
Software About the Software
Adobe
®
Acrobat
Reader
®
Adobe Acrobat Reader is a stand-alone application that you use to open, view,
search, and print PDF files. This application is located on the disc in the User
Guides section.
QuickScan
TM
QuickScan is a stand-alone, out-of-the-box imaging solution that provides all the
necessary capabilities for high-speed scanning, image enhancement, viewing,
annotation, printing and storing images. It uses an ISIS-certified driver for
scanning and includes flexible job separation and barcode recognition. The
Demo version lets you try the application.
Kofax
®
VRS
®
and
Kofax
®
Scan Demo
Kofax VRS automatically enhances scanned documents from less than perfect
originals. It is an additional scanning interface that uses patented VRS
(VirtualReScan) technology, and ensures your scanning is as efficient and easy
as possible, while also improving both the quality of the scanned images. Kofax
VRS uses an ISIS-certified driver for scanning. This software provides an
additional method to scan from your scanner. The Demo version lets you try the
application first.
At the end of the Kofax VRS software installation you may see the message
"SVS001: The VRS installation does not install an ISIS driver for the scanner you
selected. Please install the ISIS driver packaged with your scanner.”
This is not an error, please disregard this message and click OK. The Kofax VRS
Certified ISIS
®
driver is installed correctly when you install it with your Xerox
DocuMate 250 scanner.
OmniPage
®
OmniPage Pro provides precision OCR analysis, advanced layout detection, and
Logical Form Recognition™ (LFR) technology. Advanced security features
quickly turn office documents and forms into over 30 different PC applications for
editing, searching and sharing. Custom workflows handle large volumes of
documents, and you can use its tools to print to PDF.
DocuMate 250 Scanner User’s Guide 17
Installation
1. Click Exit Disc 1 and remove Disc 1 from the CD-ROM drive.
2. Insert Disc 2 into the CD-ROM drive.
The OmniPage Pro Installation menu opens automatically. If it does
not open, see the note on page 7.
3. Select Install OmniPage Pro.
4. Follow the instructions on the screen to install OmniPage Pro.
5. When installation is finished, return to the Installation menu and click
User Guide.
The OmniPage Pro User Guide opens for you to view and save to
your computer.
You will need Adobe Acrobat Reader to view and save the OmniPage
Pro user guide. If you do not have Adobe Acrobat Reader installed,
please install it from Disc 1.
6. When you are finished saving the OmniPage Pro User Guide, return
to the Installation menu and click
Exit.
7. Remove Disc 2 from the CD-ROM drive.
Installation
18 DocuMate 250 Scanner User’s Guide
View the User Guides
1. To get the documentation for each of the additional products, return to
the Main Menu window of Disc 1 and click User Guides.
The User Guides window opens. Use this window to view and save
the User Guides you want.
The User Guides are in Adobe® Acrobat® PDF format. If you need
to, click Acrobat Reader to install it now. Follow the instructions on
the installation windows.
If your computer already has Adobe Acrobat Reader installed, please
do not select it unless the version provided on the installation DVD is
a newer version than the one currently installed on your computer.
2. Click the name of a User Guide you want to view and it will open in
Acrobat Reader. Use the Acrobat Reader Save command to save
that User Guide on your computer.
The SharePoint Mini-Guide has information about a feature in the
One Touch 4.0 software to link to Microsoft’s SharePoint application.
This brief Mini-Guide explains how to setup the SharePoint link in
One Touch.
The One Touch VRS Mini-Guide has information about a feature in
the One Touch 4.0 software to use VRS when scanning. This brief
Mini-Guide explains what the feature is and how to use the VRS
settings when creating or modifying a scan configuration.
The One Touch OmniPage Mini-Guide has information about the
OmniPage module in the One Touch 4.0 software. This brief Mini-
Guide explains what the feature is and how to use the OmniPage
settings when creating or modifying scan configurations.
3. When you’re finished, click Main Menu to return to the Main Menu
window and click Exit.
4. Remove the installation disc and store both discs in a safe place.
That’s it! Installation is finished and your Xerox DocuMate 250 scanner is
ready to scan.
DocuMate 250 Scanner User’s Guide 19
Installation
Register Your Scanner and Check for Updates
Registering your scanner is important as it provides you with access to
free telephone support service. Registration also gives you free access to
software updates for your scanner.
To register your scanner:
1. Right-click on the One Touch icon in the Windows Notification Area
(at the bottom right corner of the screen).
2. Choose Check for Online Updates from the pop-up menu.
3. Follow the instructions on the screen and register your scanner by
entering your scanner’s serial number and your email address.
The serial number is located on the underside of the scanner.
After registration is complete you will receive an email message with
your RegID.
4. After receiving your RegID, write it down on a piece of paper and
keep it with your scanner so you will be able to find it easily.
NOTE: A valid email address is required.
The Serial Number.
Scanning
20 DocuMate 250 Scanner User’s Guide
Scanning
If you selected the recommended Full Install option for your scanner’s
driver (see page 10), then you have several different scanning options
with your Xerox DocuMate 250 scanner. Each method scans equally well,
so use the one with appropriate options for the item you are scanning.
One Touch Scanner Button When you press the scanner button,
documents are scanned using to a software application on your
computer. See “Scanning from One Touch” on page 22.
One Touch Button Panel—Use this option to scan from the
computer screen. Scanning from on-screen One Touch Button Panel
is the same as pressing the scanner button, except you click an icon
that represents the scanner button. See “Scanning from One Touch”
on page 22.
TWAIN Interface—The TWAIN interface is for scanning from various
programs on your computer. The TWAIN interface can be access
from the PaperPort software, as well as from other programs such as
Microsoft Word. See “Scanning with the TWAIN Interface” on
page 58.
Windows Image Acquisition (WIA)—If your computer is running
Windows XP or Windows Vista, you can use this option to scan with
the Microsoft WIA interface. See “Scanning with the WIA Interface” on
page 63.
ISIS Interface—This option uses the ISIS interface for scanning. The
ISIS interface for each application varies depending on the
application. See “Scanning with the ISIS Interface” on page 66.
DocuMate 250 Scanner User’s Guide 21
Scanning
Load Documents to Scan
When you press the One Touch button, documents are scanned using the
current scan settings. The scanned images are then sent to a software
application (known as the Destination Application) or to a storage folder
on your computer.
1. Adjust the paper guides for the width of the paper. If you are scanning
legal-sized documents, unfold the output tray extension.
2. Load the documents face down, with their tops into the Automatic
Document Feeder.
NOTE: Always remove any staples or paper clips from documents
before inserting them into the scanner’s Automatic Document Feeder.
Staples and paper clips can jam the feed mechanism and scratch the
internal components. Also remove any labels, stickers, or Post-It™
notes that may come off during the scanning process and get stuck in
the scanner. Misuse as described here will void your scanner’s warranty.
Scanning
22 DocuMate 250 Scanner User’s Guide
Scanning from One Touch
One Touch is your main scanning interface for using the scanner. The
One Touch button on the scanner mirrors the One Touch Button Panel on
screen.
Based on the recommendation installation of PaperPort and the scanner
driver, your scanner is preconfigured to scan to the PaperPort application.
1. Adjust the paper guides for the width of paper and load the
documents with their tops into the Automatic Document Feeder.
2. Either press the One Touch button on the scanner or, click on the
One Touch icon in the Windows Notification Area (at the bottom right
corner of the screen).
If you scan from the button panel, click the Destination Application
icon in the panel to start scanning.
3. The scanner begins scanning. When the process finishes, the
scanned images appear in the Destination Application. In this
example the destination is PaperPort.
Pressing the button on the scanner or
clicking the Scan icon in the One Touch
panel initiates a scan.
DocuMate 250 Scanner User’s Guide 23
Scanning
Using the One Touch Button Panel
The One Touch Button Panel is your on-screen set of controls for the
scanner. Form the panel you can access the hardware settings for your
scanner and configure the One Touch button.
Click on the One Touch icon to open the panel.
The Title Bar
Green arrows—click to cycle through the panel’s 2 views.
Scanner icon—click to open the scanner’s hardware properties.
Red “X”—click to close the One Touch panel.
The Detail View
Left-click on a Destination Application icon to start scanning.
Right-click on a Destination Application icon to open the One Touch
Properties.
Double-Click on the detailed information to open the One Touch
Properties.
