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AFTER SALES SUPPORT
e-mail: info.aldi@positecgroup.com
1300 889 028 (toll free)
MODEL No.: CDLID20 • 63520 • 03/2019
Unfortunately, from time to time, faulty products are manufactured which need to be returned to the Supplier
for repair.
Please be aware that if your product is capable of retaining user-generated data (such as
les stored on a computer
hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player,
games saved on a games console or
es stored on a USB memory stick) during the process of repair,
some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with refurbished goods of
the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used where they meet
If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint.
Repair and Refurbished Goods
or Parts Notice
Positec Australia Pty Limited, 10 Corporate Blvd, Bayswater Victoria, Australia 3153
Positec Help Desk 1300 889 028 (Operating Hours: Mon-Fri 09:00AM to 05:00PM EST)
EMAIL: info.aldi@positecgroup.com
INTERNET: https://help.tools/
20V Auto Buer / Polisher
Please call us on 1300 889 028, or email us at info.aldi@positecgroup.com
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