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AFTER SALES SUPPORT
1300 889 028 (toll free)
e-mail:
MODEL No.:
info.aldi@positecgroup.com
WG20V • 63349 • 01/2019
12. Troubleshooting
Symptom Possible causes Solution
Spray Gun
turns on but
does not draw
any water,
or there is
not sufficient
pressure.
Power nozzle (6) is too
high from the water
source surface.
Lower the spray gun below
1.5m.
Hose filter (13) is blocked.
Take out the hose filter (13)
and rinse the parts with clean
water. (See Fig. J1, J2)
The garden hose is not
well connected to the
machine.
Check and reattach the
garden hose tightly. (See Fig.
D2)
Hose adapter (3) loose.
Tighten the hose adapter (3)
securely with a spanner (not
supplied).
The hose filter (13) screen
is missing or damaged.
(See Fig. E2)
Contact Customer Service on
1300 889 028 for replacement
or purchase of this filter.
Pump, hose, or other parts
are frozen due to outside
temperatures.
Wait for the pump, hose or
other parts to thaw.
Hose kinks. Straighten out the 6m hose (11).
Additional air be sucked
into the spray gun.
Remove the pressure
extension lance (7) to
eliminate the air, or remove
the spray nozzle (9) to drain
all the water completely. Then
reattach the extension lance
(7) or the spray nozzle (9).
J1 J2
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