The Hardware View
Left-click on the scanner icon to return to the Button view.
Right-click on the scanner icon to open the scanner’s hardware
properties.
The Detail ViewThe Hardware View
The Title Bar
Scanning
24 DocuMate 250 Scanner User’s Guide
Configuring the One Touch Buttons
When you installed the scanner, the software configured the One Touch
button with settings consisting of: a Destination Application, a Scan
Configuration, and a File Format. The One Touch properties window is
where you select these 3 settings.
1. Click the One Touch icon.
2. Right-click on the Scan button on the One Touch panel.
3. The One Touch Properties window opens.
The One Touch Properties window also opens when you press, hold
down, and release the Scan button on the scanner.
Changing a Button Setting
1. Click on an application name in the Select Destination list.
2. Select a file format in the Select Format panel.
3. Select a scanning configuration in the Select Configuration list.
4. Click on OK to save the changes.
5. Click on the button that you made the changes for.
6. The scanner starts scanning and sends the image to the application,
with the file format and scanning configuration you specified.
The next section contains detailed information on making changes in the
One Touch Properties window.
Right-click on the Scan button and
the Properties window opens.
NOTE: Grayed out options in the One Touch Properties window are not
appropriate for your scanner model.
DocuMate 250 Scanner User’s Guide 25
Scanning
Selecting New Settings for a Button
The settings on the One Touch properties window are:
Select Destination—The list of Destination Applications that One Touch
can send a scanned image to so that this application opens immediately
after scanning is complete.
Select Configuration—The list of available scan configurations for the
selected button. The configuration’s basic settings include: scanning
mode, resolution (dpi), page size, brightness (Br), and contrast (Cr). To
see a selected scan configuration’s settings, click its icon. Click the icon
again to close the detailed information.
The Destination
Application. This is
the application that
opens when you are
finished scanning.
The settings that the
scanner uses when
scanning.
The file format of the
scanned item.
Click to set
One Touch options.
NOTE: If you select a word processing program such as Microsoft
WordPad or Microsoft Word that can be used for OCR (such as TEXT,
RTF, or DOC), the text in scanned images is automatically converted to
word processing text.
Select the application you
want One Touch to send
the scanned image to.
Click the icon of a
selected configuration
to view its settings.
Scanning
26 DocuMate 250 Scanner User’s Guide
These icons next to each scan configuration indicate the scanning mode:
Select Format—A set of file formats for the scanned image for the
selected button. The available formats are based on the type of
destination application you select.
The icon names indicate their file types. See “Selecting Document and
File Format Options” on page 35 for more information about the available
formats.
Options tab—Displays a window for selecting options related to the
selected Destination Application for the scanned image. See “Selecting
Options for a Button” on page 39 for instructions on configuring the list of
available destinations.
Properties button—Displays a window for selecting properties for each
type of Destination Application. See “Setting Destination Application
Properties” on page 41.
Refresh button—Updates the links between all your computer’s
Destination Applications and One Touch 4.0. If you install new software
that can be used as a Destination Application, click the Refresh button to
link the new software to One Touch 4.0.
New/Copy/Edit/Delete buttons—Click New or Copy to add new scan
configurations to the list. Click Edit or Delete to change or remove them.
See the sections “Creating a New Scan Configuration” on page 27 and
“Editing or Deleting Scan Configurations” on page 34.
OK/Cancel/Apply buttonsOK accepts any changes and close the
window. Apply accepts any changes but leaves the window open so you
can continue making additional changes. Cancel closes the window
without accepting any changes.
NOTE: Use Configure Before Scan if you want to set the scanning
mode manually before scanning. See “Configure Before Scan” on
page 46.
Color GrayscaleBlack and White
Configure
Before Scan
DocuMate 250 Scanner User’s Guide 27
Scanning
Creating a New Scan Configuration
The scan configurations are where you select the scanning resolution,
mode (color, black&white, or grayscale), and a number of other settings.
To create a new configuration:
1. Open the One Touch Properties window.
2. Scroll through the applications in the Select Destination list and click
the application you want for the new scan configuration.
3. Click the New button.
If you want to start from the settings of another configuration, select
the configuration, then click the Copy button.
The Scan Configuration Properties dialog box opens.
The Scan Configurations.
Click New to create a
new Scan Configuration.
Scanning
28 DocuMate 250 Scanner User’s Guide
The Scan Settings Tab
1. On the Scan Configuration Properties dialog box, type a name.
2. Select scan settings for the new scan configuration.
Mode—Select a scanning mode:
Black&White to scan in black and white. For example, letters
and memos are usually scanned in black and white.
GrayScale to scan items such as documents containing
drawings or black and white photographs.
Color to scan color photographs and other color items. Color
scans have the largest file size.
Resolution—Drag the slider to the right or left to adjust the dots per
inch (dpi) of the resolution. The maximum resolution is 600 dpi; the
minimum is 50 dpi. Higher dpi settings take longer to scan and
produce larger files for the scanned images.
Brightness and Contrast—Drag the sliders to the right or left to
adjust the brightness and contrast of the scanned image. The
Contrast setting does not apply to the Black&White mode.
Brightness refers to the lightness or darkness of the image. Contrast
is the range between the darkest and lightest portions of the image.
The greater the contrast, the more difference between the lighter and
darker shades in the image.
3. If you want to lock the configuration, click the key icon to change it
from a key to a lock.
4. Click on Apply to save the changes on the Scan Settings tab.
5. If there are no other settings you want to change, click OK to save the
new configuration.
It will now be in the list of Scan Configurations on the One Touch
Properties window for the appropriate Destination Applications.
If the configuration
is locked, click the
lock to unlock it. The
icon becomes a key.
Type a new name for
the configuration.
Select the scan mode
and drag the slider to
set the resolution.
Drag the sliders to set
the Brightness and
Contrast.
DocuMate 250 Scanner User’s Guide 29
Scanning
The Page Settings Tab
1. Click the Page Settings tab to select page options.
Standard—Click the menu arrow and choose a page size from the
list.
Custom—Enter the horizontal and vertical page dimensions in the
boxes. The maximum size is 8.5" x 14". Click the name of the units,
inches or millimeters, to toggle between them.
Improvements and Settings—One the options that apply to the
selected scanning mode on the Scan Settings tab are available.
AutoCrop to Original—Select this option to let the scanner
automatically determine the size of the item being scanned.
Always use the paper guides on the scanner so the page is not
skewed. Skewed pages may not crop properly.
Reduce Moire Patterns—Moire patterns are wavy, rippled lines
that sometimes appear on the scanned images of photographs or
illustrations, particularly newspaper and magazine illustrations.
Selecting Reduce Moire Patterns will limit or eliminate moire
patterns in the scanned image. This option is only available for
the Grayscale or Color Mode lower resolutions.
Straighten Image—Select this option to let the scanner
automatically determine if a page is skewed, then straighten its
image. If the page is fed through at too great an angle, the image
may not scan correctly. In that case, re-scan the page using the
paper guides to feed the paper in straight.
Click to toggle
between inches
and millimeters.
Scanning
30 DocuMate 250 Scanner User’s Guide
Invert Image—Only available for Black&White Mode, this option
reverses the black and whites of an image.
Color Filter—Color filter is the ability of your scanner to
automatically remove a color from a scanned item. Color filter
applies to Black&White or Grayscale Mode.
2. Click on Apply to save the changes on the Page Settings tab.
3. If there are no other settings you want to change, click OK to save the
new configuration.
It will now be in the list of Scan Configurations on the One Touch
Properties window for the appropriate Destination Applications.
Original Image Inverted Image
The original with a red
watermark over black text.
The scanned item with
the red filtered out.
DocuMate 250 Scanner User’s Guide 31
Scanning
The Advanced Settings Tab
1. Click the Advanced Settings tab.
The options of the Advanced Settings tab are for the Color or
Grayscale scanning mode.
2. Drag the sliders to the left and right to change the color settings. As
you do, the image changes to show the effects of the new settings.
Saturation—the strength or purity of a color.
Hue—the color your eyes see as reflected from the image.
Gamma—controls the brightness of the midtone colors.
3. Click on Apply to save the changes on the Advanced Settings tab.
4. If there are no other settings you want to change, click OK to save the
new configuration.
It will now be in the list of Scan Configurations on the One Touch
Properties window for the appropriate Destination Applications.
