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Garancijski pogoji
Spoštovane stranke!
Garancijska doba traja 3 leta in začne teči z dnem nakupa oziroma na dan predaje
blaga ter velja le za izdelke, ki so bili kupljeni na območju Republike Slovenije. Pri uve-
ljavljanju garancije je potrebno predložiti račun in izpolnjen garancijski list. Zato vas
prosimo, da račun in garancijski list shranite!
Žal je napačna uporaba aparata razlog za približno 95 % reklamacij. S koristnimi
nasveti našega posebej za vas urejenega servisnega centra, lahko te težave eno-
stavno odpravite, zato nas pokličite ali pa se javite po e-pošti ali po faksu.
Preden pošljete aparat na servis ali ga vrnete prodajalcu vam svetujemo, da se ogla-
site na naši dežurni telefonski številki, kjer vam bomo pomagali in vam tako prihra-
nili nepotrebne poti.
Proizvajalec jamči brezplačno odpravo pomanjkljivosti, ki so posledica napak ma-
teriala ali proizvodnje, s pomočjo popravila ali menjave. V primeru, da popravilo ali
zamenjava izdelka nista mogoča, proizvajalec kupcu vrne kupnino. Garancija ne velja
za škodo, nastalo zaradi višje sile, nesreč, nepredvidenih dogodkov (na primer strele,
vode, ognja itd.), nepravilne uporabe ali nepravilnega transporta, neupoštevanja var-
nostnih in vzdrževalnih predpisov ali zaradi nestrokovnega posega v izdelek.
Sledi vsakodnevne rabe izdelka (praske, odrgnine itd.) niso predmet garancije. Ga-
rancija ne izključuje pravic potrošnika, ki izhajajo iz odgovornosti prodajalca za napa-
ke na izdelku.
Ob prevzemu izdelka, katerega je potrebno popraviti, servisno podjetje in prodajalec
ne prevzemata odgovornosti za shranjene podatke oz. nastavitve. Popravila, ki se op-
ravijo po izteku garancijske dobe, so ob predhodnem obvestilu plačljive.
Proizvajalec jamči za kakovost oziroma brezhibno delovanje izdelka v garancijskem
roku, ki začne teči z izročitvijo blaga. Če popravila ni mogoče izvesti v 45 dnevnem
roku, bo izdelek popravljen, zamenjan ali pa bo ob soglasju kupca, povrnjena kup-
nina. Garancijska doba se podaljša za čas popravila. Proizvajalec je po poteku garan-
cijske dobe dolžan zagotavljati servisiranje in nadomestne dele za obdobje 3 leta po
preteku garancijske dobe. Če se servis za izdelek nahaja v tujini, se lahko kupec oglasi
v najbližji Hofer prodajalni, od koder bo izdelek posredovan na ustrezen servis.
Oznaka proizvajalca/uvoznika:
Merotec GmbH
Hanns-Martin-Schleyer-Straße 18a
47877 Willich
GERMANY
Podjetje in sedež prodajalca:
Hofer trgovina d.o.o.
Kranjska cesta 1
1225 Lukovica / SLOVENIJA
86


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