Scanning
32 DocuMate 250 Scanner User’s Guide
The Device Settings Tab
A Device Settings tab is on the Scan Configurations dialog box when your
selected Destination Application sends the scanned image to a printer,
fax application, or other device. You use the options on the Device
Settings tab to select settings for the device.
1. Click on the Device Settings tab.
Fit to page, reduce image if necessary—If the image is too big to fit
on a single page, the image will automatically be reduced to fit the
page.
Actual size, crop image if necessary—If the image is too big to fit
on a single page, the image will automatically be cropped around its
edges to fit on the page.
Center image on page—The image will be printed in the center of
the page instead of at the top right corner.
Maintain aspect ratioThe aspect ratio is the length-to-width
relationship of the image’s dimensions. Select this option so the
image’s relative proportions remain constant.
AutoRotate image for best fit—If the image is a Landscape format
and the device is printing in the Portrait mode, or vice versa, rotates
the image to fit on the page.
Collate copies—If you are printing more than one page, collate the
copies. Enter the number of copies in the Copies box.
Advanced—Click to see additional settings for the device. The dialog
box that opens is specific to the device. For example, if the device is
your printer, the dialog box is your printers setup settings.
2. Click OK or Apply.
DocuMate 250 Scanner User’s Guide 33
Scanning
The Storage Options Tab (Archive)
A Storage Options tab is on the Scan Configurations dialog box when the
Destination Application is Transfer to Storage. You use the options on this
tab to select where to save your scanned items for storage when
scanning with that particular Scan Configuration.
1. Click on the Storage Options tab.
2. Click the Storage Layout options you want.
All documents are in the root—The scanned documents are saved
in the root of the folder specified in the Storage Location.
Documents are put into folders by month, week, or type—Folders
are created based on your selection (month, week, or type) and the
scanned documents are saved in those folders. New folders are
created for each month and week so you can keep track of when you
scanned the documents.
3. If you want to store your archive documents in some other location,
click the Browse button to specify the new location.
4. Click OK or Apply.
Scanning
34 DocuMate 250 Scanner User’s Guide
Editing or Deleting Scan Configurations
Editing and deleting is normally for the configurations you create, not for
your scanner’s pre-set configurations.
To edit or delete a scan configuration:
1. Open the One Touch Properties window.
2. Select the scan configuration you want to edit or delete.
To delete the configuration, click the Delete button.
To edit the configuration, click the Edit button.
Edit the settings and click OK.
3. Click OK to close the One Touch Properties window.
NOTE: Your scanner comes with a number of configurations pre-set at
the factory. To ensure that your scanner will always have a set of
correct scan configurations, do not delete the pre-set configurations.
We also recommend that you keep those configurations locked so they
are not inadvertently deleted. That way, you will always have the
factory-settings available. If you do delete or edit them, and want to get
the factory pre-sets back again, you will need to uninstall then re-install
your scanner.
Select the scan configuration
to edit or delete. It must be
unlocked, as indicated by not
having a lock displayed here.
DocuMate 250 Scanner User’s Guide 35
Scanning
Selecting Document and File Format Options
The Document and File Format options that you select determines the file
format of the scanned document. Appropriate format options and file
types are available for the type of Destination Application selected for the
button.
The available options are for images and text.
Create Single Image Files
The TIFF and PDF formats, as well as the text document formats, support
multiple page documents. Select Create single image files if you want
one file created for each image scanned. Note that this option is
automatically selected and disabled if you have selected a format that
only supports single pages, such as BMP or JPG.
Image Formats
Select an image file format for photos, artwork or other documents that
you want to save as images. BMP and TIFF are standard image file
formats generally used if you want to do additional image processing,
such as photo touch-up or color correction. Both of those file formats tend
to be larger than the JPEG format.
The JPEG format is often used for images on web pages, or if file size
might be a problem when electronically sending the files. JPEG files are
reduced in size by lowering their image quality, and you can select the
degree of quality for your scanned images from the JPEG file format icon.
The PDF format is often used to create images of text pages. The PDF
format is also used to put multi-page documents on web sites as pdf-
readable files. As with the JPEG option, the PDF format can be reduced
in size or quality.
Image Formats Text Formats; sPDF is only one of
several text formats available.
Scanning
36 DocuMate 250 Scanner User’s Guide
To select a JPEG or PDF file size:
1. Select JPG or PDF as the page format, then right-click on the icon.
2. Choose the file size/image quality option for your scanned images.
Minimize Size—Smallest file size, lowest image quality.
Normal—Medium file size, some loss of image quality.
Maximize Quality—Largest file size, no loss of image quality.
Your selection pertains only to the button currently selected on the
One Touch Properties window. Other buttons that have JPG or PDF
selected as the Format are not affected.
3. Click OK or Apply on the One Touch Properties window.
Text Formats
Selecting the text format option also selects OCR processing as an
automatic step for scanning. Therefore, when you scan a document with
the text format selected, the text portions of the document are
automatically converted to editable text. See “Scanning with Optical
Character Recognition (OCR)” on page 49.
As you select Destination Applications that are text applications, the text
format icon changes to match the file type of the application. In some
cases, the Destination Application supports several file types, and you
can right-click on the icon to choose the particular file type for that
application.
The specific text format; this example is
for Microsoft Word Rich Text Format.
DocuMate 250 Scanner User’s Guide 37
Scanning
To select a file type for the text format:
1. Select the Destination Application.
2. Right-click on the text format icon.
3. Choose the file type that you want for the text format.
Your selection of a file type pertains only to the button currently
selected on the One Touch Properties window.
Simple Text—The .txt file format. Text with no formatting; used by the
standard Microsoft Notepad application.
Rich Text Format—The .rtf file format. Text that retains formatting
when converted. Available with Microsoft Wordpad and Word.
Word Document—The .doc file format used by Microsoft Word.
Comma Delimited—The .csv file format; used for database or
spreadsheet data with fields, when the document is converted into
editable text the fields are maintained.
Excel Spreadsheet—The .xls file format used by Microsoft Excel.
HTML Document—The .htm file format used to create web pages.
Searchable PDF—he .sPDF file format used by Adobe Acrobat and
OmniPage Pro. This format converts scanned text into PDF with text
search and OCR capabilities.
Example menu of the TEXT when
the Destination Application is
Microsoft Word.
Example menu of the TEXT format
when the Destination Application is
Transfer to Storage.
Scanning
38 DocuMate 250 Scanner User’s Guide
Normal PDF—The .nPDF file format used by Adobe Acrobat and
OmniPage Pro. This format converts scanned text into PDF with text
search and OCR capabilities, plus you can edit the text in a PDF
editing program.
The OCR Options provide a series of selections for the OCR feature
when you scan text. This menu option is only available if you have the
One Touch OmniPage Module or OmniPage Pro software installed on
your computer. For details, refer to the One Touch OmniPage Mini-
Guide located in the User Guides section on the installation disc.
Note that the OCR Options settings apply to all buttons. If you change
them for one button, those changes apply to the other buttons as well.
4. Click OK or Apply on the One Touch Properties window.
DocuMate 250 Scanner User’s Guide 39
Scanning
Selecting Options for a Button
The One Touch Options determine the types of Destination Applications
available for the button, and addtional options for One Touch 4.0.
To select options:
1. Open the One Touch Properties window and click the Options tab.
2. Click the Select Button menu arrow and choose the button for new
options. The example above shows the eMail button is selected.
3. Select button options as described below.
Show All Destinations—The list of Destination Applications
available for the selected button will include all of the applications on
your computer that can receive scanned images.
Select Destinations—Individually choose the types of applications to
include in the list of Destination Applications. Check the boxes for the
type of application to include.
Document Management includes PaperPort and other
applications for processing and keeping track of your scanned
documents.
Image Editors include Microsoft Paint and other drawing and
graphics applications.
Text Editors include Microsoft Word and WordPad, Microsoft
Excel, and other word processing and spreadsheet applications.
PDF applications are for documents scanned to PDF format.
Email includes Microsoft Outlook and other email applications.
Storage and CD-R/W is for either storing scanned documents in
a folder, or sending them to a CD burner to create a CD
containing the scanned documents.
Options tab
Scanning
40 DocuMate 250 Scanner User’s Guide
Fax and Print is for sending your scanned documents directly to
your printer or fax software for faxing.
Sti event forwarding is for using another application’s interface
for scanning.
4. Click Apply then click the Multi Function tab to see the changes.
See “Setting Destination Application Properties” on page 41 for details
about the destination application options.
Global Options
Show Progress Window—Select this option to display the scanning
progress window.
Use enhanced folder browser—Select this option if you want to
save your scans to a network location that is not a mapped drive on
your computer.
Create copies of scanned documents—Images sent to a printer,
fax or eMail application are temporary files that are not saved to your
computer. Use create copies of scanned documents if you want a
copy saved on your hard drive. Selecting this option enables the
Folder Copy Options field for you to choose where the files are saved.
This option is not available if either Document Management or
Storage and CD-R/W are selected because these destinations
automatically save the files in the folder location you specify.
Folder Copy Options—Click the Browse button and select a folder
to save the images. Select the grouping option for how you want the
documents to be organized.
DocuMate 250 Scanner User’s Guide 41
Scanning
Setting Destination Application Properties
The different types of Destination Applications have various properties
that you can select.
1. On the One Touch Properties window, click a Destination Application.
2. Click the Properties button.
PaperPort Properties
These properties apply to PaperPort, and are for designating the folder to
receive your scanned items.
1. Select the PaperPort folder where you want the file of the scanned
image to be located. Click OK.
2. When PaperPort opens after you finish scanning, the thumbnails of
your scanned documents are on the Desktop in that folder.
Click a Destination
Application.
Click the Properties
button
Scanning
42 DocuMate 250 Scanner User’s Guide
Text Documents Properties
These properties apply to Microsoft Word, Microsoft Excel
®
, and other
text editing applications.
1. Click in the OCR settings boxes for the options you want.
Always send a file, even when no text was found—The scanned
file is sent to the OCR reader even if the image does not appear to
contain text.
Show message if text recognition failed—A message will open on
the screen if the OCR reader does not detect text in the image.
2. To add another application to the list, click the Add Application
button.
DocuMate 250 Scanner User’s Guide 43
Scanning
3. Click Browse to find the application you want to add to the list.
When you select the application using the Browse button, steps 1 and
2 on the dialog box are automatically filled in, and the application icon
appears in step 3.
4. Select the icon in Step 3 of the dialog box. That is the icon that will
appear in the One Touch Destination List.
5. In step 4 of the dialog box, select the file formats that the application
will accept.
Refer to the documentation you received with the application to see
which text formats the application accepts.
6. Click the Add button.
7. Click OK on the Link Properties window.
8. Click Refresh on the One Touch Properties window.
Image Documents Properties
These properties apply to Microsoft Paint and other image processing
applications.
1. Click in the Color document handling settings boxes for the options
you want.
Convert Bitmaps using Screen Resolution—Bitmap images with a
high resolution may be too big to fit on the screen. Matching the
screen resolution ensures that the image fits on the monitor screen.
Convert Bitmaps to JPEG—JPEG files can be compressed to
produce smaller file sizes and, therefore, shorter transmission times.
Use this option to provide that compression capability to image files.
2. To add another application to the list, click the Add Application
button. See the steps on page 42 to add an application to the list.
3. Click OK or Apply on the Link Properties window.
Scanning
44 DocuMate 250 Scanner User’s Guide
Storage Properties
These properties apply to the Destination Application named Transfer to
Storage.
1. Click the Storage Layout options you want.
All documents are in the root—The scanned documents are saved
in the root of the folder specified in the Storage Location.
Documents are put into folders by month, week, or type—Folders
are created based on your selection (month, week, or type) and the
scanned documents are saved in those folders.
2. Click the Browse button to specify the location to store the scanned
documents, or type a location directly into the box.
3. If your computer has a CD burner and you are using Windows XP or
Windows Vista, select the option Show message when ready to
burn 5" CD (700MB), so you will see a message when it’s time to
click the Burn to CD button.
4. Click OK on the Link Properties window.
DocuMate 250 Scanner User’s Guide 45
Scanning
eMail Properties
These properties apply to email applications so you can specify the folder
for documents that you will attach to an email message.
1. Click the Browse button for Folder for storing attachments and
choose a folder for your email attachments.
Microsoft Outlook
®
will accept direct attachment of documents to a
blank email message as soon as scanning is finished, you do not
need to change this folder location.
2. If you are using AOL on your computer, and the folder name for AOL
is incorrect, click the Browse button and find the correct AOL folder.
Please contact AOL for more information about the folder location in
which AOL stores attachments.
3. If you need to change your email client, or any other internet options,
click the Internet Options button.
The Windows Internet Options Control Panel opens. Click the
Programs tab and choose a new email client from the Email list.
These are the standard Windows Internet options. Please see your
Windows documentation for more information about Internet options.
If you are using AOL, please see the AOL user manual for making
changes to the Internet options applicable to AOL.
4. Select the options for color document handling.
Convert Bitmaps using Screen Resolution—Bitmap images with a
high resolution may be too big to fit on the screen. Matching the
screen resolution ensures that the image fits on the monitor screen.
Convert Bitmaps to JPEG—JPEG files can be compressed to
produce smaller file sizes and, therefore, shorter transmission times.
Use this option to provide that compression capability to image files.
5. Click OK.
Scanning
46 DocuMate 250 Scanner User’s Guide
Configure Before Scan
Choosing Configure Before Scan simply opens a scanning interface when
you press a button. You can then use that interface to change the
Resolution, Scan Mode, and other settings. When you scan, the scanned
image will still be sent as the file type and to the Destination Application
already selected in the One Touch Properties window for that button.
To Set Configure Before Scan:
1. Open the One Touch Properties window.
2. Select the scan configuration Configure Before Scan.
3. Right-click on Configure Before Scan and choose an interface to
use for configuring before scanning.
TWAIN—The TWAIN Interface opens for you to make changes prior
to scanning. See “Scanning with the TWAIN Interface” on page 58.
WIA—The Windows Image Acquisition Interface (WIA) opens for you
to make changes prior to scanning. See “Scanning with the WIA
Interface” on page 63.
4. Select a Destination Application and File Format.
5. Click OK or Apply on the One Touch Properties window.
Select Configure
Before Scan.
Right-click on
Configure Before Scan
to get the menu, and
choose the interface to
use for scanning.
DocuMate 250 Scanner User’s Guide 47
Scanning
To Scan Using Configure Before Scan
1. Load the documents face down with their tops pointing into the
scanner.
2. Click on the button you set to use the Configure Before Scan option.
In the example shown on the previous page, the scanning option 9
has been set to use Configure Before Scan.
3. The TWAIN interface will open.
4. Choose the Options applicable to your scan batch.
5. Click on the Scan button in the TWAIN interface.
6. Your documents will be scanned and sent to the Destination
Application specified in the One Touch 4.0 Properties.
In the example shown on the previous page, the Destination
Application is Microsoft Paint.
Please see “Scanning with the TWAIN Interface” on page 58 for details
about the options available in the TWAIN interface.
Scanning
48 DocuMate 250 Scanner User’s Guide
Canceling a Configure Before Scan
To cancel a scan after scanning has begun:
1. Click on the Cancel button in the scanning progress window.
2. The following window will open asking you if you want to cancel the
entire job.
Yes—scanning stops and all pages scanned in this batch, up to
this point, will be deleted. The TWAIN interface will close and you
can restart your scan from the beginning.
Choose Yes if the TWAIN scan settings are incorrect for your
current scanning batch.
For instance, the Scan Mode is Black & White but you want to
scan your documents in color, choose Yes to delete any scanned
pages, then select the correct Picture Type and restart the
scanning.
No—scanning stops, but all pages scanned in this batch, up to
this point, are not deleted and the TWAIN interface remains open.
You can place a new page in the ADF, adjust the TWAIN settings
for the new page, then click on the Scan button in the TWAIN
interface to continue scanning. At the end of the scanning batch,
all pages from the first portion of the scan and second will be sent
to the Destination Application.
Choose this option if, for instance, you have been scanning a
black & white document but you want to insert a color page into
the document. Instead of having to re-scan the entire stack, you
can stop the current scan, change the Picture Type from Black &
White to Color, then restart the scanning without losing the pages
already scanned.
DocuMate 250 Scanner User’s Guide 49
Scanning
Scanning with Optical Character Recognition (OCR)
Optical Character Recognition (OCR) converts text and numbers on a
scanned page into editable text and numbers. You can then work with the
text and numbers to edit, spell check, change font or type size, sort,
calculate, and so forth.
This section briefly describes how to scan with OCR using the default
One Touch settings, when the One Touch OmniPage module is installed.
The One Touch OmniPage module was automatically installed when you
installed the scanner driver from the installation disc 1.
The One Touch OmniPage Mini-Guide is available on the installation disc
and fully describes OCR scanning.
To scan with OCR:
1. Open the One Touch Properties window.
2. Select a text editing application in the Select Destination list, then
select a text file format in the Select Format panel.
3. Click OK to save the changes and close the One Touch Properties
window.
4. On the scanner, or on the One Touch button panel, press the Scan
button.
Your scanned pages appear in the Destination Application with the
text ready for editing and other text processing.
Scanning
50 DocuMate 250 Scanner User’s Guide
Scan and Burn to a CD
If you have a CD burner attached to your computer, you can scan directly
from your scanner onto a CD. This feature is available only on computers
running Windows XP or Windows Vista.
1. Open the One Touch Properties window.
2. Choose a button to use for scanning and burning to a CD.
Select Burn to CD as the Destination Application.
3. Choose a Format and a Scan Configuration.
4. Click OK.
5. On the scanner, or on the One Touch button panel, press the Scan
button.
When scanning is finished, a bubble message on the screen tells you
that files are waiting to be burned to the CD.
6. Open the One Touch window, select Burn to CD and click the
Properties button.
The One Touch 4.0 Link Properties window opens
7. Make sure a blank CD is in the CD burner.
8. Click the Burn to CD button. The CD burner begins and your
scanned documents are written to the CD.
NOTE: If other files are also waiting to be burned to the CD, they will
get written with the One Touch files on the CD.
DocuMate 250 Scanner User’s Guide 51
Scanning
Scanning with Event Forwarding
If you want to specify an application to use for scanning at the start of the
process, you can use event forwarding.
1. Open the One Touch Properties window.
2. Select Still Image Client as the Destination Application.
3. You cannot choose a page format for this option because the
Destination Application is not selected until after the scanning begins.
4. Choose a Scan Configuration. Click OK.
5. On the scanner, or on the One Touch button panel, press the Scan
button.
A dialog box opens for you to select the application to use for
scanning.
6. Select the application in the box and click OK.
Now the application you selected opens and you can continue
scanning using the application’s TWAIN interface.
Scanning
52 DocuMate 250 Scanner User’s Guide
Creating an HTML Web Page from Your Scanned Documents
You can convert scanned pages to HTML format for posting directly to
your website.
1. Open the One Touch Properties window.
2. Select Microsoft Explorer as the Destination Application.
3. Choose HTML as the Format.
4. Choose a Scan Configuration. Click OK.
5. On the scanner, or on the One Touch button panel, press the Scan
button.
When scanning is finished, the document is first converted to editable
text using the OCR process, then is converted into an HTML format.
Microsoft Internet Explorer then opens showing your converted page.
6. Choose Save As from the Internet Explorer File menu, give the page
a name, and save it in the location you use for your web page files.
7. You can now use Microsoft Internet Explorer or other application to
post the document to your web page as you would any other HTML
page.
DocuMate 250 Scanner User’s Guide 53
Scanning
Transferring Scanned Documents to Storage
With the Transfer to Storage scanning process, you can scan documents
and save them in a folder in one step. The process is ideal for archiving
documents without having to manually save or process them in any other
way. If you choose a text format for the file format, the documents are also
automatically converted by the OCR process into editable text and
numbers before being stored.
1. Open the One Touch Properties window.
2. Select Transfer to Storage as the Destination.
3. Click the Properties button.
In the “Storage Location” browse to the folder you want your scanned
documents saved.
4. Choose a file format for your document.
5. Choose a Scan Configuration. Click OK.
6. On the scanner, or on the One Touch button panel, press the Scan
button.
Your document will now be scanned and the file saved in the folder
location you specified in the Transfer to Storage link properties.
Your scanned documents
will be stored at the location
you specified on the
One Touch 4.0 Link
Properties window.
Choose a text format to
have the OCR process
convert text to editable
text before the scanned
documents are stored in
their archive location.
Scanning
54 DocuMate 250 Scanner User’s Guide
Scanning to Multiple Archive Folders
When scanning to the Transfer to Storage destination, you can scan them
to multiple folders. For example, one folder might be for “Business
Receipts,” a second folder might be for “Personal Receipts,” and a third
folder might be for “Annual Receipts.”
To scan to multiple folders, you create multiple configurations, each with a
different storage location for the scanned documents.
Setting up multiple folders for transfer to storage:
1. Using Microsoft Windows, create the folders that you want to use for
storing scanned items.
2. Open the One Touch Properties window.
3. Select Transfer to Storage as the Destination Application.
4. Click the New button.
5. To help you remember which folder it is, give the new configuration a
name that indicates the folder name, such as “Business Receipts.”
6. Click the Scan Settings, Page Settings, and Advanced Settings
tabs, and select the scanning options you want.
NOTE: The selections you make using the Storage Options tab
override the storage location that is set in the Storage Link Properties.
Select Transfer to Storage.
Click the New button.
DocuMate 250 Scanner User’s Guide 55
Scanning
7. Click the Storage Options tab. This is where you set the different
folder locations for the new configurations.
8. Click the Browse button and select the folder you created for storing
the scanned documents.
9. Click OK. The selected folder will now be set as the Storage Location,
such as “Business Receipts”.
10. Click OK.
11. Repeat the process to create additional new configurations, such as
“Personal Receipts.”
Make sure to designate separate folders as the Storage Locations for
the new configurations.
Scanning
56 DocuMate 250 Scanner User’s Guide
12. You will now have multiple configurations set up for the Transfer to
Storage destination, and each configuration scans documents to
separate folders.
13. Click OK to close the One Touch Properties window.
Scan to multiple storage folders:
1. Place your document in the scanner’s input tray.
2. On the scanner, or on the One Touch button panel, press the Scan
button.
3. When scanning is finished, insert the next set of documents.
4. Open the One Touch Properties window and select the next scan
configuration you created for scanning to storage.
5. Click on OK to accept the changes and close the window.
6. On the scanner, or on the One Touch button panel, press the Scan
button.
When scanning is finished, the documents are stored in the two separate
folders.
The new configurations
apply to the Transfer to
Storage Destination
Application.
DocuMate 250 Scanner User’s Guide 57
Scanning
Checking the Hardware and Setting the Lamp Power Saving
1. Right-click on the One Touch icon and choose Show Hardware from
the pop-up menu.
2. The Hardware Properties dialog box opens and shows information
about your Xerox DocuMate 250 scanner.
3. Click the Properties button.
Your scanner has a built-in power saving feature that is set to power
down after 15 minutes of idle time. You can change the time before
the scanner powers down, from 1 minute to a maximum of 4 hours.
4. Click the arrows for the Lamp time-out setting and choose a time
setting.
To turn the lamp on and off manually without turning off power to the
scanner, click the Lamp On or Lamp Off buttons.
To return the scanner to its factory settings, click Reset Device.
5. Click OK to save the changes and close the dialog box.
Scanning with the TWAIN Interface
58 DocuMate 250 Scanner User’s Guide
Scanning with the TWAIN
Interface
You can scan from any TWAIN scanning application instead of scanning
from One Touch.
A Note About Your Scanner and the TWAIN standard: TWAIN is a
widely recognized standard that software applications use to receive
images from scanners, digital cameras, and other digital devices. The
PaperPort and OmniPage applications that you received with your
scanner use the TWAIN standard. You can open the same TWAIN
interface from many other graphics and imaging applications. Because
the TWAIN interface is the same in most software applications, you use
the instructions in this User’s Guide for scanning with your Xerox
DocuMate 250 scanner. To access the TWAIN interface from other
software, please refer to their user’s guides.
Getting Help with the PaperPort Software
The PaperPort software includes a complete set of help topics that
answer questions about each feature of the software. To open the Help
Topics window, press the F1 key or choose PaperPort Help from the
Help menu.
You can also refer to the PaperPort Getting Started Guide and PaperPort
User’s Guide on the CD.
NOTE: You can access the TWAIN interface when you’re scanning
from the One Touch software. If the One Touch configuration you’re
using is set to Configure Before Scan, and the selected option is
TWAIN, the TWAIN interface opens right away without opening
PaperPort or any other TWAIN-compliant software first. See the
section “Configure Before Scan” on page 46 for details.
DocuMate 250 Scanner User’s Guide 59
Scanning with the TWAIN Interface
Accessing the TWAIN Interface
Each TWAIN-compliant software application has its own specific steps to
open the TWAIN interface, but the basic process is the same for most of
them.
Open the TWAIN Interface from One Touch:
If the One Touch configuration you’re using to scan is set to Configure
Before Scan, and the selected option is TWAIN, the TWAIN interface
opens when you press the button on your scanner without opening
another application first.
Open the TWAIN Interface from an Application:
Each TWAIN-compliant software application has its own specific steps to
open the TWAIN interface, but the basic process is the same for most of
them.
1. Open a TWAIN-compliant scanning application.
2. Use that application’s command to open the TWAIN interface.
In PaperPort click on the toolbar Scan button then choose TWAIN:
Xerox DocuMate 250 when prompted. Select Display scanner
dialog box, then click on the Scan button in the scanning pane.
Many Microsoft Office applications can access the TWAIN interface
from the Insert menu, by choosing Picture then From Scanner or
Camera.
The TWAIN interface opens and you’re ready to start scanning.
Scanning with the TWAIN Interface
60 DocuMate 250 Scanner User’s Guide
Scanning from the TWAIN Interface
The TWAIN interface lists the scanning options available with your Xerox
DocuMate 250 scanner.
1. Adjust the paper guides for the width of the pages you’re scanning.
2. Insert the documents face down with their tops into the scanner.
3. Adjust the settings in the TWAIN interface for the item you are
scanning.
4. Click the Scan button in the TWAIN interface.
DocuMate 250 Scanner User’s Guide 61
Scanning with the TWAIN Interface
5. When scanning is complete, click Done to close the TWAIN interface.
The scanned images appear in the TWAIN software. This example
shows a thumbnail image of a scanned page on the PaperPort
desktop.
The options on the Xerox DocuMate 250 TWAIN interface
are:
Mode—Select a scanning mode:
Black&White to scan in black and white. Use this setting for letters,
memos, and other black and white material.
Grayscale to scan items such as documents containing drawings or
black and white photographs. You can also scan a color document to
turn its colors into gray shades.
Color to scan magazine articles, photographs, and other color
images in full color.
Resolution—The maximum resolution is 600 dpi; the minimum is 50
dpi. This option determines the amount of detail you can see in the
scanned image. The higher the dpi setting, the sharper and clearer
the scanned image. However, higher dpi settings take longer to scan
and produce larger files for the scanned images.
Brightness—Sometimes an image is scanned with the brightness
and contrast set too light or too dark. For example, a note written with
a light pencil may need to be scanned darker to improve legibility.
Increasing or decreasing the brightness makes the scanned image
lighter or darker.
Contrast—The difference between the lighter and darker portions of
the image. Increasing the contrast emphasizes the difference
between the lighter and darker portions, decreasing the contrast de-
emphasizes that difference.
AutoCrop to Original—Select this option to let the scanner
automatically determine the size of the item being scanned.
When using the AutoCrop to Original option, always use the paper
guides on the scanner so the page is not skewed.
Scanning with the TWAIN Interface
62 DocuMate 250 Scanner User’s Guide
Filter—The Filter is the ability of your scanner to automatically
remove a color from a scanned item. The Filter option applies to
Black&White or Grayscale Mode.
Reduce Moire Patterns—Moire patterns are wavy, rippled lines that
sometimes appear on the scanned images of photographs or
illustrations, particularly newspaper and magazine illustrations.
Selecting Reduce Moire Patterns will limit or eliminate moire
patterns in the scanned image. This option is only available for the
Grayscale or Color Mode low resolutions.
Define page size—Click this option to activate the Define button.
Then click the Define button to see the Define page size dialog box
for selecting a specific page size.
Standard—Click the menu arrow and choose a page size from the
list.
Custom—Enter the horizontal and vertical page dimensions in the
boxes. The maximum size is 8.5" x 14". Click the name of the units,
inches or mm (millimeters), to toggle between them.
Click OK.
The currently selected page size appears in the middle of the TWAIN
interface on the left-hand side.
AutoScan on document insertion—AutoLaunch technology senses
when an item is inserted into the paper feed and starts scanning
immediately. If this option is not selected, the scanner waits for you to
click the Scan button.
The original with a red
watermark over black text.
The scanned item with the
red filtered out.
DocuMate 250 Scanner User’s Guide 63
Scanning with the WIA Interface
Scanning with the WIA
Interface
Microsoft Windows XP and Windows Vista include their own scanning
interface—known as Windows Image Acquisition (WIA)—for acquiring
images from scanners, digital cameras, and other digital devices.
This section shows how to use Microsoft Paint to scan using the WIA
interface, but you can use PaperPort and other Windows applications as
well.
To scan using WIA from Microsoft Paint:
1. On the Windows taskbar, click Start, point to Programs, point to
Accessories, and then click Paint.
The Paint window opens.
2. From the File menu choose From Scanner or Camera.
3. The Scan using Xerox DocuMate 250 window opens. Use this
window to select scanning options and start the scan process.
Scanning with the WIA Interface
64 DocuMate 250 Scanner User’s Guide
4. Click the button most appropriate for the item you’re scanning.
5. Select a paper size from the Page Size list.
6. Click Preview to preview the image before scanning.
The image is displayed on the right side of the window.
7. Adjust settings of the previewed image as desired:
Change the button selection for the type of image.
Adjust the custom settings; refer to the next section, “Fine Tuning
Your Scans”.
Change the size of the scanned image. To do this, click and hold
the mouse pointer over one of the four sizing-boxes on the
corners of the previewed image. Then drag the box to increase or
decrease the size of the image.
8. Preview the image again. When you are satisfied with the image, click
the
Scan button.
NOTE: If you preview when scanning a stack of documents, the first
page of the stack feeds through the ADF for the preview. After
adjusting the scanner settings, replace that page on the stack so it is
scanned with the rest of the pages.
DocuMate 250 Scanner User’s Guide 65
Scanning with the WIA Interface
Fine Tuning Your Scans
You can select new settings before you scan an item to fine tune exactly
how you want to scan it.
1. On the scan window, click Adjust the quality of the scanned
picture.
2. Select the options for scanning.
Brightness and Contrast—Drag the sliders to the right or left to
adjust the brightness and contrast of the scanned image. The
Contrast setting does not apply to the setting Black and White
picture or text.
Resolution (DPI)—Click the menu arrow and choose the dots per
inch (dpi) of the resolution. The maximum resolution is 600 dpi; the
minimum is 50 dpi.
Picture type—Click the menu arrow and choose the most
appropriate type for the item you’re scanning.
3. Click OK.
If you want to reset the settings and start over, click Reset.
Scanning with the ISIS Interface
66 DocuMate 250 Scanner User’s Guide
Scanning with the ISIS
Interface
You can use the ISIS interface from QuickScan or any other application
that will access the ISIS driver. Note that the ISIS interface for each
application varies depending on the application. Please refer to that
software application’s User Guide for instructions on scanning with the
ISIS interface. The QuickScan User’s Guide is available on the Disc 1 CD
that you received with the scanner.
Accessing the ISIS interface in QuickScan
Open the QuickScan software to access the ISIS driver scanning options.
Please note that you may see the following warning message:
1. Please disregard this message and click Continue.
The Pixel Translations ISIS drivers were installed correctly during the
installation of your Xerox DocuMate 250 scanner.
The Scanner Selection dialog box will then open.
2. Select Xerox DocuMate 250 from the list of scanners and click OK.
Your scanner is then ready to work with the QuickScan ISIS driver.
DocuMate 250 Scanner User’s Guide 67
Maintenance
Maintenance
This section contains information on maintenance, troubleshooting,
uninstalling, scanner specifications, and spare parts.
Cleaning the Automatic Document Feeder
You may need to clean the ADF feed mechanism if your documents do
not feed easily into the ADF, or several feed in at the same time.
To clean the ADF:
1. Dampen a soft cloth with some Isopropyl rubbing alcohol (95%).
2. Press the ADF cover release on the top left of the scanner body to
open the Automatic Document Feeder cover.
3. Wipe the feed roller from side to side. Rotate the roller to clean its
entire surface.
4. Wipe the pad from top to bottom. Be careful not to snag the cloth on
the springs on either side of the pad.
5. Close the cover when you’re finished.
NOTE: Please be careful when cleaning the roller. The roller is
designed to rotate in one direction only. As you’re cleaning the roller,
make sure it rotates easily, and continue rotating it in that direction
while wiping it clean. Do NOT force the roller to rotate in the opposite
direction. Forcing the roller to rotate will damage it, and may cause the
scanner to feed pages incorrectly.
Maintenance
68 DocuMate 250 Scanner User’s Guide
Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder, a warning dialog box opens after a few moments.
To clear a paper jam:
1. Press the ADF cover release on the top-left of the scanner body to
open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the paper
before scanning and adjust the guides to the paper size.
DocuMate 250 Scanner User’s Guide 69
Maintenance
Replacing the ADF Pad Assembly
The ADF pad may wear out and is designed to be a user-replaceable
part. Problems with documents feeding into the ADF is an indication that
the pad is wearing thin.
See the “Xerox DocuMate 250 Scanner Parts List” on page 75 for
ordering information.
To replace the ADF Pad assembly:
1. Press the ADF cover release on the top left of the scanner body to
open the Automatic Document Feeder cover.
2. Squeeze the plastic clamps that hold the pad assembly in place and
lift the pad up and out
3. Reverse the procedure to replace the new pad into its slots.
Maintenance
70 DocuMate 250 Scanner User’s Guide
Troubleshooting
In addition to the troubleshooting information contained in this section,
please see the Readme file on your installation CD. The Readme file
contains additional information that may help you diagnose problems with
the scanner.
If you try the troubleshooting procedures described in this section and in
the Readme file, and the scanner still has problems, you may have a
malfunctioning scanner. Refer to the technical support card that you
received with your scanner. Also visit our web site at
www.xeroxscanners.com for additional technical information.
Problem: The scanner won’t scan. What’s wrong?
Check for one of these possible problems:
Are the cables loose or not plugged in securely? Inspect the
cable connections. Make sure the cables are plugged in securely.
Is the scanners status light on? Turn on the scanner’s power. If
the status light doesn’t come on, plug the power supply into another
electrical outlet.
Did you restart the computer after installing the software?
If you didn’t restart the computer, it may not have loaded all of the
software files. Try restarting your computer.
Did you plug the scanner into a USB hub? If you’re using a
USB hub to connect the scanner, the hub must have its own power
supply. If the hub does not have its own power supply, plug the
scanner into a USB port on the computer.
Did you select another scanning source in the PaperPort
Scan Pane?
If you use multiple devices with your computer, you
may have selected another source for images. Start the PaperPort
software and click the
Scan icon, and then make sure DocuMate
250
is selected as the scanner.
Problem: During installation I got the error message:
PaperPort Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall the
PaperPort software.
Problem: I got the error message: PaperPort cannot
allocate enough memory to perform internal critical
operations. What do I do?
Close any other active applications so that additional memory is available.
If you click Continue, PaperPort moves the file to the PaperPort data
directory and renames the file with the prefix “bad”. This allows you to
recover the file later.
To recover the file, you can import it into PaperPort by using the Import
command in the File menu.
DocuMate 250 Scanner User’s Guide 71
Maintenance
Problem: The installation will not complete successfully.
If installation finishes, the scanners One Touch 4.0
options do not seem to work properly. What do I do?
A likely cause is that some driver programs are already installed on your
computer for another scanner. They are interfering with the installation
and One Touch options, and you need to remove those other drivers and
re-install your Xerox DocuMate 250 scanner. Please see the
documentation that you received with the other scanner for the steps to
remove its driver programs. You can also use the basic steps in the
section “Uninstalling Your Scanner” on page 73, but in Step 3, instead of
uninstalling One Touch 4.0, uninstall the other scanner’s driver programs.
After uninstalling the other scanner’s driver programs, uninstall
One Touch 4.0, then reinstall it.
Problem: With AutoCrop to Original selected, sometimes
I get blank pages, or pages with lines. What’s wrong?
The pages were probably scanned in crooked, or skewed. To use
AutoCrop to Original, the pages must be scanned in straight. Adjust the
paper guides on the scanner so pages feed in straight.
Problem: How do I uninstall PaperPort?
See the section “Uninstalling Your Scanner” on page 73. Uninstalling
does not delete your scanned items, and they remain in the PaperPort
Data folder.
Maintenance
72 DocuMate 250 Scanner User’s Guide
Status Light Troubleshooting Codes
A green status light indicates the normal state of the scanner.
Normal Operation
Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
Steady green: indicates the scanner is ready to scan.
Error Codes
If your scanner experiences hardware problems, the status light will blink
red. The number of times it blinks indicates the error code.
In all cases you should turn off your scanner and check your scanner
setup. Open the scanner and make sure your input tray is fully seated in
the scanner casing, make sure your ADF pad is securely snapped in
place, verify the connections to the PC and wall.
Error
Code Problem Description Solution
0 Scanner is not connected to the
computer. (The LED does not flash but
remains red)
A cable may be loose. Check that the scanner’s cables
are correctly attached to the computer. If the scanner
still does not connect, re-boot the computer.
4 The scanner lamp is either turned off or
the lamp has not warmed up enough to
initiate scanning.
In the One Touch hardware properties turn the scanner
lamp on. See page 57 for instructions. If the lamp is
already on, turn the lamp off then on again. If the
problem persists and your scanner’s power is plugged
into a surge protector or UPS battery backup, try
plugging the scanner power directly into a wall outlet.
6 The scanner’s cover is open. Close the scanner cover and make sure it attaches
completely.
7 The lamp in the scanner body has
malfunctioned.
Make sure that the lamp has not been turned off
manually. See the steps on page 57 to turn the lamp on
and off.
Re-boot your computer. If the problem persists, contact
Xerox Technical Support.
9 Paper jam See “Clearing Paper Jams” on page 68.
All Other
Codes
An internal part in the scanner may
have malfunctioned.
Turn off the power to your scanner, then turn it back on
again. If the problem persists, re-boot your computer. If
the problem still persists, contact Xerox Technical
Support.
DocuMate 250 Scanner User’s Guide 73
Maintenance
Uninstalling Your Scanner
To uninstall the Xerox DocuMate 250 scanner, remove the scanner
software, PaperPort, or any other scanning software provided with the
scanner.
Uninstalling the Scanner and One Touch Software
1. On the Windows taskbar, click Start, point to Settings, then click
Control Panel.
2. Windows 2000 and Windows XP: Double-click the Add/Remove
Programs icon.
Windows Vista: Double-click the Programs and Features icon.
3. From the list of programs, select One Touch 4.0.
Click the Change/Remove button.
4. Click Yes when asked to confirm that you want to remove these
software programs.
5. Follow these same steps to select and remove the Kofax
VirtualReScan 4.10 and One Touch 4.0 ScanSoft OmniPage OCR
modules from the installed programs list.
6. The One Touch 4.0 software is removed from your computer.
7. Unplug the USB cable from the scanner.
8. Close all open windows and restart your computer.
Uninstalling the PaperPort and OmniPage Software
1. On the Windows taskbar, click Start, point to Settings, then click
Control Panel.
2. Windows 2000 and XP: Double-click the Add or Remove Programs
icon.
Windows Vista: Double-click the Programs and Features icon.
3. Select PaperPort or OmniPage and click Remove.
4. A message window opens, asking if you are sure you want to remove
PaperPort from your computer. Click Yes.
5. Close all open windows and restart your computer.
To Install Another Driver
Follow the instructions in the section “Step 2: Install the Software” on
page 7.
Maintenance
74 DocuMate 250 Scanner User’s Guide
Xerox DocuMate 250 Scanner Specifications
Optical resolution 600 x 1200 dpi
Bit depth 48-bit color
Maximum item size 8.5” x 14
Minimum item size 3.5” x 2” (Automatic Document Feeder)
Scan method Automatic Document Feeder (ADF)
ADF specifications
Scanning Speed Up to 22 pages per minute @ 200 dpi B&W
Capacity 50 sheets
Paper Thickness 16 - 28 lbs. (0.002” - 0.006”)
Light source Cold cathode fluorescent lamp
Interface USB 2.0 High Speed
Scanner dimensions
Height 12.5 inches (31.75 cm)
Width 13.25 inches (33.66 cm)
Length 17 inches (43.18 cm)
Weight 8.6 pounds (3.91 kg)
Operating temperature 50–104 F (5–35 C without condensation)
Relative humidity 40%–70% (@35 C without condensation)
Power adaptor DC Jack, 24Vdc/2.0A (48W), 100-240Vac, Energy Star and RoHS
compliant
Power consumption < = 30 Watts (during operation); < = 20 Watts (on standby); < = 6
Watts (power save after 15 minutes without scanning, can be
adjusted by software); < = 1 Watt (power off)
Power cord AC, US, 3P, 10A/125V, 180 cm, 3C, 18AWG, RoHS compliant
USB cable 185 cm, 28AWG, with core, RoHS compliant
Safety and agency certifications UL, C-UL, TUV/GS, FCC Class B, CE, WEEE
DocuMate 250 Scanner User’s Guide 75
Maintenance
Xerox DocuMate 250 Scanner Parts List
Please use the following part names and numbers when ordering
replacements for your scanner.
Part Name Part Number
Input Tray 57-0104-000
Output Tray 57-0105-000
ADF Pad 57-0103-000
USB Cable 35-0107-000
AC Power Cord 35-0103-000
Power Supply 37-0076-000
Maintenance
76 DocuMate 250 Scanner User’s Guide
DocuMate 250 Scanner User’s Guide 77
Appendix A Notices
It’s Illegal in the USA
Congress, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fine or
imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government,
such as:
Bonds and Obligations of certain agencies of the government,
such as FHA, etc.
Bonds. (U.S. Savings Bonds may be photographed only for
publicity purposes in connection with the campaign for the sale
of such bonds.)
Internal Revenue Stamps. (If it is necessary to reproduce a
legal document on which there is a canceled revenue stamp,
this may be done provided the reproduction of the document is
performed for lawful purposes.)
Postage Stamps, canceled or uncanceled. (For philatelic
purposes, Postage Stamps may be photographed, provided the
reproduction is in black and white and is less than 75% or more
than 150% of the linear dimensions of the original.)
Postal Money Orders.
Bills, Checks, or Drafts of money drawn by or upon authorized
officers of the United States.
Stamps and other representatives of value, of whatever
denomination, which have been or may be issued under any
Act of Congress.
2. Adjusted Compensation Certificates for Veterans of the
World Wars.
3. Obligations or Securities of any Foreign Government, Bank,
or Corporation.
Certificates of Indebtedness National Bank Currency
Coupons from Bonds Federal Reserve Bank Notes
Silver Certificates Gold Certificates
United States Bonds Treasury Notes
Federal Reserve Notes Fractional Notes
Certificates of Deposit Paper Money
78 DocuMate 250 Scanner User’s Guide
4. Copyrighted material, unless permission of the copyright owner
has been obtained or the reproduction falls within the “fair use”
or library reproduction rights provisions of the copyright law.
Further information of these provisions may be obtained from
the Copyright Office, Library of Congress, Washington, D.C.
20559. Ask for Circular R21.
5. Certificates of Citizenship or Naturalization. (Foreign
Naturalization Certificates may be photographed.)
6. Passports. (Foreign Passports may be photographed.)
7. Immigration Papers.
8. Draft Registration Cards.
9. Selective Service Induction Papers that bear any of the
following Registrant’s information:
Exception: U. S. Army and Navy discharge certificates may be
photographed.
10. Badges, Identification Cards, Passes, or Insignia carried by
military personnel, or by members of the various Federal
Departments, such as FBI, Treasury, etc. (unless photograph is
ordered by the head of such department or bureau.)
Reproducing the following is also prohibited in certain states:
Automobile Licenses — Drivers’ Licenses — Automobile
Certificates of Title.
The above list is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your attorney.
It’s Illegal in Canada
Parliament, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fines
or imprisonment may be imposed on those guilty of making such
copies.
1. Current bank notes or current paper money.
2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
4. The public seal of Canada or of a province, or the seal of a
public body or authority in Canada, or of a court of law.
Earnings or Income Dependency Status
Court Record Previous military service
Physical or mental condition
DocuMate 250 Scanner User’s Guide 79
5. Proclamations, orders, regulations or appointments, or notices
thereof (with intent to falsely cause same to purport to have
been printed by the Queen’s Printer for Canada, or the
equivalent printer for a province).
6. Marks, brands, seals, wrappers or designs used by or on behalf
of the Government of Canada or of a province, the government
of a state other than Canada or a department, board,
Commission or agency established by the Government of
Canada or of a province or of a government of a state other
than Canada.
7. Impressed or adhesive stamps used for the purpose of revenue
by the Government of Canada or of a province or by the
government of a state other than Canada.
8. Documents, registers or records kept by public officials
charged with the duty of making or issuing certified copies
thereof, where the reproduction falsely purports to be a certified
copy thereof.
9. Copyrighted material or trademarks of any manner or kind
without the consent of the copyright or trademark owner.
The above list is provided for your convenience and assistance,
but it is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your solicitor.
Federal Communications Commission (FCC) for USA
This equipment has been tested and found to comply with the limits
for the class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and if not installed,
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a
class B computing device, pursuant to FCC Rules. In order to
maintain compliance with FCC regulations, shielded cables must
80 DocuMate 250 Scanner User’s Guide
be used with this equipment. Operation with non-approved
equipment or unshielded cables is likely to result in interference to
radio and TV reception. The user is cautioned that changes and
modifications made to the equipment without the approval of
manufacturer could void the user's authority to operate this
equipment.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Energy Star for the USA
As an ENERGY STAR partner, Xerox Corporation has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency.
ENERGY STAR® is a US registered trademark.
The ENERGY STAR program is a team effort between the
Environmental Protection Agency and the office equipment
industry to promote energy-efficient personal computers, monitors,
printers, digital presses, fax machines and copiers. Reducing the
energy consumption of this equipment will help combat smog, acid
rain and long-term changes to the climate by decreasing the
emissions that result from generating electricity.
RoHS and WEEE Compliance
This product is compliant with RoHS Regulations of the European
Parliament and Council Directive on the Restrictions of the Use of
Certain Hazardous Substances in Electrical and Electronic
Equipment (2002/95/EC), and with the Waste Electrical and
Electronic Equipment (WEEE) Directive (2002/96/EC).
Product Recycling and Disposal for USA
Xerox operates a worldwide equipment takeback and reuse/
recycle program. Contact your Xerox sales representative (1-800-
ASK-XEROX) to determine whether this Xerox product is part of
the program.
If your product is not part of the Xerox program and you are
managing its disposal, please note that the product may contain
lead and other materials whose disposal may be regulated due to
environmental considerations. For recycling and disposal
information, contact your local authorities.
Index
82 DocuMate 250 Scanner User’s Guide
M
Microsoft Internet Explorer 52
Microsoft Outlook 45
Moire Patterns 29, 62
monitor 3
N
Normal PDF 38
nPDF 38
O
OCR 36
optical character recognition 49
OmniPage Pro 37, 38
on/off switch 13
One Touch Button Panel
Button View 23
Hardware View 23
OCR 49
One Touch icon 22, 23, 24
One Touch Properties window 24, 41
options 27, 39
P
Page Format
HTML 52
page format options 35
Page Settings Tab 29
page size 62
paper jam 68, 72
PaperPort 58
help topics 58
PaperPort Properties 41
parts 1
PDF 35, 39
PDF file size 36
Picture type 65
power saving 57
Preview button 64
Properties button 26
R
Resolution 28, 61, 65
Rich Text Format 37
rtf file format 37
S
saturation 31
scan
from PaperPort 58
Scan Configuration 24
Scan Settings Tab 28
scan with event forwarding 51
scanner
components 2
troubleshooting 70
uninstall 73
Searchable PDF 37
Select Configuration 25
Select Destination 25, 39
Select Format and Page(s) 26
setup 4
Show All Destinations 39
Show Hardware 57
Simple Text 37
skewed page 29, 61
sPDF 37
status light 13, 14, 70
troubleshooting codes 72
Sti event forwarding 40
Storage and CD-R/W 39
Storage Properties 44
Straighten Image 29
system requirements 3
T
Text Documents Properties 42
Text Editors 39
text file format 36
Text Formats 36
TIFF 35
Transfer to Storage 53
troubleshooting 70
TWAIN 46, 51
TWAIN standard 58
U
uninstall 73
USB port 13
W
WIA 46, 63
Windows Image Acquisition 63
Word Document 37
05-0593-300
84


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